# HongMall-小红Mall — user reviews

> 197 indexed App Store user reviews of HongMall by COLORDANCE INC, rated 4.90/5 from 17,374 ratings.

- Source: https://appshunter.io/ios/app/hongmall-mall/id1235667072/reviews
- App overview in markdown: https://appshunter.io/ios/app/hongmall-mall/id1235667072.md
- Rating breakdown: 5★ 15,911 · 4★ 917 · 3★ 232 · 2★ 74 · 1★ 240

## What do users think of HongMall?

Overall sentiment: neutral

**Pros**

- 🚀 Fast shipping
- 👍 Great customer service
- 💡 Wide selection of Asian products
- 🚀 Convenient shopping platform

**Cons**

- 🐛 Frequent out-of-stock issues
- 🔒 User information leaks and scam calls
- 🐛 Buggy app updates and crashes
- 🔒 Concerns about data privacy
- 🐛 Shipping and delivery problems

**Commonly reported bugs**

- Unable to open app after latest update
- Address selection issues for certain regions
- Coupon code not working as expected
- Order creation problems with Apple Pay
- Inconsistent and confusing order status updates

**Most requested features**

- Add Apple Pay payment option
- Improve address selection for international customers
- Provide order tracking and delivery status updates
- Enhance app localization and translation
- Implement better inventory management and restocking

## Newest reviews (10 of 197)

### 2/5 — 每单收三块钱服务费！

*2026-07-29, version 4.2.29*

每单加3块钱？！ 疯了吧，我预测hongmall 要里倒闭不远了，连app都要好几个月才update，永删了

### 2/5 — 服务费

*2025-11-19, version 4.2.23*

现在没什么要支付服务费？是什么额外的费用

### 5/5 — 到货通知

*2025-07-04, version 4.2.22*

之前缺货会有到货通知一览可以选择。更新版本后，就没有这项选择了

### 3/5 — 反馈

*2025-05-08, version 4.2.21*

一直是小红Mall的铁粉，但是近大半年来发现有些好的产品断货之后就一直没货了。之前放在稍后购买的很多产品，最近一下子都被清除了。总之体验不如从前。

### 5/5 — 怎么查看我的订单

*2025-04-05, version 4.2.19*

怎么查看我的订单

### 2/5 — 为什么把“上架提醒”取消了

*2025-04-01, version 4.2.19*

如题

### 5/5 — 很好用，就是有时候想要的产品在多伦多但是又凑不满69块运费

*2025-03-04, version 4.2.18*

很好用，三天就到货了，还比线下店便宜

### 5/5 — Excellent App

*2025-02-13, version 4.2.17*

HongMall started out just selling skincare and makeup and now it has an array of products. It is very convenient to use. Shipping is very fast for GTA area.

### 3/5 — I like what they sell but don’t like their payment options

*2025-01-08, version 4.2.15*

The reason I said that is because I was genuinely going to buy some snacks from their app but when I went to checkout I saw that there was no Apple Pay payment. It was a bit disappointing but I feel that if you guys add an Apple Pay payment process you could gain a lot of more customers but I was just suggesting this so don’t really take my word in.

### 1/5 — unsubscribe email

*2024-12-29, version 4.2.15*

the function of unsubscribe promotional emails is not working and keeping sending Ads twice a day.

## Most critical reviews (10 lowest-rated)

### 1/5 — Disgusting

*2026-04-30, version 4.2.28*

There’s no way to unsubscribe their stupid emails

### 1/5 — 垃圾软件

*2026-04-16, version 4.2.28*

还要自己掏兜付关税

### 1/5 — 额外的收费不是很人性化

*2026-01-12, version 4.2.23*

每单有个额外的费用感觉不是很合理，虽然这是商家的选择，但在别的平台买东西没有额外的费用

### 1/5 — The worst shopping apps

*2025-10-28, version 4.2.23*

Waited 1 month and paid custom duty, but the package was returned after all. It asked me to request the refund for the duty I paid from UPS myself. It’s just a trash apps without any customer service.

### 1/5 — 倒卖用户个人信息的公司

*2025-06-04, version 4.2.22*

直接把用户姓名手机 邮箱卖给诈骗犯 自从注册了这个一直接到诈骗电话

### 1/5 — Always sold out

*2025-05-29, version 4.2.21*

Restocking is extremely low, when you need something you can’t afford to wait six months. Will look elsewhere.

### 1/5 — 折扣码都是显示无效！！！还86JOY ，83VIP都是不可以用！

*2025-04-23, version 4.2.20*

折扣码都是显示无效！！！还86JOY ，83VIP都是不可以用！

### 1/5 — 疯狂盗窃信息

*2025-03-25, version 4.2.19*

每次用完这app，接下来诈骗电话和短信必然大增

### 1/5 — This is not good

*2025-02-10, version 4.2.17*

Just pure junk don’t waste anything or time or effort s on this worthless junk

### 1/5 — Drive away users for points worth a few cents. Good decision

*2025-01-16, version 4.2.16*

Uninstalled. Won’t use again

## Most praised reviews (10 highest-rated)

### 5/5 — 让客户感受到真诚

*2026-08-22, version 4.2.29*

1.标注明确有效期2.每款产品的销量 3.券活动叠加无套路

### 5/5 — Review

*2026-07-04, version 4.2.29*

Hong mall has so many varieties of products. The price is better than the retail store price.

### 5/5 — Always be my best option

*2026-05-15, version 4.2.28*

Much easier to shopping what I need

### 5/5 — 我比较喜欢在小红mall购物

*2026-05-15, version 4.2.28*

服务比较好

### 5/5 — 无敌感谢

*2026-04-18, version 4.2.28*

感谢小红mall 给小村镇一些购买中国商品包邮的机会！没有哪个app 和公司能做到！你是我的神！

### 5/5 — 方便

*2026-01-18, version 4.2.23*

方便 价格优惠

### 5/5 — 👏

*2025-12-04, version 4.2.23*

唯一不好的是，有些东西补货要等好久好久

### 5/5 — 地域错误

*2025-12-01, version 4.2.23*

明明注册地址是美国，但账户永远是显示加拿大，甚至删除原来账户重新注册，但还是显示加拿大

### 5/5 — no mailbox

*2025-09-12, version 4.2.23*

千万不要让vicpk邮局拦截了感谢🙏

### 5/5 — 特别好

*2025-07-11, version 4.2.23*

比心理预期快好几天

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*