# HONK - Tow & Roadside OnDemand

> On-demand roadside assistance and towing service network. (iPhone/iPad app by HONK Technologies Inc..)

- Source: https://appshunter.io/ios/app/honk-tow-and-roadside-ondemand/id911206852 (this page in markdown: same URL + `.md`)
- Developer: [HONK Technologies Inc.](https://appshunter.io/developer/911206855)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 3.76/5 from 188 App Store ratings · 74 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 6 MB
- Languages: English
- Released: 2014-09-01
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/honk-tow-and-roadside-ondemand/id911206852/reviews.md

## What is HONK?

Stuck on the side of the road? Get help quickly with the HONK towing and roadside assistance app!  

Select your required service - tow, flat tire, out of gas, dead battery, locked keys in the car, or stuck in a ditch. Order roadside assistance service within a few clicks and the closest available tow truck service provider will arrive at your exact location. 

Breakdowns hurt. Getting help is easy with HONK.

>> 15-30 MINUTE ARRIVAL TIMES, AVAILABLE 24/7
Our network of over 75,000 trucks nationwide arrive quickly. You will be kept in the know with regular updates, the estimated time of arrival, as well as your driver’s name and number.

>> TRUSTED & RELIABLE PROFESSIONAL SERVICE PROVIDERS
Feel safe and secure knowing that HONK Service Provider Partners are licensed, insured and meet certain safety and quality standards. 

>> NO CASH REQUIRED 
Easy payment options available via credit or debit card. It’s easy, you’ll know the cost for all services before you order. No need to talk price with the driver or get hit with any hidden fees. 

>> NO MEMBERSHIP FEES, AFFORDABLE PRICES
No annual membership fees are applied. Pay only when you order services. Prices vary depending on the service requested.

## Key features

- On-demand roadside assistance
- Towing services
- Flat tire repair
- Battery jump-starts
- Lockout assistance
- Transparent pricing
- 24/7 availability

## What do users think of HONK?

Overall sentiment: mixed

**Pros**

- 🚀 Fast service/pickup
- 👍 Easy to use app
- 💰 Affordable/good prices
- ✅ Clear pricing upfront
- 🤝 Professional/friendly service
- 📱 Convenient app features (tracking, updates)
- ⏱️ Prompt response
- 💯 Saves the day in emergencies

**Cons**

- 💸 Unexpected price increases
- 👎 Poor customer support
- ⏳ Long waiting times
- ❌ No provider/no tow
- 💰 Overpriced compared to local
-  fraudulent charges
- 😠 Rude support staff
- 🔄 Refund issues
- 💻 Lack of live chat support
- 🪲 OCR issues with VIN
- 👎 Unreliable service providers
- ⚠️ Bait and switch pricing/ETA
- 😠 Contractors not paid well
- 🚫 No manual VIN entry
- 😠 Service providers not showing up

**Commonly reported bugs**

- Email already taken error
- OCR unable to read VIN
- Cancel service button not working
- Customer support not picking up
- App crashes or freezes (implied by negative experiences)
- Automated system loops support calls

**Most requested features**

- Live chat support
- Clearer explanations for price changes
- Manual VIN entry option
- Better contractor compensation/integrity
- Temporary hold on card instead of immediate charge

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/honk-tow-and-roadside-ondemand/id911206852/reviews.md

### 1/5 — AVOID AT ALL COSTS

*2026-08-03, version 3.2.739*

Promise you a rate, driver charges 80 more, can’t say no, have to cancel the entire plan and restart and add another pending payment to your bank account just to try to get another driver and still pay $80 more than what they say again, why can’t I just ask for a different driver at the rate I was given? Super scammy. You will freeze your money in your bank account by trying to save money. Would not recommend :)

### 1/5 — Terrible

*2026-07-18, version 3.2.739*

Terrible terrible

### 5/5 — Tire change in the middle of the night on a Sunday!

*2026-06-15, version 3.2.739*

This service was a life saver, I literally had a lapse in insurance service as changing vehicles. This app provided the best price on a late Sunday night needed emergency tire change. The app kept me informed ETA of technician and service was fast and efficient 
I will definitely save and share if this service is ever needed again process was seamless

### 1/5 — Horrible Experience

*2026-04-13, version 3.1.717*

App started out saying base is $119 for a tow. Got through everything, and that jumps to $210 without explanation. Clicked help, phone support only, clicked to call, and I got connected to someone in roadside assistance instead of support. They transferred me to support, and the automated system sends me right back to roadside assistance. Support was short and rude, as if answering the phone was a burden. If you’re a fully digital service, live chat support should be standard, and it would be nice to have clear reasons why prices double as well.

### 5/5 — Help when you need it!

*2026-04-12, version 3.1.717*

Prompt response on a Sunday for a dead battery. Amazing! Most everyone else I deal with for other things could use lessons in how to provide service from these guys. They really know what they’re doing.

### 3/5 — Check Local Rates First

*2026-03-16, version 3.1.717*

I would advise anyone to shop around locally first for rates before using this app. I paid $99 for a tow all together and honk was going to charge me a base of $119 plus the trip itself, bringing it to $174 total. The app is easy to use but it does not give you the best price.

### 5/5 — Loved this service!

*2025-12-06, version 3.1.680*

FAST pickup.  About 15 minutes.  I knew exactly what the cost would be prior to pickup.  No cash or CC to mess with.  All payment done on the app. Easy to work with!  Where have you been all my life, Honk?!

### 1/5 — Email has already been taken

*2025-11-06, version 3.1.680*

Email has already been taken

### 1/5 — Trash

*2025-10-20, version 3.1.680*

Charges more than calling a tow company

### 2/5 — No manual vin entry

*2025-06-19, version 3.1.680*

In the process of submitting information for a service appointment, the vin number is required. The ocr was unable to read the vin from the photo (2 tries) and there is no alternative way to enter the vin leaving me stuck, mid process.

## Frequently asked questions about HONK

### What kind of roadside assistance does the app provide?

The app provides on-demand roadside assistance for various needs including towing, flat tire changes, out of gas refueling, dead battery jump-starts, and lockout assistance. It connects you with the closest available service provider for quick help.

### How does payment work for services?

Payment is handled easily via credit or debit card, and you will know the cost for all services before you order. There are no hidden fees, and no cash is required. You only pay for the services you order.

### Is there a membership fee to use the app?

No, there are no annual membership fees required to use the app. You pay only when you order services, and prices vary depending on the specific service requested.

### How quickly can I expect help to arrive?

The app boasts 15-30 minute arrival times nationwide, thanks to its network of over 75,000 trucks. You will receive regular updates, including the estimated time of arrival and your driver's contact information.

### Are the service providers reliable?

Yes, the app partners with trusted and reliable professional service providers who are licensed, insured, and meet specific safety and quality standards. This ensures you receive safe and dependable assistance.

## Version history (last 5 releases)

### 3.2.739 — 2026-05-04

Update the list of services offered.
Shown a notice when submitting multiple services.

### 3.1.717 — 2026-02-28

- Fix errors during startup
- Add more questions to guide your selection of tow vs fuel delivery vs jump start
- Fix minor display issue with showing tire and fuel delivery benefits
- Add language toggle to update language being displayed
- Update prices shown at startup to match current prices.
- Add guidance about scheduling services in the future.

### 3.1.680 — 2025-05-14

Updated and improved French text.

### 3.1.680 — 2025-05-14

Updated and improved French text.

### 3.1.553 — 2024-05-01

Fixed bugs and enhanced overall user experience

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| [TowTrax Truck](https://appshunter.io/ios/app/towtrax-truck/id1471710340) | — | Free | Travel |

## More apps by HONK Technologies Inc.

- [HONK Partner](https://appshunter.io/ios/app/honk-partner/id956620201)

All apps by HONK Technologies Inc.: https://appshunter.io/developer/911206855

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*