# Honor CU Mobile — user reviews > 72 indexed App Store user reviews of Honor CU Mobile by Honor Credit Union, rated 1.70/5 from 87 ratings. - Source: https://appshunter.io/ios/app/honor-cu-mobile/id1202400945/reviews - App overview in markdown: https://appshunter.io/ios/app/honor-cu-mobile/id1202400945.md - Rating breakdown: 5★ 12 · 4★ 2 · 3★ 3 · 2★ 4 · 1★ 66 ## Newest reviews (19 of 72) ### 2/5 — Crashing *2026-04-15* Wish the app would stop just crashing as I can’t see my stuff at the moment **Developer response:** Thank you for your feedback. We are really sorry to hear that the app is crashing and that you are unable to see your information when you need it. We understand how frustrating that can be. We would like to help get this resolved, so please give us a call or send us a text and our team will be happy to assist you. Your access and experience are important to us. ### 1/5 — Terrible *2025-12-03, version 4018.1.1* This app is terrible. I used to be able to do an early deposit and now don’t have the option. Very inconvenient ### 1/5 — App Malfunction *2025-11-22, version 4018.1.1* Since 11/20/25, when you click on the app, you can see the snapshots of your accounts, but when you click on the accounts, the app forces you out and asks for login. When you try to log in, it claims the password is wrong, but it is not. I checked on the website, and that works; the password checks out. Please get this fixed. Thanks. ### 2/5 — Why fix what isn’t broken? *2025-11-19* I’m disappointed they got rid of their early deposit feature. That was the best part of the app and now it’s gone since they updated. Not to mention they’re very inconsistent with their direct deposit dates. Overall, the app now just feels empty with a lot of white space and their best feature gone. The credit score check is good though. **Developer response:** Hi there, we’re sorry to hear about the frustration with the app update. Early Deposit should still be available, and we want to make sure it’s working correctly for you. Please contact us by phone, text, or email so our team can assist you directly and help get this resolved: https://www.honorcu.com/contact-us/ We appreciate your patience as we work to improve the app experience. ### 1/5 — Used to be ok *2025-11-12* It used to work ok, but after the late 2025 update it is complete garbage. Clunking and confusing. Missing info so you better have all of your accounts and kids account numbers memorized. Whoever was tasked with the update has no business in app development. **Developer response:** Hi there, we’re really sorry to hear about the frustration the recent app update has caused. We understand how important it is for the app to be clear, reliable, and easy to use, especially when managing multiple accounts. Please contact us by phone, text, or email so our team can assist you directly and help ensure everything is working properly: https://www.honorcu.com/contact-us/ We appreciate your patience as we continue to improve the app experience. ### 1/5 — New App is horrible *2025-11-12* I do not like the new updates to banking app. You can’t see pending deposits nor can you access them if needed. Lots of features from old app were better. **Developer response:** Hi there, we’re sorry to hear about your frustration with the new app. You should be able to see pending deposits in your specific account, and we want to make sure this is working correctly for you. Please contact us by phone, text, or email so our team can assist you directly: https://www.honorcu.com/contact-us/ We appreciate your patience as we work to improve the app experience. ### 1/5 — Can’t even log in to the app *2025-11-09* I keep getting an error message every time I try to log in. I have tried uninstalling the app several times and I still can’t get in. I can only get into my account on my computer. I shouldn’t have to do that. Absolutely ridiculous. ### 1/5 — I HATE HONOR *2025-11-02* You changed the way the app looks and works and you have created obstacles for me that make it harder for me to pay my bills and manager my money. I hate you. I will be moving my mortgage, auto, savings and checkings elsewhere. I hate this arbitrary decision to change the app. I hate it **Developer response:** We’re sorry to hear how frustrated you feel with the new app. The update was made to improve security and allow us to bring more features and convenience in the future, but we understand that changes like this can be difficult. Our team would be happy to walk you through the new layout or help make things easier for you — please reach out at honorcu.com/contact-us ### 1/5 — Update *2025-10-29, version 4018.1.1* This update is HORRIBLE ### 1/5 — Hugely disapp *2025-10-28* I pay the mortgage and HELOC but since my social isn’t attached to either I can no longer access either. They are both n my now husband’s name. Hugely disappointed that this feature was removed. My husband and I were dating when we purchased the house. Super inconvenient to try and figure out how to make payments from another bank as I was before. **Developer response:** We’re really sorry to hear about this experience and understand how frustrating and inconvenient that must be. We’d like to take a closer look and help find the best solution for you. Since we don’t have your full name, could you please reach out to us at honorcu.com/contact-us so our team can assist you directly? ### 1/5 — Awful Update *2025-10-22* The decision to pull online features for EVERYONE for multiple days was seriously heinous. As someone who develops for a school, your company should be ashamed. We have just as many important deadlines but would never THINK to drop such a necessity for so many days. On top of that, you roll out the new app with even LESS features than the admittedly already bare bones app you were previously using? Genuinely switching banks because of this. **Developer response:** We understand your frustration and appreciate your feedback. This upgrade was necessary to enhance security and update our technology to better serve members in the long term. Our team is actively working on implementing more features soon to improve your digital banking experience. ### 1/5 — Horrible app *2025-10-22* This is not a user friendly app. I along with my entire family have spent hours trying to get it to work it won't allow me into my business account due to me already having a personal account. No one knows what to do. Total waste of time and energy. It'll be easier to use paper and pen to track accounts. I'm changing banks. **Developer response:** We’re sorry to hear about the trouble you’ve had with the new app. Please reach out to us directly — our team can help get your accounts working properly. Unfortunately, we’re unable to contact you since we don’t have your name, but you can get in touch here: honorcu.com/contact-us ### 1/5 — Update is terrible *2025-10-21* The app was shut down for days for this update and then when it was finished updating, it has taken away the ability to post my check early which is a huge inconvenience because I always rely on getting my check early. Very frustrating and unfortunate. My external account was also unlinked that I transfer money to, to pay my auto loan payment. 0/10 update. Very disappointed with this. **Developer response:** We’re sorry for the frustration with the new app update. Please give us a call, and our team can help process your check early for you and assist with relinking your external account. You can reach us here: honorcu.com/contact-us ### 1/5 — Terrible Upgrade *2025-10-21, version 4018.1.1* What a terrible upgrade. Days later and I still can’t mobile deposit checks. The rollout was atrocious. ### 1/5 — Clueless *2025-10-21* I’m not sure who decided to shut us down for 5 days with no proper communication on what to expect or how to get back into your account. Now a few days later it’s all down again. I was already unhappy with the fake rewards/no interest on checking. Another customer on the way out. The leadership is clueless. **Developer response:** Hi there, we’re sorry to hear about your frustration. We did send out two mailers and multiple emails leading up to the system upgrade to help members prepare. Please make sure we have your most up-to-date email and mailing address so you don’t miss future updates. If you’re still having trouble accessing your account, please contact us — our team is happy to help. ### 1/5 — Absolutely horrible *2025-10-21, version 4018.1.1* The app never works and they take 10$ out of your paycheck unless you receive it a day late. Absolutely selfish and horrible bank. I am leaving as soon as I pull out my funds. ### 1/5 — Trash *2025-10-18* Absolutely trash update, now I can’t access my business account without having to log out of my personal account then login on the business account. Also can’t access my direct deposit early anymore. **Developer response:** We’re sorry to hear about the trouble you’re experiencing with your business account. We’d love to help get this resolved for you! Please contact us at 800.442.2800 ext. 8893 so our team can assist you directly. ### 1/5 — Not user friendly *2025-10-18* They decided to completely update the app which would be fine if it didn’t kick me out of all my apps and now I’m not able to reconnect my bank to certain apps that I’ve used for months. This is ridiculous and has now cost me money. The only reason I’m stuck with this credit union is because I’m unfortunate to have my car loan through them. **Developer response:** Thank you for your review and for sharing your feedback. We understand your concerns and know that adjusting to the new app can be frustrating. Our goal with this update was to improve technology and security for our members. If you need help or would like to share more feedback, please contact us via text, email, or phone: https://www.honorcu.com/contact-us/. ### 2/5 — Horrible new UI *2025-10-17* The newer “user experience” is pretty bad. Several features I used frequently like quick transfers are entirely gone, and there is. So. Much. Wasted. Space. Empty white space everywhere. What used to take a few taps with zero scrolling now takes an eternity. **Developer response:** Thank you for your review and for sharing your feedback with us. We understand your concerns about the new layout and navigation, and we truly appreciate you taking the time to let us know what’s not working for you. If you’d like help navigating or have additional feedback, please reach out to us via text, email, or phone: https://www.honorcu.com/contact-us/ ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s doesn’t work *2026-05-07, version 4021.0.2* Was this made by stinky India people because this banking app works like it was made in a 3rd world country. It’s 2026 not 1998 USA failed again ### 1/5 — New update *2026-04-22, version 4020.2.0* This new update sucks. What once was easy to navigate is now a maze. Everything use to be clearly labeled, it was easier to find the things you need. It makes no sense why they changed the entire format ### 1/5 — Bad app and could even switch banks *2026-03-30* Been able to use it fine for months now all of a sudden information is gone. Just was on it yesterday and now signed out and of course when I needed to actually access it. **Developer response:** Thank you for letting us know. We are very sorry for the frustration, especially when you needed access right away. Being signed out unexpectedly or seeing information appear missing is definitely stressful. Please give us a call or send us a text so we can help you get back in and make sure everything is working properly. We are here to help. ### 1/5 — App change *2026-02-22, version 4020.0.0* Who in there right mind designed this app, half the functions don’t work etc etc. the old app worked just fine… ### 1/5 — Old App Was Better *2026-01-22, version 4019.1.0* This new version is absolutely awful! The old one was much more user friendly and easy to follow. This new app looks and feels like a fifth grader developed it. Please do something! ### 1/5 — Update broke transfers *2026-01-12, version 4019.0.3* Update broke being able to transfer between accounts. App just has spinning wheel. ### 1/5 — Quality has gone down over the last few years *2026-01-08* The honor app has gotten harder to use over the last few years. The switcher between accounts doesn’t work I’ve had several calls with honor support, trying to switch between profiles **Developer response:** Thank you for taking the time to share this feedback. We’re really sorry to hear about the frustration you’ve had with the Honor app and the difficulty switching between accounts. That’s certainly not the experience we want for you. We’d love another chance to help. Please feel free to call or text us, or check out our YouTube how‑to videos for step‑by‑step guidance: https://youtu.be/KmuqLYLLl9Q?si=qh1Wm731P4wvTgyU. Your feedback is important to us, and we’re here to help make things easier. ### 1/5 — Recent Update is a massive step backward *2025-12-18, version 4019.0.3* I’m starting to worry about Honor… whatever vendor built the new online banking platform needs a serious lesson in UI & UX. ### 1/5 — What went wrong? *2025-12-16* Can not pay all my bill pay account They worked after I had to reset up 3 different accounts but can’t find any of the business to pay in December?? **Developer response:** We’re sorry you’re having trouble with Bill Pay — that sounds really frustrating. Please give us a call so we can help get your accounts and payments sorted out as quickly as possible. You can reach us at https://www.honorcu.com/contact-us/ ### 1/5 — The updated app is awful now. *2025-12-04* Don’t even want to elaborate. So many issues with the new app. I still track all my transactions manually in every dollar because honor stopped allowing us to auto import them about a year ago when they rolled out their new login feature last time they majorly updated the app. So the fact that the auto round up savings now posts after every single transaction instead of once a day is a nightmare to view on the daily system. I’m about to turn it off. That wouldn’t even be so bad if viewing the transactions weren’t so frustrating because they all have so much text and so many numbers on each line item. The text is also so huge, I have to scroll so much just to enter in one day of transactions because only six transactions fit on the screen at one time on an iPhone pro max (3, if you’ve got the autosave on). Lost the ability to post deposits early. Started getting double notifications for all of our pending charges so it looked like we were being double charged at first. Randomly disconnected all of my cards that were connected to my husband’s login- we’ve always just used his login so I can easily manage the budget since we’re both listed as owners on all of our accounts, but he’s the primary. Keeps denying legitimate charges I’m trying to make, I get the pop up notification, but it won’t take me to the screen to approve the purchase anymore and won’t let me manage my card. Also not getting the text message alerts anymore when that happens to respond with a yes or no, and if I do happen to get one, it’s like an hour later when I’ve already had to figure out a different payment method. We were already iffy on whether we wanted to stay with them or not after some of the other issues, but after how long the app/customer service line was shut down and unavailable OVER A WEEKEND AND A FEDERAL HOLIDAY when their branches were all closed for THREE days was ridiculous- god forbid anyone need to have access to their account right away in this day and age when no one carries cash anymore, they should have done the app development on a M-F when someone could have gone INTO a branch to fix an issue with their card/account since the entire world doesn’t stop turning for you to make your business updates- but now banking online is such an awful experience. I just wish we hadn’t gotten a car loan with them a year ago. 😒 **Developer response:** We’re really sorry to hear about your experience and understand how frustrating this has been. We appreciate all the details you provided, as it helps us improve both the app and our services. Our team would like to help troubleshoot and address these issues with you directly. Please give us a call, text, or email so we can work through these concerns together: https://www.honorcu.com/contact-us/ Thank you for sharing your feedback — we’re committed to making your banking experience better. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the updates! *2026-04-02* The recent updates to the app are great, I love seeing all of my accounts in one area instead of having multiple logins for multiple accounts. The snapshot feature is really cool as well without having to fully login to see my account balances. **Developer response:** Thank you for sharing this feedback. We are so glad to hear you are enjoying the recent updates to the app. It is great to know that having all of your accounts in one place and using the snapshot feature has made things more convenient for you. We appreciate you taking the time to let us know what is working well. ### 5/5 — Honor credit union *2023-02-27, version 6.0.13* Best bank i have ever gone through. Amazing customer service and alway get what i need done. They have never missed a beat. Honored too say i bank through honor. ### 5/5 — Recent Enhancements *2018-02-14, version 4.2.65* I LOVED seeing the recent enhancements you made to the app like fingerprint and facial recognition logins. This replaces a slow, clunky login process with a fast and much more convenient method. ### 5/5 — Good improvement *2017-02-15, version 3.0.6* This is a welcomed improvement. Glad to see it. ### 4/5 — great app, wish i could access at late hours. *2021-12-15, version 5.9.366* overall i’d say the app is in best condition. one thing that i wish could be changed in the future, is sometimes my app won’t let me login in the middle of the night/ early morning. that’s my dinner time for me. i’ll go to use my face ID and it’ll just load and load and load. but other than that, no complaints. great app, i find it easy to navigate, and great costumer service through chat and phone call. thanks. ### 4/5 — Pretty good app *2020-08-03, version 4.0.116* I have different accounts and I have to use the Face ID for one and the written login for the other. It would be nice to link all accounts into one place so I don’t have to switch back and forth. Other than that, I like all the features and log into the app frequently to deposit checks and check ACH deposits and withdrawals. Now if you could figure out a way to deposit cash I’d never have to go to the physical building ever! 😉 ### 4/5 — SAH *2020-03-07, version 4.0.078* Really nice app but you need to make it easier for us to see our account balances without having to go through several different pages to see it. Like the finger print ID but should be upon entering the app with a quick look at your balances on the first page. I have accounts with other banks and that’s one feature that I do love and do think other CU members would also appreciate. Thank you ### 4/5 — Need paste option *2017-09-28, version 3.2.00* Please add the ability to paste in the password field for use with password storage apps. Otherwise looking good. Update 3/24/17: still no ability to paste a password, which therefore encourages one to use a simple, easy to type password. Not good. No fingerprint authentication. Not good. No ability to change anything in the Settings menu. Not good. Must re-enroll to utilize the deposit function. Disappointed. September 2017: Ok, they finally added the ability to paste into the password field. Still no fingerprint identification. And now facial recognition is the latest generation, which means this app is now 2 generations behind current access technology. Once you get in, the app works well enough for me. ### 3/5 — App opens fine but can’t do any functions *2024-04-13, version 7.0.28* The app opens fine and allows you to see bank information on the first page but if you try to transfer, click on your account details, look for ach deposits it won’t let you go past the first page of your summary. Been doing this for the past few weeks. Up until then it functioned properly all the time. I keep having to delete the app off my phone and reinstall it. It will work the first couple of times maybe then back to the same problem. And it’s not my WiFi. I’ve tried it with and without and the same problem exists. Just better to not use the app until this gets fixed. ### 3/5 — CRAP Terrible mobile check Deposit system *2024-01-20, version 7.0.27* Online check deposit is CRAP it says most checks posted in minutes and thats a complete LIE. I have had to wait three or four days for checks to clear and sometime I have to call the bank or go into the bank because it has taken a check that long to deposit. I would advice using another bank/credit union if you decide to Mobile deposit checks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*