# HonView Touch

> Remote access and management software for Honeywell recorders. (iPhone/iPad app by Honeywell International, Inc..)

- Source: https://appshunter.io/ios/app/honview-touch/id594097421 (this page in markdown: same URL + `.md`)
- Developer: [Honeywell International, Inc.](https://appshunter.io/developer/311222963)
- Category: Business, Utilities
- Price: Free
- Rating: 1.60/5 from 150 App Store ratings · 84 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.2 · 102 MB
- Languages: American English, Bulgarian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hebrew, Hungarian and 15 more
- Released: 2013-01-23
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/honview-touch/id594097421/reviews.md

## What is HonView Touch?

Honeywell remote access software for Recorder

## Key features

- Remote access to recorders
- Recorder management
- View recordings remotely
- Control recording devices

## What do users think of HonView Touch?

Overall sentiment: negative

**Pros**

- 👍 Works like a champ (historically)
- 👍 Simple and effective (French review)
- 👍 Good video quality (French review)

**Cons**

- 🐛 App is garbage/trash/worthless
- 🐛 Difficult to connect/connects intermittently
- 🐛 Not user-friendly/clunky/hard to navigate
- 🐛 Slow performance
- 🐛 No regular/timely updates
- 🐛 Crashes frequently
- 🐛 Password reset issues
- 🐛 Incompatible with iOS/iPhone updates
- 🐛 Motion detection notifications not working
- 🐛 Horrible software/app support
- 🐛 Video playback issues (time selection, loading)
- 🐛 Unmarked buttons/confusing interface
- 🐛 No audio support
- 🐛 Low light viewing issues
- 🐛 Live video no longer works/fails to connect
- 🐛 Cannot access recordings/history
- 🐛 App requires frequent re-adding of cameras
- 🐛 Does not work with Google Fiber

**Commonly reported bugs**

- Failed to connect to security system
- Cannot access/download/watch anything
- Password reset/retrieval not possible
- Does not work with Google Fiber mesh router
- Not receiving motion detection notifications on iOS
- App constantly crashes, requires reboot
- Notifications stopped working, then alerts cannot be turned off individually
- App is years behind competition, difficult video review
- Time picker in playback mode does not work with iOS14
- Cameras will not load after iOS 14 update
- App crashes frequently upon opening
- Latest update deleted time feature in past footage review
- P2P update not working on app
- Cannot search by times in playback
- New iPhone heats up when watching camera
- App no longer works on iPhone XS-Max iOS14
- Hasn’t worked since upgrading iPhone to iOS14
- Cannot watch previous recordings (time selection)
- App is trash on iPad
- App quit connecting to cameras, requires reload
- Cannot access cameras most of the time, won't connect after reinstall
- App has little or no documentation or usage instruction
- Motion notifications suddenly stopped working
- App does not support live audio
- App takes me back to 1980s disk operating systems
- Last update has buggered everything up, unable to dial in
- Cannot access cameras after last update, timeout errors
- Scrolling between hours in playback no longer possible
- Cameras take a very long time to load
- Live video no longer works
- Motion notifications no longer come through since June 2018 update
- Remote video viewing not working, 'failed to connect'
- Program updated, now only says 'failed to connect'
- Stopped working, cannot connect, cannot see live preview
- App rarely loads live feeds since new update/redesign
- Every other month something goes wrong, requires security company visit
- Will not connect for several days
- Unable to delete favorites
- Push notifications are still broken
- Can’t log in
- App allows real-time viewing but not recording history access
- Works only when at home on WiFi, cannot view away from home
- New updated app has connection problems, no tech support
- Notifications show up but cannot open app to view alarm
- Low light viewing has become atrocious after update
- Privacy policy pages don’t have a way to accept and exit, making app unusable
- Cannot find recorded footage, cameras reload each time screens change
- Update displays only half the screen
- Not working on cellular data after update, works on WiFi
- Have to re-add cameras every time to monitor
- Cannot play back video from cameras
- App hasn’t received push notifications in over a month
- Playback is a failure, glitching when trying to select time/camera
- Stopped working after iOS 10.01 update
- App is riddled with bugs, features don't work

**Most requested features**

- Update for latest iOS with improvements
- Allow immediate live view on app open
- Improve time picker for playback
- Add audio support
- Improve low light viewing
- Allow saving video clips to phone
- Provide better documentation/usage instructions
- Modernize app interface (lessons from ADT Pulse)
- Allow deletion of favorites
- Enable push notifications
- Fix privacy policy acceptance issue

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/honview-touch/id594097421/reviews.md

### 5/5 — Not the best but works

*2025-01-10, version 6.6*

My building has used this App for over 10 years and it works like a chanp.  I am wondering wherher there is an update for latest iOS with few improvements?

### 1/5 — Failed to connect

*2024-09-30, version 6.6*

I couldn’t connect to my security system despite all data are entered correctly.  Any help is great thank you

### 1/5 — HonView Touch

*2024-01-23, version 6.6*

What an appalling app. I can’t access anything to download watch it let alone download it on my phone. 
Waste of money and my time.

### 1/5 — Believe what all the reviews say

*2023-11-15, version 6.6*

This app isn’t user friendly. It’s awful! I’m in a 1 year of 2 year contract. Do not get.

### 1/5 — Worst ever

*2023-10-10, version 6.6*

Slow, difficulties to connect 
No regular updates

### 1/5 — Password

*2023-02-18, version 6.6*

If you forget your password on your app there appears to be no way to reset or retrieve it. This renders the app useless especially if you acquire a new device such as a new ipad. The website link here in app store does not work for me. Honeywell have never responded to emails. The result is inability to view security cameras on devices and security cameras are rendered useless.

### 1/5 — Not very good

*2023-01-25, version 6.6*

We recently moved away from this app to a much better one, DMSS. Honview isn’t very user-friendly or customizable, and isn’t updated often to keep it on the cutting edge. The app is at the dull edge of technology.

### 1/5 — Does not work with Google fiber

*2022-10-14, version 6.6*

This does not work while connected to Google fiber mesh router. Not sure what the alternatives are.

### 2/5 — Not getting morion detection notifications

*2022-07-29, version 6.6*

Not getting morion detection notifications on IOS. Pl sort out in update

### 1/5 — Honview Touch

*2022-06-05, version 6.6*

App support is horrible. Giving it a 1 rating is over rating it.

## Frequently asked questions about HonView Touch

### What does HonView Touch do?

HonView Touch is remote access software designed for Honeywell recorders. It allows users to access and manage their recording devices from a remote location, providing convenience and flexibility.

### What are the key features of HonView Touch?

The primary features include remote access to your Honeywell recorders, enabling you to view recordings and control the devices. This allows for management and monitoring from virtually anywhere.

### Is HonView Touch free to use?

Based on the provided information, the application is free to use and does not appear to have any associated costs or in-app purchases.

### Who is the target audience for HonView Touch?

This app is intended for individuals or businesses who utilize Honeywell recorders and require the ability to access and manage them remotely for security, monitoring, or operational purposes.

## Version history (last 5 releases)

### 6.6 — 2021-06-21

fix issue and integrate with HEN3V

### 6.5 — 2020-09-22

Support Alternative P2P server (TUTK)
Fix issue on default P2P server
Add 0 channel, default value is disabled
Bug fix and performance enhance

### 6.4 — 2020-05-15

Bug fixes and performance improvements.

### 6.2 — 2019-05-10

Bug fixes and performance improvements.

### 6.1 — 2018-08-31

Bug fixes and performance improvements.

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## More apps by Honeywell International, Inc.

- [CamControl for iPhone](https://appshunter.io/ios/app/camcontrol-for-iphone/id305711637)
- [ADPRO iTrace](https://appshunter.io/ios/app/adpro-itrace/id465592900)
- [Honeywell PT Chart](https://appshunter.io/ios/app/honeywell-pt-chart/id503873378)
- [Honeywell Cabin Control](https://appshunter.io/ios/app/honeywell-cabin-control/id511323294)
- [ADPRO iPIR](https://appshunter.io/ios/app/adpro-ipir/id557883032)

All apps by Honeywell International, Inc.: https://appshunter.io/developer/311222963

## Related topics

[honeywell device utility](https://appshunter.io/ios/topics/honeywell-device-utility) · [nespresso pod](https://appshunter.io/ios/topics/nespresso-pod)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*