# Hooked Health — user reviews > 50 indexed App Store user reviews of Hooked Health by Bodybrand LLC, rated 2.95/5 from 57 ratings. - Source: https://appshunter.io/ios/app/hooked-health/id1548947114/reviews - App overview in markdown: https://appshunter.io/ios/app/hooked-health/id1548947114.md - Rating breakdown: 5★ 17 · 4★ 4 · 3★ 11 · 2★ 9 · 1★ 16 ## Newest reviews (17 of 50) ### 2/5 — Can’t buy new programs *2024-04-22, version 1.2.1* I’m have a couple programs I’ve purchased from Holly but when I went to go in to see about getting another one it wouldn’t let me buy it. The screen where you go to purchase a new one is just blank. I tried deleting the app and redownloading it but it didn’t help. I want to do more but I can’t, it’s frustrating! ### 4/5 — It works! *2023-07-31, version 1.2.1* I did the 3-month Ultraburn lesson plan and I saw incredible results! The workouts gradually get more intense to help build your stamina. The only thing is that the app is not the best (definitely not bad), just not as intuitive as I would have liked. It’s a bit finicky. But other than that, great program! ### 3/5 — Love the Workout-App needs work *2023-05-03, version 1.2.1* To start- I absolutely love Holly and her routines, that is not why the I’m giving 3 stars. This app seems honestly very glitchy particularly if you choose to use a laptop, and it does deter a lot from my routine at times unfortunately as it lags significantly and seems to have some random bugs that need adjusting. I’ve emailed about a few issues but not much of a response if any. So in short, workouts and programs are awesome, app needs some work. Hope improvements are in the future because it’s a great resource. ### 1/5 — Cannot end 7 day free trial *2023-01-30, version 1.2.1* I wasn’t able to end my 7 day free trial and got charged £73.99 for the full year. There wasn’t away to unsubscribe on the app. Instead I was told to contact Apple Store directly. Very disappointing. Be ware of this happening. ### 3/5 — Why Rebrand? *2022-12-02, version 1.2.1* I have used this app for a while now, and the exercises are good. It’s a really helpful resource and workout routine. I don’t particularly like that there are 2 videos for the same days. I would prefer that each day only has one video with a continuous workout, but it’s good either way. I really don’t understand the rebrand to Hooked Health. I liked Pink Dragon a lot more. The name and color scheme was better. Whoever was the graphic designer for this app, or whoever did the rebrand just made the company look bad and forgettable. —-I am an interior designer and have worked in graphics and branding—. The app looks like an app you would read books on now and no longer appeals to your target audience…. It’s just bad. ### 1/5 — Sign in *2022-10-31, version 1.2.1* Seems like every other week or so I am asked to sign in even though i have downloaded the app , so i then sign in and it says invalid credentials and prompts me to reset my password, which i do, to just be redirected once again to invalid credentials!!!!! So annoying. I like the work outs but will dump it all once i have done all the workouts ### 1/5 — Subscription *2022-07-11, version 1.1.8* I signed up to this a year ago but never used it. I had absolutely no contact from them and they then proceeded to take £127 out of my bank account this year without any notification about any subscription ending. They are now refusing to refund the money. Be careful, they should always email to notify you if something is due to end! Not a happy customer, I found the customer service very rude and not helpful at all. ### 1/5 — Misleading Title/Horrible customer service *2022-07-10, version 1.1.8* Extremely misleading title … I was under the impression last year I had purchased studio lifetime access. Apparently it was only for ultra burn. I just received a charge of $116 on my credit card. I loved the workouts however I found out I was pregnant and stopped them as they consist of a lot of jumping. If I had known I would’ve cancelled before this apparent yearly subscription. I also was recently diagnosed with MS and am on short term disability. As soon as I saw the charge I reached out. Based on everything they refuse to refund me. Lack of humanity. Consideration and humanity make a commendable business. The lack of care is extremely disheartening. Again if I’d known I would’ve cancelled and reinstated once I gave birth and was clear and had my normal income. Money hungry, ruthless company. Holly - hope your day is better than mine lovely!! ### 1/5 — Trash *2022-06-27, version 1.1.8* If I could give zero stars I would. You could find cheaper/free options just watching YouTube at home workouts. I bought a meal program as well and it was definitely not worth it. I wouldn’t waste your money with this program subscription. ### 1/5 — Please don’t purchase *2022-03-06, version 1.0.9* They do not offer your money back. My app is lagging. It doesn’t even work. I think I got 1 and a half minutes into my workout that it stopped working, I stopped trying after about ten minutes. I reached out to their “customer service” they responded but without any solutions. Just saying “sorry about that, make sure your wifi is connected” totally useless. And I know my wifi is working considering I used other workout apps just the day before. I tried the next day to use this app thinking I may be just my wifi being weird. Same conclusion. I just wasted my money. Don’t waste your time with this app. ### 3/5 — Not functional all the time *2022-01-14, version 1.0.7* I am into week 2 of a workout program and the app does not update when I have completed a section so it shows I have missed days when I haven’t. The app also lost the ability to AirPlay to my tv so I awkwardly have to hold my phone while I’m working out or keep bending over to check the screen to see if my time is up. I can airplay the videos from week 1 but this second week doesn’t work at all with the app. ### 1/5 — Scam *2021-12-26, version 1.0.5* This app and whole ordeal is a massive scam. Paid and tried to use but none of my login existed, etc. Ridiculous. ### 2/5 — Updates needed *2021-11-08, version 1.0.4* I love these workout videos however I wish there was an app compatible with iPad. I recently updated my iPad and now it shows the same small skinny screen as what I see on my iPhone. The videos do not fill the entire iPad screen anymore. Disappointing. ### 2/5 — not for me.. at all *2021-09-10, version 1.0.4* paid for it and found out the exercises just aren’t for me. i hate circuits and most of her exercises don’t give me a burn. honestly never should have paid ### 1/5 — Would not recommend *2021-08-23, version 1.0.2* Don’t use this workout app unless your into doing useless dance moves to attempt to lose weight. ### 1/5 — Can’t sign up *2021-08-08, version 1.0.2* I have been sent 2 emails to access 2 different programs I can access for free for a 30 day trial. Except when I click the sign up button, as I don’t yet have an account, it won’t let me and reverts back to the page of me finding my metabolic type although I already know it 🙄 ### 1/5 — Beware of trial period *2021-08-06, version 1.0.2* If you try this app and do not like it, be careful. I cancelled through the app after receiving a renewal notification (1 week prior to renewal) and was still charged. I was told there are no refunds after they charge you, no matter the circumstances. I do not recommend this app if you are not 100% sure you want to subscribe after the trial. ## Most critical reviews (10 lowest-rated) ### 1/5 — App has stopped working *2026-05-04, version 1.2.1* I have been using this app off and on for the past 5 years and when I went on to use it, it keeps saying that I am offline. When I went to use the website version it keeps saying authorization failed when I try to put in my login or to reset my password. Very disappointed this was meant to be a life time access and if this is not the case I would like a refund ### 1/5 — App not working properly *2026-04-23, version 1.2.1* Cant log in into the app, says to make sure it is connected to internet, my phone is always connected to internet. What is wrong with this app… really annoying… can’t carry on with my exercises. I have even tried deleting and reinstalling it, but same thing, can’t log in. What should I do next? How to get this app working? ### 1/5 — Lost access *2026-04-22, version 1.2.1* Lost all access to all that was paid for and programs, website no longer works anymore and emails aren’t answered. Loved the program initially. Disappointed the product I paid for dissapeared. ### 1/5 — Sucks *2026-04-21, version 1.2.1* App constantly crashes when I am trying to open it. After 5+ times of refreshing, it asks for login but then tells me that I’m not connected to the internet…but I am! Sucks cause I like the workouts and the fact that I paid for lifetime access to the programs. ### 1/5 — Lost access ?!?! *2026-04-20, version 1.2.1* Not sure what happened, but for the last few days, the app has been saying “it looks like you are offline. Please connect to the internet to use the app.” I have tried with WiFi connected and also tried turning WiFi off to go off service and have full bars. Both say the same thing. I deleted and redownloaded the app to see if that would fix it, but it’s still giving me the same error. Something must be wrong on the app’s end. Please advise how to access the app I paid for. ### 1/5 — Can’t sign on to the program I bought outright *2026-01-23, version 1.2.1* I used this app for years and now it’s refusing to let me access the content I bought outright or even login- zero response from the proper channels or requesting assistance ### 1/5 — Not working *2024-09-29, version 1.2.1* I’m so excited to use the app but it won’t open! It’s like it is crashing. I’ve deleted and redownloaded but still doesn’t work ### 1/5 — Ok app, terrible customer service *2024-07-02, version 1.2.1* The exercises are fine but nothing you can’t find free on You Tube. They make it impossible to manage your subscription online, you have to email them to cancel, and they refuse to refund you even if you have done everything in your power to cancel your subscription. Think before you sign up, as I had £75 taken from my account despite having cancelled my subscription in every way I could. ### 1/5 — Fraudulent charges, don’t give them your information! *2024-06-30, version 1.2.1* Did a one time purchase when it was pink dragon in June 2021. I’ve made no other purchases and was told about the brand change in Jan. 2023. Besides that I’ve had no further communication. They just charged me last week (June 2024). I have no subscriptions and was given no indication I was going to be charged. Working to reverse charge, but this is a mess and waste of my time. ### 1/5 — Malpractice and sketchy *2023-07-16, version 1.2.1* My fiancé had a subscription with Pink Dragon over an year ago. She cancelled it less than a month after because it wasn’t useful. More than an year later after they rebranded as Hooked health. They have renewed her cancelled membership without permission and charged her $127 on her card. We checked her online subscription and it shows she has no current subscription. That means they took her payment info and illegally resubscribed her without her permission. Now we’re trying to be in contact with them to cancel the subscription and refund the money. Their online billing portal doesn’t work so the only way of contact is email. ## Most praised reviews (10 highest-rated) ### 5/5 — Brilliant *2021-11-25, version 1.0.4* Since finding Holly on you tube I have been doing her work outs daily, work through her challenges and her advice on diet and personal motivation has transformed my physical appearance and I’ve also gained personal confidence as feel much fitter, toned and slim- love it thanks again Holly😀 ### 5/5 — Only thing that’s worked for me! *2021-11-23, version 1.0.4* I just recently finished the 90 day Ultra Burn program. While it took me an extra month to complete I have never seen such good results from working out before! Even my husband said the same thing after watching me work my butt off for years with little no to results. Holly really knows what she is doing and the workouts are so easy to do, who can say no to 15 minutes in the living room? What I also love is the stretching routines and warm ups! Keeps me from getting injured and I’ve seen my flexibility improve as well! Can’t recommend this app enough it has changed my life and helped me to incorporate exercise into my daily routine! ### 5/5 — Great program!!! *2021-09-11, version 1.0.4* This is such a great program to keep motivated. I got this a while back and heard there was now an app for it, which makes it even easier to access and check on! Love it!! One suggestion I have is make a section for measurement recordings and also have the option to delete some measurements that are incorrect. I kept hitting the wrong button and have no way to delete the wrong entry ### 5/5 — Great Program *2021-06-19, version 1.0.2* I haven’t had any lag problems for this app and it works just fine on my iPad and iPhone. I like that it starts you out with beginner workouts and you work your way up. I usually don’t trust workout programs but it was a cheap price and the Facebook group helps you see real people actually benefitting from this program which is really motivating! ### 5/5 — Perfect App! *2021-06-15, version 1.0.2* I was a little unsure on what to expect from the previous reviews but I thought I’d give it a try and download the app. I loved it! It’s working fine for me, super easy to navigate. I saw reviews saying it was laggy, for me I have trouble streaming things on my tv or laptop so the app was a perfect fix for my problem because it’s all there, no streaming. I think it really depends on your WiFi so if streaming is an issue the app is your best bet. ### 5/5 — Amazing! *2021-05-23, version 1.0.2* I absolutely love this app! It’s so user friendly and allows me to easily connect to my tv and show my friends what I’m doing. It tracks my progress and I have it for life so whenever I want to start over the program, I just redo it! Thank you for creating it! ### 5/5 — Proud to be a Dragoneer 🐉 *2021-05-17, version 1.0.2* Holly’s workout by far is my favourite ones to use. I love how she simplifies it yet challenges me to do better everyday. I feel stronger, more confident and empowered being apart of the community and watching my body and overall well-being transform ### 5/5 — EASY, FUN. Highly recommend! *2021-05-13, version 1.0.2* Holly has finally made an app for her programs and it’s so efficient and everything I wanted it to be! Would definitely recommend ladies. The layout is perfect and I can screen to my tv. Would recommend for anyone who wants to have fun and be part of a community on their fitness journey🥰😍 ### 5/5 — Workouts are fun again! *2021-05-07* So easy to use, so many diverse workouts, amazing visuals and music. I’m literally loving this app and I can’t wait to work out everyday. I actually find I can’t stop and I keep wanting to do one more. It’s like being at a dance party. Thanks so much to Pink Dragon for getting me motivated again! ### 5/5 — Yay! *2021-05-02, version 1.0.0* So happy I found this program just as an app was created! Holly is great and makes things super easy to follow!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*