# Hooked on Math — user reviews > 26 indexed App Store user reviews of Hooked on Math by SANDVIKS HOP, INC., rated 3.51/5 from 70 ratings. - Source: https://appshunter.io/ios/app/hooked-on-math/id1563389135/reviews - App overview in markdown: https://appshunter.io/ios/app/hooked-on-math/id1563389135.md - Rating breakdown: 5★ 37 · 4★ 4 · 3★ 4 · 2★ 8 · 1★ 17 ## Newest reviews (6 of 26) ### 2/5 — Please help us *2022-10-24* Hooked on Math, please help us. Stucked on the level 1 ship. Bugs all over. Tried reinstalling but didn’t work. Help!!! **Developer response:** We're so sorry to hear this. We'd like to get you up and running in the App. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com, so we can assist with troubleshooting. We look forward to hearing from you. ### 2/5 — Being Charged for the App *2022-09-03* I do not believe I should be charged to use the app when my use of this app in beta was our primary go to for math education! My families use helped make this app what it is so that you can charge because we helped you workout all the kinks typos and glitches I would like my first year of this service to be charge free because we were not gainfully paid for our valuable services and found it insulting to be solicited randomly right when we got to a new level to be able to continue our use that was all gain for you. **Developer response:** Hello Abedua, we're so sorry that you've had this experience with the release of our Math App progressing out of the beta phase. Please reach out to our Customer Care Team at contact@hookedonphonics.com so that we can investigate this issue further. We hope to hear from you soon. ### 1/5 — Needs to be fixed *2022-06-24, version 1.0* My first grader started playing this game today. And is getting frustrated because she picks the right answer and it tells her she is wrong. When will you be fixing this? **Developer response:** Hi there, We appreciate you taking the time to share this information with us. We are aware of the issue and are working to resolve it with our App Development Team now. We expect that this will be resolved with the next App release. We recommend checking your App Store for new releases frequently. ### 2/5 — Needs a lot of work *2022-05-25* My son has only used the app twice and it keeps telling him correct answers are wrong. It’s confusing him and making him second guess himself. The games themselves are really fun but they can’t keep giving kids wrong information, It’s very counterproductive. Hopefully this changes soon. **Developer response:** Hi there, Hi there, Thank you for reaching out here with feedback, we apologize for the inconvenience and have a team working to make updates and improvements on our beta Hooked on Math program. We encourage you to share feedback about your App experience by sending screenshots and as much written detail as possible about your experience to beta@hookedonmath.com ### 1/5 — Definitely a beta *2022-05-04, version 1.0* Won’t ever go beyond the loading screen. It’s definitely in beta. **Developer response:** Hi there, We apologize for the inconvenience and have a team working to make updates and improvements on our beta Hooked on Math program. We encourage you to share details of the loading issue you are experiencing by sending screenshots and as much written detail as possible about your device to beta@hookedonmath.com. ### 2/5 — Some glitches *2022-03-22* We are homeschooling and my son who is in kindergarten is testing this out. He is above grade level for math so I figured this would be good for him. It is good but there are glitches. On the word problems, it will tell you that you picked the wrong answer even if you pick the correct number. He gets super annoyed because he knows it’s right. The app needs some work for sure. **Developer response:** Hi there, Thank you for reaching out here with feedback, we apologize for the inconvenience and have a team working to make updates and improvements on our beta Hooked on Math program. We encourage you to share feedback about your App experience by sending screenshots and as much written detail as possible about your experience to beta@hookedonmath.com. ## Most critical reviews (10 lowest-rated) ### 1/5 — The pro *2024-12-18* This is that you can make it free and it’s for pinror the penguin and kaola the koala and kaohouse (my school) ### 1/5 — The app doesn’t work *2024-05-23* It’s not worth it. I tried using the hook on math app.. it’s clearly a glitch. Every time we press skip it goes right back to the same page. **Developer response:** Oh no! This sounds unusual, and we're not quite sure where you're trying to "skip" in the App. Please reach out to our Customer Care Team via this link- http://www.hookedandcompany.com/contact so we can assist you and document any issues for review by our App IT Team. We look forward to hearing from you, and thank you in advance. ### 1/5 — Lots of technical issues *2024-02-20* Sometimes there were glitches and I paid for the subscription that is supposed to work with their reading and spelling and math and I could only successfully log into 1 app the others say change password which I do and still doesn’t work then directs me to contact them and the message set up is just a robot that sends you articles and that out you right back where you started. And there’s only like a 1 age level I thought there would be more levels for like each age but my 6year old daughter went through every level so quick and then that was it they’re wasn’t more advanced levels to teach her more. So I’ve canceled subscription won’t be using again. **Developer response:** We're truly sorry to hear about your challenges with our program! We'd like to help resolve these issues for you ASAP, if you could please contact our Customer Care Team during business hours (9 AM - 5 PM ET) at http://www.hookedandcompany.com/contact so we can ensure a smoother experience for you and your child. We appreciate your feedback and hope to hear from you soon! ### 1/5 — I can’t even!!! *2023-10-12* My son tried doing the math problem 5-1 according to this app the answer is not 4! There’s a few times when both my husband and I have gone to help but the app is inaccurate! It’ll keep saying that your wrong and make you take a break even if your answer is right according to the rest of the world. It’s not even worth $1 since it’s telling the kids the correct answer is wrong! Way to create unnecessary stress for CHILDREN! This will not make your life easier! **Developer response:** Oh no! We're so sorry that you've had this experience with the Hooked on Math App. Please reach out to our Customer Care Team so that we can investigate this issue further, and escalate any issues to our App IT Team right away. We hope to hear from you soon: http://www.hookedandcompany.com/contact ### 1/5 — Unable to log in the subscription *2022-12-30, version 4.0.0* Unable to log in the subscription page to pause or cancel it.it’s very complicated for kids to learn. They are not interested ghhjj ### 1/5 — Math fundamentals *2022-11-07* Stuck on lesson five it doesn’t work **Developer response:** Hi there, we apologize for the inconvenience this issue has caused and for any interruption in your child's learning. A new update has been released with a resolution to this issue you've experienced, so please ensure that you're using the most recent version of the App by updating within your App Store. Please reach out to us via email at contact@hookedandcompany.com with any questions or issues, and we'd be happy to assist you with troubleshooting. ### 1/5 — Can not move next *2022-10-28* My daughter is stick at chapter 5 of Math fundamentals. Nothing is coming for chapter 5 activity. **Developer response:** We're very sorry to hear that you're having this issue. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com, so we can assist you with troubleshooting. We look forward to hearing from you. ### 1/5 — Does not work *2022-10-25* App is stuck on Math Fundamentals, level 5. The level does not load. **Developer response:** We're so sorry to hear this. We'd like to get you up and running in the App. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com, so we can assist with troubleshooting. We look forward to hearing from you. ### 1/5 — Can’t open *2022-10-08* I pay for a subscription and my child currently can’t even open this app. I tried deleting and redownloading it, but now I keep getting returned to the password screen after tapping done to view billing. I should just be able to redownload from the cloud without entering passwords but it keeps going in circles!! **Developer response:** We're so sorry to hear this. We'd like to get you up and running in the App. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com, so we can assist with troubleshooting. We look forward to hearing from you. ### 1/5 — Warning! *2022-09-15* I can’t even log in to the app. The only way to contact the company is through social media or text. You can’t call. Also! There is no way to cancel subscription or remove your credit card from their website! I have tried several times “chatting” with them through the website and it’s like a bot replying (if at all) so now, not only can I use the dashboard and apps that I have paid for, but I also have no way of canceling. So I am going to be charged over $16 a month for something I can’t even access. It’s a trap! If you, the company are taking a customers money, you need to give them 100% access to YOU (phone number or at least real people replying to chats)- and WE the customer need to be able to CANCEL on our own and remove our payment method from your account. This is very suspicious if you ask me. Now, I will need to go to my bank and make sure they block all charges coming from this company! Just a fair warning! It sounds and looks great. I’m thinking the reviews are fake though! Don’t bother! So so many more learning apps and companies out there who are professional and available to the customer AND Give give you control of your account! So dissatisfied. **Developer response:** Hi there-- We're incredibly sorry that you've had this experience as a subscriber to Hooked on Math, and we absolutely agree with that you should have full access to manage your account. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com and we would be happy to assist you with managing your subscription. We look forward to hearing from you. ## Most praised reviews (10 highest-rated) ### 5/5 — A descent math app for young kids *2023-03-01* My 4-year-old loves this app. Not great for beginners, but if your kid knows simple addition and subtraction, they can use this app. It’s very engaging. **Developer response:** We are so glad to hear that you child is enjoying our program! Thanks for learning with us. ### 5/5 — Works great! *2022-12-05* My son is four and he loves the app and is learning very well. I thought the sound wasn’t working but if your phone is on silent, the sound on the app won’t work! I hope that helps someone😁 **Developer response:** We're so thrilled to hear that your son is enjoying our program! The sound issue is now fixed, so if you look for an update in your App Store, you should be all set. Happy learning! ### 5/5 — My 4 yr old digs it *2022-11-09* My son is into this Math App, and he loves bouncing between the workbooks and the app lessons at his own pace. There are moments where I need to guide him as to where or how to tap, but he has figured most of this out on his own and is really enjoying it! **Developer response:** Hi Jamie, we're delighted to hear that your son is enjoying the Hooked on Math program and that the Practice Packs are providing a well-rounded experience for him. Thank you so much for your 5-star review! Happy learning ### 5/5 — Great *2022-10-15* Easy to use **Developer response:** Hi Manny, we're so glad to hear you've found the Hooked on Math App easy to navigate. Thank you for learning with us, and for your 5-star review. - Your Hooked on Math Customer Care Team ### 5/5 — 5 stars!! *2022-07-13* Even in the Beta version, the Hooked on Math App has exceeded my expectations. Quick to load and sign in, user friendly for both child and parent, and my kid loves playing the games! The graphics are interesting and the games engage him so that it feels more like a game play than homework. We’re seeing tremendous improvements in his adding & subtracting skills already, even though we’ve only just downloaded a few weeks ago. Looking forward to the release of the upper levels and the hands-on materials to purchase 👏🏼🙏🏻 **Developer response:** Hi there, We are thrilled your son is seeing success with our Hooked on Math app! Our team is equally excited to offer additional levels and hands-on practice packs as soon as we have completed our beta phase. Stay tuned! ### 5/5 — Great *2022-04-06, version 1.0* My 4.5 year old is engaged with the content, thinks it’s fun and she’s learning math concepts along the way. It’s an amazing value and I’m excited to see how my daughter progresses. **Developer response:** We are thrilled to hear this! Thank you for the 5 star review. We encourage you to share any feedback about your App experience to beta@hookedonmath.com. ### 4/5 — Great concept but doesn’t beat abcmouse *2024-01-11* With abcmouse I can setup multiple accounts for my kids of all ages. This I cannot it’s not a family account it’s 1 for all. The material is good and we love getting the stuff in the mail but for each kid it’s not easy for me as the teacher. Also there should be a homeschool option. I homeschool and on other platforms I am able to get discounted or free options for all the kids. The materials they send are excellent and we loved the little backpack and getting things monthly but the payment doesn’t include enough for me as a teacher and mom for them to use it regularly. Maybe put out a free options as well. So we can continue to use it at a slower pace with limited access. Just not worth it for me price wise and multiple accounts it doesn’t fit my needs. **Developer response:** Hi there, Thank you for sharing your feedback here. We're delighted to hear you've enjoyed the Practice materials! We want to be sure you're aware that our Apps offer the flexibility to create up to 3 separate Learner profiles under a single subscription, allowing each child to work at their own level and pace. Please reach out to our team directly at http://www.hookedandcompany.com/contact. We're here to answer any questions, and we'll be happy to provide tips and resources for tailoring the program to suit your homeschool needs. ### 3/5 — No sound *2022-10-24* For some reason no sound plays when my child tries to do the lessons. So she can’t really use it at all. **Developer response:** We're so sorry to hear this. Please reach out to our Customer Care Team via email at contact@hookedandcompany.com, so we can assist with troubleshooting. We look forward to hearing from you. ### 2/5 — Can’t family share!! *2023-06-13* It is extremely difficult to get my 2 kids to use one device while teaching them. Basically impossible so I would have to buy the app 2 times to be able to use it for both my kids on separate tablets. You cannot family share the subscription which is a shame! We absolutely love it but won’t be buying again after our subscription is over because of this. Not sure how you’re supposed to use one device for multiple kids. Just doesn’t make any sense. Why not just put it on family share? **Developer response:** Hi there, We're so sorry for any confusion with this. Each App subscription supports up to 3 Learners on up to 3 devices at one time. Instead of Family Sharing, you may download the App on the other device and log in with the same credentials used on the original device. Please reach out to our Customer Care Team if this doesn't work or if you have any questions, we're here to help: http://www.hookedandcompany.com/contact ### 2/5 — No sound *2022-11-12* Been trying for weeks and there is no sound to this app. **Developer response:** Hi there, We are sorry you are experiencing sound issues with the App. It has come to our attention that Apple recently made a change to iOs that sets the audio button to automatically default to mute. This change impacted our most recent App release, and some users have suddenly had trouble hearing App audio. The good news is, there is a very simple fix. For iPhone users, please toggle the mute button on the side of your device to OFF, and your App audio functions should return. For iPad users, please slide down the menu in the upper right corner and set the bell icon to ON. As always, email us at contact@hookedandcompany.com if you need any further assistance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*