# Hoop - Video Chat — user reviews > 65 indexed App Store user reviews of Hoop by Hoop Tech s.r.o., rated 4.33/5 from 2,602 ratings. - Source: https://appshunter.io/ios/app/hoop-video-chat/id1565363261/reviews - App overview in markdown: https://appshunter.io/ios/app/hoop-video-chat/id1565363261.md - Rating breakdown: 5★ 1,927 · 4★ 207 · 3★ 120 · 2★ 83 · 1★ 265 ## What do users think of Hoop? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Quick setup - 🌍 Connects people globally - 💡 Unique video chat feature - 🤩 Fun and exciting app **Cons** - 🐛 Crashes and freezes - 🚫 Lack of active users - 💰 Forced to buy premium - 🔍 Fake profiles and videos - 🚧 Unreliable video/chat functionality **Commonly reported bugs** - Login screen freezes - Crashes on older devices - Inability to access core features - Payments not working properly **Most requested features** - Add more safety/moderation features - Improve search and matching algorithms - Introduce more customization options - Enhance video/audio quality ## Newest reviews (10 of 65) ### 1/5 — I need my refund *2023-01-20, version 1.3.1* I need my refund ### 1/5 — Let me try it out geez *2022-10-17, version 1.3.1* How can I revieww when I haven’t got or sent. A message yet ### 1/5 — Useless app *2022-05-29, version 1.2.4* Useless ### 1/5 — What a fraud *2022-05-13, version 1.2.4* I paid money and yet no matches. I NEED REFUND. ELSE I WILL FILE A CASE AGAINST YOU ### 1/5 — Doesn’t work *2022-03-18, version 1.2.4* Video chat don’t work ### 5/5 — Great app *2022-03-08* It’s easy to use and the account set up took less than 2 minutes. Design is great and something I would recommend to my friends! ### 5/5 — Easy to use *2022-03-08* Profile set up super simple, easy to make connections, I love that you can choose to talk to males or females. Love that it gives you a video of what not to do on the video calls. Great app!! ### 5/5 — Great app for meeting people from around the world! *2022-03-08* Meeting new people is easy and fun. Download this app if you’re interested in meeting new friends or a potential soul mate. Video chatting makes the suspicions of catfish disappear. ### 5/5 — Great Way to Meet People *2022-03-08, version 1.2.3* Easy to set up, easy to manager where everything is in the app and great video quality. There is nothing not to love and a great way to meet new people ### 5/5 — This app is on fire *2022-03-07, version 1.2.3* So awesome and easy to use. I have made so many great connections and people using thus app. Hands down my favorite. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2025-02-01, version 1.8.5* I want my money back ### 1/5 — Don’t get this app *2024-07-18, version 1.8.5* I just downloaded this app today July 18th 2024 in the matter of five minutes I came across 5 kids all under the age of 10 ### 1/5 — ITS A SCAM *2024-01-15, version 1.8.5* This is a horrible app, and it should be removed. You click the search and it just cycles and it never finds anybody. DO NOT DOWNLOAD THIS CRAP. Make sure you do not spend any real money on this. It’s a waste of time. I hope it’s removed from the App Store. I wish I could give it half a star ### 1/5 — Garbage *2023-10-04, version 1.8.2* Nothing but skips and you sit and load ### 1/5 — Forced to buy *2023-09-20, version 1.8.2* Forced to buy premium on a paywall then it continued to block the app I could even access anything the x was blocked I would like a refund 11:52 AM September 20, 2023 ### 1/5 — Trash and fake app *2023-07-09, version 1.8.0* This is a scam guys they put videos and then the video end don’t use this trash they are a scammers I want my 5$ back trash app ### 1/5 — Omg *2023-07-08, version 1.8.0* This app only shows video recored girls ### 1/5 — Bad *2023-06-16, version 1.8.0* Bad ### 1/5 — Bad application *2023-06-06, version 1.8.0* The application don’t work 1. There is not people 2. The chats don’t work 3. Lastly the video-call don’t work no one response ### 1/5 — Unusable *2023-04-04, version 1.6* Crashes everytime you go into it, it’s actually unsuccessful everytime lmaooo ## Most praised reviews (10 highest-rated) ### 5/5 — Hoop video chat *2025-04-19, version 2.0.0* It’s very fun ### 5/5 — Hey *2024-06-19, version 1.8.5* I’m new here ### 5/5 — Yess *2024-01-16, version 1.8.5* Love itt ### 5/5 — Best dating app *2024-01-05, version 1.8.5* It’s the best thing for me and my mom to play with strangers and talk with them on video chat I recommend it to anyone ### 5/5 — New App! *2023-08-30, version 1.8.2* This App is super easy to use! Great for young generations to meet friends virtually. Reminds me of chat roulette! Check it out to meet new people randomly and have a great conversation! ### 5/5 — Takes me back to high school *2023-08-30, version 1.8.2* Really reminds me random video chats we’d do back in high school~~ It’s always so fun to meet new people and this app is a great way to do that! ### 5/5 — Good App *2023-08-29, version 1.8.2* This is the start of a good app! Thank you! ### 5/5 — So easy to use *2023-08-29, version 1.8.2* The connections that are possible on this app are far above the rest. It’s super fun and easy to use. I will definitely be bragging about this and spreading the word. ### 5/5 — Great new platform! *2022-07-29* This is such a great app for meeting new people and making connections. Meeting people organically is hard as an adult, and some apps feel like a chore to set up and the people on the platform don’t always seem authentic. This was easy to set up and maneuver. I love the video chat feature that allows you to make direct connects with people quickly if you’d like. It makes making connections easy! This is a worthwhile download. Highly recommend! ### 5/5 — I Like THIS! *2022-07-27* The app is great, quick set up and I’m already seeing who’s out there! There’s no wondering who you’re talking to cause you can video chat right away! Check it out!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*