# Hootsuite - Social Media Tools — user reviews > 565 indexed App Store user reviews of Hootsuite by Hootsuite Inc., rated 4.70/5 from 34,295 ratings. - Source: https://appshunter.io/ios/app/hootsuite-social-media-tools/id341249709/reviews - App overview in markdown: https://appshunter.io/ios/app/hootsuite-social-media-tools/id341249709.md - Rating breakdown: 5★ 27,694 · 4★ 4,060 · 3★ 1,310 · 2★ 379 · 1★ 852 ## What do users think of Hootsuite? Overall sentiment: negative **Pros** - 👍 Very good - 🚀 Makes social media life so easy!! - 👍 Lifesaver - 👍 Wonderful - 👍 Great app to keep on top of social media - 👍 Love it - 👍 Essential free tool for charity - 👍 Incredible app for managing and scheduling social media posts **Cons** - 🐛 Don't give them your credit card information - 💰 Charged annual fee unknowingly - 💰 Expensive Help - 🔒 Unable to cancel subscription - 🐛 Crashes when editing a draft and scrambles the text - 🐛 Not worth using - 🐛 Every day a new problem - 🐛 App crashes - 🐛 Nightmare to use or delete - 🐛 Does not work - 🐛 Limited - 🐛 Useless - 🐛 Suddenly forced to upgrade for a ridiculous price - 🐛 More of a headache than useful - 🐛 Shocked - 🐛 Extremely expensive $49 for 3 accounts a month! Deleting. 🙁 - 🐛 Forced into writing a review by lock screen - 🐛 Was Great, Business Model Now Poor - 🐛 So many tech issues - 🐛 The crashes, freezes, IG tagging doesn't work, no photos carousel - 🐛 Customer Service is inadequate - 🐛 Crashed (does not open) - 🐛 Yikes - 🐛 Scam - 🐛 Nightmare to use or delete - 🐛 Terrible! Don't use!! - 🐛 Every day a new problem - 🐛 Crashes when editing a draft and scrambles the text - 🐛 Nightmare to use or delete **Commonly reported bugs** - Unable to sign in - Crashes when editing a draft - Scrambles text in drafts - Fails to post scheduled content - Disconnects social media accounts - Difficult to delete account - Charges for cancelled subscriptions **Most requested features** - Ability to post to TikTok - Ability to save drafts - Ability to post hashtags in comments on Instagram - Ability to post multiple images/videos to Instagram - Ability to choose location when posting - Ability to separate @mentions between platforms ## Newest reviews (20 of 565) ### 3/5 — Update the app so we can send content for approval without having to go into a desktop!!! *2026-08-04, version 11.6.2* Having to go to a computer to schedule content for approval by management is such a hassle when I’m on location filming. I don’t understand why that can’t be implemented into the app. It would be one dropdown option. Other than this one thing, I find the app pretty user friendly and and the UI is pleasant enough ### 2/5 — Great except for very flawed GPT *2026-05-29, version 11.3.0* Hootsuite is exceptional in its overall mission to collaborate and automate social media accounts for one user. There are many robust tools that make it valuable. However, it has a significant flaw in its AI function where the command itself says it's going to optimize your descriptions for each account, but returns only results for the first one. This is not a rare occurrence; it is a bug engineered into the code that happens over, and over, and over. The irony is the extra steps necessary to fix the problem negate much of the streamlining the platform is built for. ### 2/5 — Keeps freezing mid-post *2026-03-11, version 11.0.3* Great app but recently keeps freezing mid post and i can’t use it!! ### 1/5 — Locks up, then crashes - consistently *2026-02-28, version 11.0.2* Using it to publish social media posts for work… send one post and it’s fine. Try to compose another and Hootsuite locks up and then crashes. Happens 100% of the time. Latest version of the app, iPhone 17 Pro Max (fully updated). Restarting the phone Durant help. ### 1/5 — Horrible *2026-02-07, version 10.35.0* This Vancouver based company supports ICE NEVER USING IT AGAIN ### 1/5 — ICE Supporter *2026-02-03, version 10.35.0* This app supports ICE in its activities so bear that in mind whichever way you roll. ### 1/5 — Avoid this company! *2026-01-30, version 10.35.0* Hugely disappointed 👎 ### 1/5 — Shameful *2026-01-27, version 10.35.0* Ice supporters ### 1/5 — Terrible app *2026-01-26, version 10.35.0* Hasn’t been good since twitter was called twitter. Ethics of the company terrible too. ### 1/5 — Embarrassing Canadian Company *2026-01-26, version 10.35.0* I used to use this app and thank hod I got rid of it. SHAME ON YOU for sharing private data with the American Government to terrorize people. You are an embarrassment to the Canadian culture of peace, acceptance and kindness. So glad I got rid of your app and would NEVER consider using your ever again. ### 1/5 — The app🧊 *2026-01-26, version 10.35.0* At first it really worth it but then went all in to become big brother against American privacy. Don’t use them so disappointingly they are giving our information to the Gestapo ### 1/5 — ICE Gestapo contractor *2026-01-24, version 10.35.0* I’ve used this product in years past, but the globe & mail reported on 1/20 that they’re contracting with fascist ICE Gestapo, who murdered another person in Minneapolis this morning. Cannot in good conscience recommend having anything to do with such a company. ### 1/5 — They do surveillance for ICE *2026-01-22, version 10.35.0* When you hear about Americans being arrested for posting memes of the president, hoot suite is partially to blame. They have a contract with ICE and their role is to surveil social media to watch for criticism. Hoot Suite helps ICE undermine Americans' right to speak freely. ### 1/5 — DO NOT USE THIS APP FOR YOUR SAFETY! *2026-01-22, version 10.35.0* HOOTSUITE WORKS WITH ICE AND ARE SHARING YOUR PRIVATE DATA! Dear Hootsuite Facists, When all the fascists fall and are jailed and people can’t hide behind the orange taco anymore, do you think that “I did what I was told” or “we were offered a lot of money” is a valid defence in the international court of law? Nuremberg tells us differently. They will come for you too for supporting ICE, taking their money and selling out private data of your users. Btw, Canadians are disowning you. We don’t want you in our country anymore. People are dying in ICE custody! If you give data to ICE, you are an accomplice to a crime. Maybe go set up your base in the US, where privacy and rights don’t exist, maybe ICE will detain your staff too. You can celebrate it and remind your employees it was all worth the blood money. Also, you make it impossible to contact you. And you shut off all commenting on all social media platforms. Why’s that? Is it because we are calling you out and you can’t handle the heat? Yeah…that’s what I thought. Do not use this app, especially if you’re American! They will sell your private data to ICE. ### 1/5 — Worried about data security *2026-01-22, version 10.35.0* Hootsuite recently signed a contract with ICE. Yes, that ICE. I wouldn’t trust my data with anyone with such low moral standards. ### 1/5 — Working with ICE *2026-01-22, version 10.35.0* Look it up. They are working with ice to “build trust”. I won’t be using hootsuite again. Uninstall. ### 1/5 — WORKING WITH ICE *2026-01-22, version 10.35.0* disappointment to vancouver ### 1/5 — Hootsuite is an ICE supporter *2026-01-22, version 10.35.0* this company has a contract with ICE so probably not a good idea to share ANY data with them, especially as a canadian. ### 1/5 — Hootsuite works with ICE *2026-01-21, version 10.35.0* Can’t give this company a zero star review but if I could I would. Helping this organize demonize immigrants can’t be highlighted enough. Terrible company. ### 1/5 — Starting to freeze *2026-01-21, version 10.35.0* The app functions like a trojan horse. It suffers from corruption and has started to freeze more often now - the last time it froze this often was back in 2020. One would think that they fixed it since then but apparently not. It's a trait.or quality that one should not expect from a Canadian company. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t sign up with out paying *2026-07-14, version 11.6.0* Won’t let me signup without paying and there’s no other option to at least look around. So if your looking for a third party app for your social scheduling, look else were. It’s a shame they don’t offer at least a look around to see how everything works. They just list 3 specifics that you get with a subscription. With AI on the rise, whats stopping me from prompting AI to tell me the best times to post. I can find that out easy for free. Why are we paying for that in a subscription lol. I just think they are missing out on huge opportunity’s to pivot in the right direction. For that I deleted it. ### 1/5 — Revamp the app *2026-06-30, version 11.5.0* Make the app better by making it like the website. The app is very dated and not on par with similar social tools. ### 1/5 — app doesn’t work anymore *2026-04-12, version 11.2.1* cannot see anything in the inbox or reply to my own posts anymore ### 1/5 — Bug, New Update *2026-04-06, version 11.2.1* Theres a bug in the app where its not refreshing posts. Please fix it. ### 1/5 — Sign in is ridiculous *2026-04-01, version 11.2.0* Why is it that I can log in just fine on a browser but when using this app I get an invalid google authenticator code. I have never used the google authenticator. Just make this as simple as the web version. ### 1/5 — Price *2026-03-10, version 11.0.3* 145.00 a month…? That’s crazy. ### 1/5 — TERRIBLE *2026-03-06, version 11.0.3* Great website and service, absolutely awful app. Freezes up on every single use. Every. Single. Use. Almost impossible to use ita that bad. ### 1/5 — App Unusable Right Now *2026-03-05, version 11.0.3* The app freezes while trying to put a post together, rendering it completely useless at the moment. The app is the worst part of Hootsuite. ### 1/5 — POS App web based *2026-03-04, version 11.0.3* No free demo Registration is immediately asked for money 100+ dollars don’t bother just like their other product useless ### 1/5 — SCAMMM *2026-03-01, version 11.0.2* Won’t allow you to cancel during free trial until money is taken out your account. GET A NEW CARD TO AVOID YOURSELF FROM GETTING CHARGED ## Most praised reviews (10 highest-rated) ### 5/5 — $$$ *2024-09-18, version 10.4.1* Why is this so expensive , i think i used this and it was free once upon a time ### 5/5 — Very good *2024-08-06, version 10.1.0* I started using this as soon as I heard about it from my teacher, really good and easy to use. When I had an issue I contacted their support page and they responded to me so quickly. And my issue was resolved in 1 day. Very happy with overall service and how easy this app is to use. ### 5/5 — Pago? *2024-01-23* Lamentável que não possamos usar como sempre usamos. Agora tem q pagar. Da época em q podíamos usar algumas contas e o modo pro custava 5 dólares. Bons tempos. ### 5/5 — Muito bom *2021-10-12* Perfeito pra programar no linkedin ### 5/5 — A Big Help To A One-Person Business *2020-10-06, version 5.2.0* I run a Teespring store, and I do everything from designing to managing my three business social media accounts. This app saves me time and effort as my target market is halfway around the world. I don't have to get up at 1AM in the morning just to post on IG or Twitter. What's more, the free features are enough for me, so I don't have to spend money. Thank you for making this app available to everyone! ### 5/5 — Social Media *2020-07-25, version 5.0.2* Your social media makes easy ### 5/5 — Specially knobbled for recalcitrant iPhone 5c users *2020-02-17, version 3.22.2* February 2020 update requires minimum IOS 11. You _will_ upgrade, even if they have to force you. Resistance is futile. ### 5/5 — Making posting easier *2019-04-16* This has made posting much easier because I can do a whole bunch of posts in one go and send them out in a planned manner. Plus you can see all your social media in one place. Or upgraded yet as decided to only work across 3 platforms to start with. Very happy ### 5/5 — Nickel *2019-04-05* Super application super pratique manque juste un mode dark compatible avec les iPhone XS ### 5/5 — Fantastic *2019-04-01, version 3.26.1* Thank you Hootsuite.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*