# Hop Fastpass

> Virtual transit card for instant fare payment and automatic pass earning. (iPhone/iPad app by TRI-COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON.)

- Source: https://appshunter.io/ios/app/hop-fastpass/id1213574689 (this page in markdown: same URL + `.md`)
- Developer: [TRI-COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON](https://appshunter.io/developer/687943988)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.35/5 from 34 App Store ratings · 154 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 24 MB
- Languages: English
- Released: 2017-07-05
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hop-fastpass/id1213574689/reviews.md

## What is Hop Fastpass?

The Hop Fastpass app helps you manage your Hop transit farecards for use on TriMet, C-TRAN and Portland Streetcar. 

With the Hop app, you can:

Get a Virtual Hop Card 
• Add a virtual Hop card to your Wallet (Adult, Honored Citizen or Youth)*
• Convert a plastic Hop card into a virtual Hop card 
• Simply tap your phone on the green Hop reader every time you board a bus or train

Manage Your Hop Cards
• Register your plastic Hop cards for balance protection
• Load money on your card using a debit/credit card or Google Pay
• Set up Auto-Load to top up your card automatically when your balance gets low
• Check your balance, current fare and passes you’ve earned

* ADULT RIDERS: If you’re 18-64 and not using Honored Citizen or Youth fares, you don’t need a Hop card or the Hop app to ride. You can instantly pay the Adult fare by tapping your phone or contactless credit/debit card on the green Hop reader as you board (no Hop card or app needed). Even without a Hop card, you’ll earn Day and Month Passes as you ride.

Learn more at myhopcard.com

## Key features

- Add virtual Hop card to Wallet
- Instant fare payment with iPhone/Apple Watch
- Earn passes as you ride
- Supports Adult, Honored Citizens, and Youth fares
- Automatic fare calculation
- Manage multiple cards
- View transactions and balance

## What do users think of Hop Fastpass?

Overall sentiment: negative

**Pros**

- 🚀 Works great
- 💡 Convenient virtual card
- 👍 Simple and effective

**Cons**

- 🐛 Doesn't work consistently
- 🔒 Security/login issues
- 💰 Unnecessary fees
- 📵 Compatibility problems
- 🚫 Unreliable/doesn't work

**Commonly reported bugs**

- Login issues
- Card not showing up in app
- Payment processing problems

**Most requested features**

- Allow adding less than $5 to card
- Bring back monthly pass progress tracking
- Fix Apple Wallet integration

## Recent user reviews (10 of 154)

All indexed reviews: https://appshunter.io/ios/app/hop-fastpass/id1213574689/reviews.md

### 1/5 — NEED UPDATE!

*2026-07-24, version 3.2.0*

My hopfastpass not work app not und why since I keep used app for almost 10yrs till now SCREWED UP!!! Need REFIX! sighh….

### 1/5 — Very inconvenient

*2026-07-23, version 3.2.0*

I somehow get logged out of my account and am required to sign in each time. There’s no “remember me” option. There’s no “save password” option. Basically every time I open the app I have to change my password. Right now I’m trying to change my password and I’m getting an error. A new link to reset my password evidently won’t send. I wanted to refill my card in time but ended up having to pay with cash instead of use my work transit voucher card due to all the errors with the app preventing me from being able to sign in to my account. I noticed that a lot of these difficulties began with the new update. Be better!

### 1/5 — Signs me out at very inconvenient times

*2026-07-17, version 3.2.0*

Along with the terrible “upgrades” from the recent redesign, the app now constantly logs me out, which is insanely frustrating and inconvenient.

### 1/5 — Been broken for months

*2026-06-25, version 3.0.1*

Unable to log in or change password. I called customer service when this first started happening and then couldn’t figure it out. Went to reload today, still broken

### 1/5 — Impossible to plan trips on updated app

*2026-06-18, version 3.0.1*

I have written TriMet 3 times about this issue so have no choice but to leave this review. Ever since the update I have not been able to use the app or their site to plan trips. They took the plan a trip part out of the app, now it pops up in my browser. Fine, annoying but not a deal breaker BUT even though I have location services on my browser turned out (though I’d prefer not to), it cannot see my location and I can’t use the transit tracker. I used this feature every day to plan a trip and I’m beyond frustrated that they would release an app that essentially is worthless. And every time I email them they don’t care. Great job making transit more accessible.

### 1/5 — Update broke app

*2026-06-16, version 3.0.1*

Haven’t been able to use the app since the update. 
Can’t login via the app anymore. Says credentials are invalid. Same credentials work on the website and mobile browser.

### 1/5 — (Almost) unusable.

*2026-06-10, version 3.0.1*

With the new ui update came with abunch of bugs. I have to tap the button to pay multiple times because the button is so unresponsive, not only that no matter what I do it declines one of my cards which makes it frustrating and have to transfer funds to my other card. If you’re going to have an app for your public transport population atleast makes sure IT WORKS. I never should’ve updated it as the version before the weird new ui it always worked. Disappointing but not surprising from Trimet.

### 2/5 — Most Recent Update Makes It Worse

*2026-06-06, version 3.0.1*

The trip tools now force you into an outside browser and the UI looks bad. Come on yall. Keep it simple. 

Also the process of merging cards is ridiculous. You should just have one card in the app. I shouldn’t have the current card and then this ghost card that has $20 on it that I’m not allowed to use.

### 1/5 — Zero stars. Useless.

*2026-06-04, version 2.0.1738*

Great, now I can’t use it at all because I have an older phone. Congrats on being the reason for my first ever app review. This sucks

### 1/5 — Upgrade is terrible

*2026-05-28, version 3.0.1*

The new update is horrible and inconvenient. I’m not unable to save stops on the app like I was able to before I updated the app. I used to be able to easily track all the busses and had all the stops saved and I accidentally updated the app and it deleted all that.. now everytime I try to track a bus it just switches me over to browser with is useless. What’s the point of owning the app now? Please switch app back to old format please!!

## Frequently asked questions about Hop Fastpass

### What does the Hop Fastpass app do?

The Hop Fastpass app allows you to add a virtual Hop transit card to your Apple Wallet. This enables instant fare payment using your iPhone or Apple Watch by simply tapping on the reader when boarding. It also automatically calculates your fare and helps you earn day and month passes as you ride, ensuring you never pay more than the pass price.

### How do I pay my fare with Hop Fastpass?

To pay your fare, simply tap your iPhone or Apple Watch on the green Hop reader when you board a bus or train. The fare will be paid instantly from your virtual Hop card in your Wallet app. You do not need to open the app or choose a pass; the system handles it automatically.

### Is there a cost to use the virtual Hop card?

A new virtual Hop card costs $3, which is the same as a new plastic card. There is no charge to convert an existing plastic Hop card into a virtual card. The app itself is free to download and use.

### What devices is the virtual Hop card available on?

The virtual Hop card is available for iPhone and Apple Watch. While you can download the Hop app on an iPad to manage your cards, the virtual card functionality for payment is limited to iPhone and Apple Watch.

### How do I save money with Hop Fastpass?

You save money by earning passes as you ride. Instead of buying passes upfront, Hop automatically tracks your fares. You will never pay more than the cost of a day pass in a single day or a month pass within a calendar month. This ensures you always get the best value.

## Version history (last 5 releases)

### 3.2.0 — 2026-07-15

Transfer balance from one Hop card to another. 
Access trip planning and arrival times with links to TriMet, C-TRAN and Portland Streetcar trip tools. 
If you find this app useful, please consider leaving a review or rating!

### 3.0.1 — 2026-04-15

New design, with improved accessibility and security for managing fare payments.

### 2.0.1738 — 2023-12-19

Bug fixes and performance improvements.

### 2.0.1627 — 2020-01-14

Bug fixes and performance improvements.

### 2.0.1589 — 2019-05-21

Added the ability to use a virtual Hop card in Apple Pay and various bug fixes and performance improvements.

## Apps similar to Hop Fastpass

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Portland Near Me Now](https://appshunter.io/ios/app/portland-near-me-now/id1661418385) | 4.8 (29) | Free | Travel |
| [Transit GO Ticket](https://appshunter.io/ios/app/transit-go-ticket/id1131345078) | 4.5 (19,141) | Free | Travel |
| [myORCA](https://appshunter.io/ios/app/myorca/id1606459618) | 2.5 (354) | Free | Travel |
| [BIKETOWNpdx](https://appshunter.io/ios/app/biketownpdx/id1132076989) | 4.5 (1,766) | Free | Travel |
| [PDX Bus, MAX, Streetcar & WES](https://appshunter.io/ios/app/pdx-bus-max-streetcar-and-wes/id289814055) | 4.0 (303) | Free | Travel |
| [Pronto - San Diego](https://appshunter.io/ios/app/pronto-san-diego/id1577230742) | 4.7 (29,540) | Free | Travel |

## More apps by TRI-COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON

- [TriMet Orange Line Tour](https://appshunter.io/ios/app/trimet-orange-line-tour/id1515043769)

All apps by TRI-COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON: https://appshunter.io/developer/687943988

## Related topics

[hop fastpass](https://appshunter.io/ios/topics/hop-fastpass) · [transit cards like hop fastpass](https://appshunter.io/ios/topics/transit-cards-like-hop-fastpass) · [hop](https://appshunter.io/ios/topics/hop) · [portland streetcar](https://appshunter.io/ios/topics/portland-streetcar) · [trimet portland](https://appshunter.io/ios/topics/trimet-portland) · [portland trimet transit](https://appshunter.io/ios/topics/portland-trimet-transit) · [state fare](https://appshunter.io/ios/topics/state-fare) · [pdx bus](https://appshunter.io/ios/topics/pdx-bus)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*