# Hope Mobile — user reviews > 29 indexed App Store user reviews of Hope Mobile by Hope Federal Credit Union, rated 4.78/5 from 1,046 ratings. - Source: https://appshunter.io/ios/app/hope-mobile/id584471209/reviews - App overview in markdown: https://appshunter.io/ios/app/hope-mobile/id584471209.md - Rating breakdown: 5★ 925 · 4★ 61 · 3★ 30 · 2★ 7 · 1★ 21 ## What do users think of Hope Mobile? Overall sentiment: positive **Pros** - 🚀 Fast and easy to use - 👍 Convenient for scheduling payments - 👍 Friendly and personalized service - 🔒 Secure banking experience - 💰 Great interest rates and rewards **Cons** - 🐛 Slow alert notifications - 🔑 Frequent password re-entry required - 🔌 App crashes and performance issues **Commonly reported bugs** - Unable to log in after app updates - Incompatible with older devices **Most requested features** - Show account and routing numbers - Improve app loading and login speed - Add real-time spending alerts ## Newest reviews (9 of 29) ### 4/5 — Alerts slow *2022-04-16, version 9.4.0* I can’t give this great app 5 stars because the alerts trickle in so slowly that is confusing and alarming alerts coming as text hours a day even days later. I have to log in and scroll checking every alert. That misses the point of the alert. If my card where being used I wouldn’t be alert for hours or even days. Please work on that also Im unable to see account and routing numbers so I am forced to memorize or find paperwork to set up direct deposits I expect more from such a great bank ### 5/5 — Great App/Easy to Use *2019-11-08, version 8.0.1* Makes banking easy. All transactions are immediately posted. Excellent experience every time. ### 5/5 — New Update is TRASH *2019-02-26, version 8.0.0* System was changed to have Touch ID but now with my username and password it will not let me log in but on my husband phone (whom still has old version) he logs in with no issues are problems. ### 3/5 — Needs an update *2018-11-14, version 6.0.1* This app needs an update to show pending charges, other than that the app does everything I need ### 5/5 — Works as needed *2018-01-08, version 6.0.1* Works as needed on my iPhone X...I wish the Apple Watch app had more usefulness like real time spending alerts and looked more up to date...but all and all...It’s something ### 2/5 — Newer Technology *2014-03-31, version 3.0* This application is so out of date. This needs to be updated immediately because it's causing slowness, lagging, and it does not update the balance for real time. The only reason I gave a two rating is because at least this bank put out an app although the usefulness is lacking. ### 1/5 — Improvements *2013-04-26, version 2.2* I have a Kasasa checking and savings that I can not view through this mobile app. Can this be improved? ### 5/5 — Nice mobile app *2013-01-16, version 2.2* I like the new changes, very good app! ### 5/5 — Thanks *2012-12-20, version 2.2* Wonderful in so my ways. Better by far and the old app looks like junk. ## Most critical reviews (10 lowest-rated) ### 1/5 — App needs updating *2022-02-27, version 9.4.0* Every time I login to the app it makes me renter my password even though I have them saved. ### 1/5 — App *2021-06-10, version 8.0.1* This app is horrible I have re download so much. It want open when I need it too ### 1/5 — No! *2019-07-21, version 8.0.1* Since I updated it will not let me log in!! So disappointed. ### 1/5 — I can’t pay my mortgage *2018-09-15, version 6.0.1* When I’m trying to pay my mortgage through the app it simply blinks off and take me back to my home screen on my phone. I personally don’t think the app has connected my mortgage information to the app or that it’s functioning properly to take payments. I think it could use a few updates for sure. ### 1/5 — After New Update *2016-11-03, version 6.0.1* Phone is not compatible with new devices. iPhone 6+ and newer. ### 1/5 — Ugh *2016-09-05, version 6.0.0* Fix the app please. ### 1/5 — After new update 🙁 *2016-07-14, version 6.0.0* Unable to log into my account after the update please fix this bug!! ### 1/5 — Can't login *2016-07-12, version 6.0.0* Unable to login since new update ### 1/5 — Nope *2015-06-14, version 4.0* Unsupported at this time... ### 1/5 — Doesn't work *2015-06-14, version 4.0* Not supported? ## Most praised reviews (10 highest-rated) ### 5/5 — True to It’s Name *2023-09-08* Hope CU is exactly that; Hope! Thank you for your consistent service to our community! #Grateful4HopeCU ### 5/5 — Busy Body Mom/Student *2022-09-11, version 9.4.0* This app is very convenient and gives you the option to schedule payments for particular monthly bills ### 5/5 — The Best Bank *2022-04-09, version 9.4.0* I love this bank the bankers treat you with respect and they know you by your name, it makes you feel like family and not a number ### 5/5 — Fix this app *2022-03-09, version 9.4.0* This app has a lot of problems I don’t know where to begin. I hope the developers of this app will fix it. Well first of all it takes to long for the app to upload when trying to use it and then once you sign in for quick sign in you have to put your password in again ### 5/5 — T70ella *2021-10-15, version 8.0.1* The mobile app is fast and easy to use. I love it! ### 5/5 — Transfer *2021-09-02, version 8.0.1* I love the transfer process. It’s very simple. The application actually show you the accounts that can be selected without navigating back and forth. ### 5/5 — App does not work well *2021-08-13, version 8.0.1* App does not work well, ### 5/5 — I trust *2021-07-07, version 8.0.1* I trust hope credit Union because they keep my money safe! They don’t let no one in my bank account without calling me to see if that was me! I never had a bank like this before! I will always keep y’all as my bank! Thank you for a great caring service! Have a blessed day ### 5/5 — Absolutely love and trust them *2021-05-28, version 8.0.1* I love Hope, especially, when the lobby was available. I really enjoyed my interactions with the people here. Great atmosphere and I really appreciated seeing the friendly beautiful black faces in there. Also great interest rate on personal loan I had never had one before thanks to Janet the process was smooth and I received the money instantly. Not to mention my credit has went up over 100 points since this time last year. The best of them all is the very great interest rates with the rewards checking and savings account! Big shout out to Debbie and Robin love them! ### 5/5 — Logging in *2021-02-04, version 8.0.1* I can never log on to my account. It has taken that option off. It just takes me to a screen that says register and I have already registered. I have to use my laptop. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*