# Hope Virtual — user reviews

> 6 indexed App Store user reviews of Hope Virtual by CITY OF HOPE NATIONAL MEDICAL CENTER, rated 4.92/5 from 413 ratings.

- Source: https://appshunter.io/ios/app/hope-virtual/id1463687403/reviews
- App overview in markdown: https://appshunter.io/ios/app/hope-virtual/id1463687403.md
- Rating breakdown: 5★ 388 · 4★ 19 · 3★ 4 · 2★ 0 · 1★ 2

## Most critical reviews (6 lowest-rated)

### 3/5 — Audio issue

*2021-01-08, version 12.0.1603*

So far I have used the app twice. The first visit went smoothly but the second one audio didn’t work and the doctor had to call me on the phone instead.

### 5/5 — COH Top Notch

*2021-02-02, version 12.0.1603*

Very knowledgeable, caring and compassionate. All my experiences have been excellent with COH. Procedures, options, etc are explained very through.

### 5/5 — Dr. Kurt Melstrom

*2021-01-26, version 12.0.1603*

ABSOLUTELY FANTASTIC DOCTOR

### 5/5 — Hope becomes virtual

*2020-12-29, version 12.0.1603*

Worked the kinks out and now am able to meet Helen on the virtual meeting. Thanks to Helen’s patience & my daughter Janis’s help in setting me up with new password & her patience in working with Mr. Brain Fog.

### 5/5 — Great care

*2020-12-09, version 12.0.1603*

Received excellent medical care with Dr. Pearson and entire staff at City of Hope Urology Group.   Thank you, GM

### 5/5 — Wonderful and smoothly operated!

*2020-06-02, version 12.0.627*

My first time using this app and it was very easy to navigate through and I enjoyed the tele video with my doctor. Very informative and helpful I look forward to using this app again!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*