# Hopem Locataire — user reviews

> 55 indexed App Store user reviews of Hopem Locataire by 10859656 CANADA INC.

- Source: https://appshunter.io/ios/app/hopem-locataire/id1383397943/reviews
- App overview in markdown: https://appshunter.io/ios/app/hopem-locataire/id1383397943.md

## Newest reviews (13 of 55)

### 2/5 — It wont let me sign up

*2022-02-02, version 4.1.2*

It keeps telling me there is an error on your side of the app. I don’t understand and i need to sign up in order to use the condo services . Help me

### 2/5 — Interface

*2021-12-28, version 4.1.2*

Depuis le changement de l’interface, je trouve difficile de retrouver les informations que je cherche. Dans l’ancien interface tout était facile à retrouver et était plus esthétique. Maintenant, j’ai l’impression que tout est pêle-mêle.

### 1/5 — Svp faites une mise à jour

*2021-12-10, version 4.1.2*

Elle ne fonctionne plus correctement, on ne reçoit plus les notifications sur IPhone, faudrait mettre à jour manuellement à chaque fois qu’on ouvre l’application, c’est décevant. Une mise à jour requise svp

### 1/5 — Booking amenities does not work

*2021-09-07, version 4.0.0*

Since last update above 3 weeks ago, amenities cannot be booked, how is this possible that you have an issue for 3 weeks and do not fix it or at least upload the last version in the App Store?!

### 1/5 — Could not book Amenities

*2021-09-04, version 4.0.0*

So weird the new version could not book Amenities, something wrong with the app!

### 1/5 — Fix the notifications please!

*2021-09-02, version 4.0.0*

They never clear, and notification options for the app are missing in the iPhone settings!

### 1/5 — Not a good app

*2021-09-02, version 4.0.0*

Keeps on crashing, lots of bugs. My Account is now unavailable for some reason. Avoid this app

### 1/5 — Problems with notifications

*2021-09-02, version 4.0.0*

I have been using this app for some time and it fails to update messages from my building manager and same problem as another person the notifications always has a red 1 but when I look there is no notification. Seems like the app is glitchy and needs an update as there are several technical problems with the app.

### 1/5 — Useless

*2021-08-23, version 4.0.0*

I updated the app 5 days ago and now it is not even working. The screen goes completely blank after entering my email address to start with.

### 1/5 — Buggy

*2021-06-30, version 3.6.2*

Slow, logs me out at random times. I wish I wasn’t forced to use this app by the building management.

### 1/5 — Very Buggy

*2021-06-30, version 3.6.2*

Moved me to a different building randomly and gave me the personal information of the tenants of that building. 

Very unprofessional.

### 1/5 — Not a working app

*2021-06-13, version 3.6.2*

Update- that’s the generic reply message I received 6 months after my original review. Didn’t solve the problem just generic message.

""Hi, sorry to hear you’ve been experiencing some issues with our app. We've been working tirelessly on our App since you wrote this comment. We invite you to look at the new features we added! Let us know what you think of the new version at

Do you want to update your review?

Developer who is maintaining this app says they had to push a big update. I can’t believe we pay for this service. Every week there is an update because They release or update features without testing them. Every time there is an update we have to re login and input information. The main features barely work, I would not recommend this app at all.

### 1/5 — Worst app

*2021-04-24, version 3.6.2*

Amateurs did this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pas de notifications ni de support

*2025-04-16, version 8.1.22*

Ma compagnie de location a récemment changé pour cette application pour les communications. 

J'en suis très déçue. Je ne reçois aucune notification lorsqu'il y a une publication ou une annonce (mes notifications sont bien activées). Je ne sais pas qui contacter pour ce problème avec l'application.

Au départ, je n'étais pas capable de vérifier mon compte. Après avoir essayé de contacter le support de l'application, ces derniers m'ont demandé mon nom et ne me sont jamais revenu avec la solution.

### 1/5 — Badges the icon with notifications when everything is read

*2022-06-10, version 5.0.2*

Frustrating to see the icon get badges and having no way of clearing it.

### 1/5 — Nul

*2022-05-22, version 5.0.2*

Update: 2 ans plus tard, toujours la même chose! 2,8 étoiles ? C’est 56% ! Votre application est nulle. Je ne comprends pas pourquoi mon propriétaire continue de l’utiliser. RIEN ne marche. Je continue d’avoir une alerte disant que j’ai un message. Je n’en ai pas ! Quand j’entre sur l’application, on me signale 4 messages non lus. Ils le sont ! Votre dernière mise à jour ? Un icône pour voir des pubs de produits pharmaceutiques. Vous vous moquez de qui ?????

### 1/5 — Errors

*2022-03-05, version 4.1.2*

Hi,
I don’t think there’s been a week where I didn’t either have to reset password or reinstall the app to make it work, lost complete access it’s been 2 weeks now as the app no longer sends password reset instructions on my one and only registered phone number/email address. The bugs on this app are horrible, I know you’re trying to do your best but if I’m being completely honest, very poor experience since i have been using overall.

### 1/5 — Not able to use

*2022-02-18, version 4.1.2*

I’m not able to use it. I put the code that was sent to my email. But none of the code worked…I tried 5 times with 5 codes.

### 1/5 — Terrible

*2022-01-29, version 4.1.2*

This is probably the worst app I have ever seen. The amount of bugs is insane. I feel like with every new update it gets worse. 
Change your dev team and hire some QAs to validate your app before releasing it to customers.

### 1/5 — Blank screen

*2022-01-17, version 4.1.2*

The app doesn’t load at all. I just get a blank white screen when opening the app. I’ve uninstalled and reinstalled the app, same problem. Restarted my phone too. -iPhone Xs

### 1/5 — will not accept

*2022-01-14, version 4.1.2*

I am trying to confirm for today's and tomorrow's date and time but when I click "confirm" nothing happens....

### 1/5 — Can’t load any PDF doc anymore!

*2022-01-01, version 4.1.2*

Since the app changed to the new interface, all those linked pdfs don’t work anymore. Can’t open any of those pdfs.

And the new Interface is confusing and not efficient!!

### 1/5 — Useless

*2021-12-27, version 4.1.2*

The app shows a blank screen after entering email or phone. Unusable. Delete and reinstall does not help.

## Most praised reviews (10 highest-rated)

### 5/5 — Wooow

*2022-05-18, version 5.0.2*

Cette application est fantastique pour communiquer avec le propriétaire de mon appartement.

### 5/5 — Love the app

*2021-08-03, version 3.6.2*

Love the app

### 5/5 — Very Helpful

*2021-07-09, version 3.6.2*

This company was very helpful in answering my question about using this app. Their response was quick and clear. I highly recommend their product to others.

### 5/5 — So bad

*2021-02-17, version 3.5.0*

Never able to get in the app, always need to download a new one .. cannot start new conversation without erasing previous ones... even trying to send a review is terrible

### 4/5 — Could be better

*2021-06-16, version 3.6.2*

App was greatly improved recently, nice to see things moving in the right direction. The most annoying thing is when I receive a push notification for a communication by the management company, it still happens that I’m not able to see the message in the list (have to wait for the e-mail). A good feature would also be to add a « ticket » like feature: a single communication thread with the management team is confusing.

### 4/5 — Problème fichiers pdf

*2020-11-17, version 3.3.4*

Bonjour l’application Walter est très facile d’utilisation.

Par contre, depuis hier, il m’est impossible d’ouvrir des fichiers PDF, stockés par mon Gestionnaire, à partir de mon cellulaire, ce que je pouvais faire avant.

J’ai vérifié auprès de mon gestionnaire et pour lui tout fonctionne correctement.

Que puis-je faire pour régler ce problème?

merci

### 3/5 — Having problem with iPhone 8

*2022-04-04, version 4.1.2*

Am I the only one having display issues with iPhone 8, I can’t click on the screen options, it don’t display correctly in the bottom and top?

### 3/5 — Notifications never clear

*2021-08-20, version 4.0.0*

Since the latest update the notifications never go away. I get a red 1 when I get a package for pickup and a 2 when it’s marked as delivered. No matter what I  do it’s staying as 2 in red

### 3/5 — Walter

*2021-04-21, version 3.6.0*

Je ne suis pas capable d’avoir accès à Walter résidents, je peux l’ouvrir mais ressort tout de suite et je ne suis pas capable de le mettre à jour.

### 3/5 — Incapable d’ouvrir les pièces jointe du gestionnaire

*2020-11-20, version 3.3.4*

Je suis incapable d’ouvrir les pièces jointes du Gestionnaire...

Comment faire pour pouvoir y avoir accès?

Merci

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
