# Hopewell FCU Mobile Banking — user reviews > 19 indexed App Store user reviews of Hopewell FCU Mobile Banking by Hopewell Federal Credit Union, rated 4.78/5 from 814 ratings. - Source: https://appshunter.io/ios/app/hopewell-fcu-mobile-banking/id439637900/reviews - App overview in markdown: https://appshunter.io/ios/app/hopewell-fcu-mobile-banking/id439637900.md - Rating breakdown: 5★ 694 · 4★ 82 · 3★ 22 · 2★ 5 · 1★ 10 ## What do users think of Hopewell FCU Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly and intuitive interface - 🚀 Fast and efficient performance - 🔒 Secure biometric login options (Touch ID, Face ID) - 💰 Easy account balance checking and fund transfers - 😊 Excellent customer service and support - 📱 Works seamlessly across multiple devices - ⚡ Reliable app with minimal crashes **Cons** - 🐛 Bill Pay feature has compatibility issues - 🐛 Password auto-fill not functioning - 🐛 Redundant popup confirmations in graphs - 🐛 Login request limit errors - 😞 Limited accessibility on non-iPhone devices - 😞 App listed under 'Netteller' instead of 'Hopewell FCU' **Commonly reported bugs** - Bill Pay inaccessible on iPad and iMac browsers - Password auto-fill not working despite Face ID enabled - Redundant popup dialogs when selecting graph options - Request limit reached error preventing login - App name confusion (Netteller vs Hopewell FCU) **Most requested features** - Mobile check deposit via photo - Online check writing capability - Automatic bill payment setup - Online check cashing - Apple Pay integration - Historical balance graph viewing ## Newest reviews (4 of 19) ### 5/5 — Love this app and love my bank! *2015-11-29* I can do anything I need to from this app! Saves me time and I love how this bank is! They are the friendliest people! Feel like family when you go in ### 5/5 — Hope we'll On-Line App *2015-11-07* Very easy to use app, user friendly and gets you the info you need quit easily. I use this app several times a week and it never crashes. It would be nice to write and send a check straight from the app or better yet take check deposits with a simple pic of the check. This would be very helpful and save me many trips to "Shared" credit unions around the state. ### 5/5 — Great updates and user friendly!! *2015-10-30* This app is great!! It's easy to use, very user friendly and the features from the latest upgrade are awesome!! ### 5/5 — New update is much improved *2015-08-18* Love the new update to the app. Now we just need to get Apple pay for Hopewell fcu. ## Most critical reviews (10 lowest-rated) ### 1/5 — Perfect until now *2020-04-13* App always worked perfectly until today. Now it won’t even let me log in and is saying “request limit reached” I don’t know what that means. My husband had no problem logging in. ### 2/5 — Annoying *2020-10-01* It is very annoying that every other app on the iPhone saves my password, but this app. To make matters worse I can’t remember that the stupid app is listed under netteller rather than hopewell FCU. The app asked if I wanted to use face-id. Well, of course I do to make it even more secure. Does my password auto fill the blank... NOPE! Another annoying issue is once I finally get into the app I want view a historical graph of my balance. I choose the number of months or days and I get a popup asking which am i selecting. I chose 6mo dangit. Also, when in the graphs I tap at the top to change to expense graph and yet I get another popup asking if I want expense or balance. Say what... I just tapped expense didn’t I. ### 2/5 — Hi *2019-12-03* Check cashing online would be helpful a way to set up bills to go automatic each month to. ### 3/5 — Bill Pay *2020-12-09* It is very hard to get in bill pay and now I can only use my phone which is an iPhone. I don't like to use my phone because I can't see the screen very well. I have an iMac and an iPad and neither one will allow me to use Bill Pay I've called Bill Pay and tried to work through issues but they don't seem to think there is a problem. I will try again when I can have the time but Hopewell needs to also address this issue. Maybe I should change credit unions as this really is an inconvenience for me. Anita Bare ### 4/5 — Only missing one thing *2017-10-12* I wish we had the option to take pictures of our checks and deposit that way ### 5/5 — You all rock. *2021-02-12* Very happy with you folks all around ### 5/5 — Awesome service and top notch people. *2019-09-12* A awesome place to bank! In My Town... ### 5/5 — Excellent service, easy options *2019-06-04* We just switched banks not long ago and have found Hopewell to be very customer service oriented, they listen and answer questions, they treat us like friends. They have patiently explained options for various things we can do as far as investments, loans, savings accounts for children, etc. We can count on them to think about our needs first! ### 5/5 — Photo deposits *2019-05-03* I love the app but I wish there was a way to make deposits. ### 5/5 — Clean & Efficient *2018-11-15* Simplistic layout. This app worked flawlessly on my Droid and is just as efficient on my iPhone. I’ve never had it glitch, and functions are easily accessible. Love the ease of transferring money from one account to another! ## Most praised reviews (5 highest-rated) ### 5/5 — Love the Touch ID log in *2018-08-24* I love this app and love it even more with my iPhone 6s ### 5/5 — Great on my iPad *2017-12-04* I can quickly check balances as well as transfer funds. So much better than going to site via browser! ### 5/5 — Awesome update *2017-08-21* Very convenient app and the newest update is great. Easy to control or keep track of your accounts. I really like the fingerprint security sign on too. ### 5/5 — Excellent *2017-06-23* Great for keeping track of my bank account without the stress ### 5/5 — Great app *2017-03-19* I love having access to my bank info at a touch!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*