# HopOn Rav-Pass הופאון רב-פס — user reviews > 83 indexed App Store user reviews of HopOn Rav by HopOn Mobility LTD, rated 4.60/5 from 586 ratings. - Source: https://appshunter.io/ios/app/hopon-rav-pass/id807807458/reviews - App overview in markdown: https://appshunter.io/ios/app/hopon-rav-pass/id807807458.md - Rating breakdown: 5★ 496 · 4★ 28 · 3★ 7 · 2★ 3 · 1★ 52 ## What do users think of HopOn Rav? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient - 👍 User-friendly - 💡 Innovative payment features - 🔒 Secure transactions - 👍 Simple and straightforward **Cons** - 🐛 Bugs and glitches - 💸 Ads and intrusive monetization - 🤔 Inconsistent and unreliable - 🤷‍♀️ Issues with payment methods **Commonly reported bugs** - App crashes and freezes - Issues with SMS verification and account setup - Problems with scanning QR codes and barcodes **Most requested features** - Option to pay with Apple Pay or NFC - Better live updates and route information - Improved customer support ## Newest reviews (12 of 83) ### 4/5 — Nice and fast app, small UI problem *2025-12-17* When I finish a train ride, the X mark, I need to press to close the window is tiny and in the corner, even though it’s the natural thing for me to do after swiping out of the train station. You should really make it bigger and prominent and not something small in the corner like the click, you need to close an ad! ### 4/5 — Simple *2025-04-21, version 2.7.4* Please continue to improve. ### 2/5 — Almost as bad as movit *2025-03-18* Ads ads ads. They appear always at the wrong time when I’m trying to scan. I use the app everyday and still get bombarded. Why not just charge for the app and get rid of the stupid ads? Ready to go back to physical card because of it. **Developer response:** Hi, You will experience less to no ads if you regularly use it to pay with QR code scanning 💙 ### 2/5 — All is awesome but adds ruin it *2025-03-14* The full screen adds ruin the entire app. I’d gladly pay whatever to get rid of them. Please please please **Developer response:** Hi, You will experience less to no ads if you regularly use it to pay with QR code scanning 💙 ### 4/5 — Be careful of the QR stickers on buses’ windows and exterior. *2025-01-09* They often don’t match your trip. Be prepared to edit your route and/or your direction. ### 5/5 — Best app for public transport *2024-09-19* This app has really improved in the past few years! Now it’s great, very simple and understandable design language, and it is a single purpose app (as it should be!). Unlike Moovit which requires 5mins of app/ad navigation every time you board a bus, HopOn just loads directly onto the QR scanner - right where you need it ! Well done guys you really have improved! (For the future - can we work on paying with Apple Transit instead of QR?!) **Developer response:** Thanks for your feedback, we have released an app update to solve all of this. please email us if it doesn't work out for you support@ravpass.co.il ### 5/5 — Great UI *2024-09-17* Very clean looking app, very helpful getting around, very accurate bus information, I tell all my friends about it, really have a positive experience all together. ### 5/5 — רועי *2024-09-17, version 1.97* מהיר יעיל וקל ### 5/5 — Excellent app, very easy to use *2024-09-16* Excellent app very easy to use ### 5/5 — Perfect *2024-07-14* This is an amazing app!! I don’t know what I would do without it Thank you! ### 5/5 — Works well *2023-12-21* Works well ### 5/5 — If you’re getting annoyed with the moovit ads get this app *2023-08-27* I was getting so frustrated with ads all lover the moovit app now and then my friend told me about hopon and wow! It’s the same app with the same functions and NO ADS! It’s just missing a couple feature like taxi price integration and better live updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — The app now has ads 😪 *2026-04-22* Bet we’ll see a subscription to remove the ads soon **Developer response:** Hi 🙂 Passengers who use the app for validation via QR code scanning are exposed to fewer advertisements during route planning and throughout their journey. 🩵 ### 1/5 — взяли и заблокировали вход в аккаунт якобы за неоплаченные поездки которые я не делал,бред *2025-09-24* взяли и заблокировали вход в аккаунт якобы за неоплаченные поездки которые я не делал,бред ### 1/5 — Does not delete *2025-07-15, version 2.7.7* I downloaded the app and it didn’t work so after I tried to delete it it didn’t work 😡😡😡😡😡🤬 ### 1/5 — Ads ads ads *2025-06-26* 3 ads just today. They say that adds decrease as usage of the app increases but it’s not true. Just give me an option to remove adds for a fee! I can’t stand adds. Moving to another platform **Developer response:** Hi, You will experience less to no ads if you regularly use it to pay with QR code scanning 💙 ### 1/5 — Where is your support??????? *2024-10-13* I am trying to use my overseas mobile number, which seems possible by choosing the country of origin, yet I did not get the SMS promised ### 1/5 — Garbage app in northern Israel *2024-08-04* GPS disruptions have been going on for 10 months in northern Israel, and the app still refuses to recognize the barcodes at the entrance of train stations, funicular stations, and gondola stations in Haifa. The entrance gates of these stations have scannable barcodes, but the app won’t accept them without geo-location. What garbage service. The app saves absolutely nothing, because the app is utterly unusable. Well-deserved 1-star rating. ### 1/5 — Stick to Moovit or a Rav Kav!!! *2024-07-30, version 1.96* One of the worst apps i’ve ever used, steal your money and are terrible with customer service, SCAM!!!!! ### 1/5 — Won’t verify-assistance needed asap! *2023-11-25, version 1.80* Help needed! I have a U.S. phone number. Like others I see with reviews here, it just keeps asking me to verify my phone number and internet connection but isn’t sending me whatever code or signal it needs to connect the app. I’ve deleted & re-downloaded the app and restarted the phone with no change. Anyone with any suggestions to make it work? I’m volunteering in Israel for the next 2 mo and don’t speak Hebrew. I’ve been told this app is a “must have” for me to be helpful. Thanks in advance! ### 1/5 — לא ניתן להירשם עם סים זר *2023-06-08, version 1.75* תמיכה טכנית לא באמת עוזרת. ### 1/5 — App not working *2023-03-07, version 1.71* I was not able to get past first step of SMS Verification I never received the confirmation SMS ## Most praised reviews (10 highest-rated) ### 5/5 — Easy and simple *2026-07-14* Works great ### 5/5 — Wonderful *2025-11-19, version 2.8.3* Works great! ### 5/5 — A Moovit refugee *2025-07-22* Thanks for providing an alternative. Happy to pay for tickets via your app and give you business without the screaming nonsense of ads interrupting my every tap like in Moovit. ### 5/5 — Excellent App!! *2025-05-18, version 2.7.6* Very useful for paying and for planning trips on public transportation in Israel. Flawless execution. ### 5/5 — Simple and user friendly *2025-03-12* Simple, user friendly, and efficient app. Best part is that it doesn’t bombard you with ads (for now) like the move-it app. Please don’t become an ad frenzy app like the rest ### 5/5 — אפליקציה מעולה! שינה את כל חווית הנסיעה בתחבורה הציבורית *2025-03-12* בתור מי שהחלה לאחרונה להתנייד שוב באוטובוסים אחרי שנים שלא, לקח לי שנייה וחצי להתאפס על האפליקציה והשימוש בה וזה ממש משנה חיים ונוח בטירוף. עובד יפה ואין תקלות עד כה. אחלה דבר. ### 5/5 — Amazing app *2024-12-17* Without ads, simple to use ### 5/5 — Very good app *2024-12-04* Much better than Moovit. Ads aren’t intrusive. Better ui. And more accurate ### 5/5 — Great navigation tool for passengers of public transportation *2024-10-23* I am pleasantly surprised by this app. My only complaint is with the Tel Aviv bus drivers that sometimes do not stop for passengers waiting at the stations. One has to flag them down or they just whoosh through the station. Lovely way to pay for bus and train rides. Thank you! ### 5/5 — My experience with Hop On *2024-09-23* I like it because it’s easy to use . I am using in all public transportation, buses light rail and Rail . So far it worked smoothly. Strongly recommended. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*