# Hopp Driver — user reviews

> 424 indexed App Store user reviews of Hopp Driver by BOLT TECHNOLOGY OU, rated 4.80/5 from 93 ratings.

- Source: https://appshunter.io/ios/app/hopp-driver/id6475295134/reviews
- App overview in markdown: https://appshunter.io/ios/app/hopp-driver/id6475295134.md
- Rating breakdown: 5★ 83 · 4★ 6 · 3★ 1 · 2★ 1 · 1★ 2

## What do users think of Hopp Driver?

Overall sentiment: negative

**Pros**

- 👍 Good service
- 👍 Wonderful app
- 👍 Great app for drivers
- 👍 Excellent

**Cons**

- 🐛 Spam app
- 🐛 Poor customer service
- 🐛 Lack of customer support
- 🐛 Useless navigation interface
- 🐛 Unnecessarily complicated
- 🐛 Scammers
- 🐛 Doesn't operate in GTA yet
- 🐛 Lack of response from support

**Commonly reported bugs**

- Map not working
- Issues with 'next' button
- Login issues

**Most requested features**

- Improve navigation and mapping
- Reduce age requirements to 21+
- Add Apple CarPlay support

## Newest reviews (14 of 424)

### 2/5 — Car play and Navigation

*2026-07-23, version 140.0*

⭐⭐☆☆☆
I avoid using this platform because I don’t feel confident that it keeps drivers safe from potential issues with law enforcement.

There are also several usability problems that make driving more difficult:

* It relies on a third-party navigation app, which drains more phone battery.
* Every trip requires switching to the maps app and waiting for the destination to transfer, which is inconvenient.
* Customer support is very slow to respond, even in urgent situations.
* Drivers have no control over notification sounds while driving. New ride request alerts can be loud and disruptive, especially when passengers are trying to rest or nap.

I hope these issues are addressed in future updates because the platform has potential.

### 3/5 — Driving navigation

*2026-05-21, version 135.0*

I wish you would consider pricing and your navigation  .Thank you

### 1/5 — Scam

*2026-05-17, version 134.0*

This apo is totally scam, very cheap fares, sometimes the refund the fare to riders without notice.

### 2/5 — Navigation

*2026-05-16, version 134.0*

Map navigation sucks

### 2/5 — Notifications require critical work

*2026-05-03, version 133.1*

I’d like to share some detailed feedback regarding the notification system in the Hopp driver app, based on real-world usage while driving.

Right now, notifications for new ride requests are very easy to miss when the app is not in the foreground. If I’m using another app such as music, navigation, or anything else, the incoming ride alert does not consistently appear as a prominent on-screen notification. More importantly, it does not interrupt or lower the volume of currently playing audio, which makes it very difficult to notice in time.

In contrast, other driver apps such as Uber, Lyft, DoorDash, and SkipTheDishes handle this much more effectively. They trigger a high-priority notification that:
- Visibly pops up over other apps
- Plays a distinct and loud alert sound
- Temporarily lowers or interrupts music/audio playback
- Grabs immediate attention so the driver can respond quickly

With the current behavior in the Hopp app, I’ve already missed multiple ride opportunities simply because I wasn’t actively looking at the screen at that exact moment. As a driver, this directly impacts earnings and overall experience on the platform.

I understand that Apple CarPlay integration may not yet be available, which is completely reasonable for a newer app. However, even without CarPlay, the iPhone itself should be able to deliver strong, high-priority notifications. At a minimum, the app should:
- Use critical or time-sensitive notifications (where permitted)
- Trigger an audible alert that overrides or ducks background audio
- Display a full-screen or banner-style alert immediately
- Ensure reliability when running in the background

This is not just a convenience feature — it’s essential for driver usability and safety. Drivers should not have to constantly stare at their phones to avoid missing work. The app should actively and clearly notify them.

Improving this one area would significantly enhance the driver experience and make the platform much more competitive with established apps.

I hope this feedback helps, and I look forward to future updates that address this.

### 1/5 — HOPP DRIVER IS A SCAM

*2026-04-29, version 133.1*

They deposited my earned money to any unknown account and now support team is bragging the chat by sending messages, nobody is taking responsibility. They do not want to compensate anything and not taking responsibility of anything. DO NOT USE THIS APP

### 1/5 — Ripping drivers off and scamming them to complete long rides with fraction of the money.. UNWORTHY

*2026-04-27, version 133.1*

They give you unrealistic ride offers. If any ride takes even 20+ minutes to complete than expected they don’t compensate for the time taken. That’s me saying from experience. And they don’t provide the govt. taxes rather they include that in your own earnings. Extremely inefficient and worst ever GPS system.

### 1/5 — Worst alternative to uber

*2026-04-24, version 133.0*

Avoid it as much as you can

### 1/5 — The lowest pay

*2026-04-19, version 132.0*

You think this is800BC or what? Your pay is too low even Pharoun didnt underpay his slaves. Get better or leave

### 1/5 — Scammers

*2026-04-17, version 132.0*

I don’t know how this App gain 4.7 ratings. Negative ratings will be provid to this app. Don’t drive Hopp. Too much scam also don’t have proper response from customer support.

### 1/5 — Scammers

*2026-04-14, version 132.0*

This company scam drivers

### 1/5 — Carplay

*2026-04-11, version 132.0*

Please update ur version…which connect with carplay..its humble request…

### 1/5 — Not pay enough

*2026-04-09, version 131.0*

They pay too less for the ride and most of the rides are quite far to pick up but the fare is too low.

### 1/5 — Useless App

*2026-04-07, version 131.0*

This app is not giving enough pay to drivers. Gas prices are so high and they are even not responding back when we asked anything to support. Drivers please report your complaint.

## Most critical reviews (10 lowest-rated)

### 1/5 — Trip prices

*2026-08-15, version 143.0*

I have been working with this app for a long time but this app is ridiculous they will not keep u in priority when you take a ride to airport like uber does and they give less money to drivers which results in drivers using this app less then others but i don’t think they can ever understand that you have users but not enough drivers you need to work on that but nowadays you are paying very less to drivers which results drivers using uber and lyft

### 1/5 — Scam in Canada

*2026-08-10, version 141.1*

This app is a waste of time and money if you’re driving in Ontario Canada. They pay less than minimum wage for trips that you have to drive very long to pick up passengers for peanuts. Customer service does not exist and nothing but AI. What a horrible way to start a business here!

### 1/5 — Blood sucker

*2026-07-27, version 141.0*

Hopp sucking the blood of drivers who serving sincerely by giving very very low prices even less than 30 cents per km while gas is 1.81/km it must need to pay fair prices at least $1/km

### 1/5 — Don’t sign up waste of time

*2026-07-21, version 140.0*

Don’t waste your time

### 1/5 — Garbage app

*2026-07-19, version 139.0*

No money even not good to pay for fuel never use this app uber eats is better than this app

### 1/5 — Garbage service

*2026-07-08, version 138.0*

Garbage service with garbage staff

### 1/5 — Worst app for drivers

*2026-06-21, version 137.0*

Customer support have no knowledge and only give copy paste answers without understanding the problem and low pay rides for drivers and alot of app problems including bonus offer bar never updated for me

### 1/5 — scammers and uneducated support team

*2026-06-18, version 137.0*

don't use the app avoid use uber

### 1/5 — Fare amount

*2026-05-31, version 135.0*

Too less amount of fares. Not worth to drive for Hopp

### 1/5 — It’s a scam company

*2026-05-17, version 134.0*

Don’t use this app, it’s the worst of all rideshare app

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-08-30, version 145.0*

Good

### 5/5 — Good

*2026-07-06, version 138.0*

Thank you

### 5/5 — Bonus code Toronto

*2026-05-15, version 134.0*

JONATHANA5991

### 5/5 — Hoppe Driver

*2026-04-21, version 133.0*

I started transporting passengers with Hoppe today. These three trips have been a great experience for me. I think we'll be a fantastic team. Best Regards

### 5/5 — Map

*2026-04-18, version 132.0*

Map isn’t reliable other than that it’s not bad not good.

### 5/5 — Good support team

*2026-04-17, version 132.0*

Please pay my payout , I don’t eat food last two days . Please please pay my money to my hopp card mercy for god please

### 5/5 — Professional & Friendly Driver

*2026-03-16, version 130.0*

My goal is to provide a smooth, safe, and relaxing ride for every passenger.

### 5/5 — Scamming Drivers

*2026-03-12, version 130.0*

You have bought these fake star rating. Whatever you have you charge from Customer you take so much from the amount and give us pennies. We are the ones who work burn gas put mileage on car gets depreciation will leave on our car and you literally give nothing whosoever is opting  switch to this Hopp. It’s not worth at all even other apps I seem they’re just greedy companies.

### 5/5 — Just think about

*2026-03-07, version 129.0*

I think hopp support team wants , hopp driver not pick rides because they pay very less money , and passenger book the ride again from uber and Lyft , because if hopp support team pay good money , every hopp driver will work 12 hours .. but they want hopp do business in gta only 10 percent . Work on map , people love to book , only map .. and if ride is 30 mins pay 20 dollar , Atleast . If you not think about drivers may be with in month no one driver work with you except 10,8 percent drivers , because of your less money drivers can’t survive … you fix the price  not practical just imaginary . Pay good money

### 5/5 — The best app

*2026-03-05, version 129.0*

We have to support our own country

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
