# Horizon Bank Mobile Banking — user reviews > 345 indexed App Store user reviews of Horizon Bank Mobile Banking by Horizon Bank, National Association, rated 4.34/5 from 3,737 ratings. - Source: https://appshunter.io/ios/app/horizon-bank-mobile-banking/id638924808/reviews - App overview in markdown: https://appshunter.io/ios/app/horizon-bank-mobile-banking/id638924808.md - Rating breakdown: 5★ 2,432 · 4★ 385 · 3★ 146 · 2★ 132 · 1★ 319 ## What do users think of Horizon Bank Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 🔒 Secure app - 💡 Great features like mobile check deposit - 👍 Reliable and stable app - 👍 Excellent customer service **Cons** - 🐛 Inaccurate balance information - 🐛 Slow transaction updates - 🐛 Frequent app crashes or maintenance - 🐛 Difficult to navigate app - 🐛 Outdated and clunky design **Commonly reported bugs** - Inconsistent balance information - Delayed transaction postings - Login and authentication issues - Mobile deposit feature not working properly **Most requested features** - Ability to print account statements - Improved transaction history and balance accuracy - Faster mobile check deposit processing - More customization options - Easier navigation and UI improvements ## Newest reviews (17 of 345) ### 4/5 — App *2026-08-07, version 14.0.260500* Easy to use and navigate through. ### 3/5 — App outages *2026-08-01, version 14.0.260500* I love the bank, but the app needs work. It has been down a lot during the month of July 2026. ### 2/5 — Hard to locate features *2026-07-31, version 14.0.260500* It’s hard to find things. For example, it took me like 10 mins to locate the autopay function for our mortgage. ### 3/5 — Use to like it *2026-07-31, version 14.0.260500* I had to turn off the notifications which is important to follow the account because Horizon abused it sending ads for their products. Thus the downgrade in review. I get notification and know I didn’t deposit or spend money so the fear is someone hacked my account or double billed me only to find an ad for Horizon. Disgusting. Also every time I open the app there is an ad. ### 5/5 — Bank app *2026-07-30, version 14.0.260500* Easy to use and easy to transfer money between accounts and deposit checks. ### 5/5 — El mejor banco sin duda *2026-07-25, version 14.0.260500* Es el mejor banco. La aplicación fácil de manejar me encanta todo de este banco ### 5/5 — Like *2026-07-23, version 14.0.260500* Yes I like this app. ### 5/5 — Best *2026-07-22, version 14.0.260500* One stop shop for all banking needs ### 5/5 — Thumbs up *2026-07-21, version 14.0.260500* Like ### 5/5 — Bank app *2026-07-21, version 14.0.260500* It’s great! ### 5/5 — My bank *2026-07-20, version 14.0.260500* 5stars ### 4/5 — Timothy Kraiger *2026-07-17, version 14.0.260500* I can see all the things I have done and am able to balance my checkbook with ease. ### 5/5 — Corey *2026-07-17, version 14.0.260500* Yes, I enjoy the mobile app. I look almost every day. ### 5/5 — Exceptional *2026-07-17, version 14.0.260500* The App is a first rate experience in technologically advanced performance. I would recommend it to anyone. ### 5/5 — office mgr *2026-07-16, version 14.0.260500* Love this app. very easy to maneuver👍🏼 ### 2/5 — Secure and helpful *2026-07-16, version 14.0.260500* Very easy to navigate and use, even for a senior! ### 5/5 — Horizon Banking app review *2026-07-12, version 14.0.260500* Great! Easy to use and navigate thru. A vast improvement! ## Most critical reviews (10 lowest-rated) ### 1/5 — No atm card *2026-08-09, version 14.0.260500* Did not send an atm card.. its been a month. Ive been emailing them but no reply. Good thing havent set up my direct dep. Closing my acct. ### 1/5 — Bill Pay Stopped Working *2026-08-03, version 14.0.260500* Bill pay stopped working several months ago. This makes paying bills very difficult for me. I have called several times to get this resolved. The last person that I spoke to gave me the number for the collections department to get it resolved. When I called them they had no idea on how to help. If it is not resolved soon, I will be moving four commercial accounts to a different bank. ### 1/5 — Horizon Bank App *2026-07-16, version 14.0.260500* This app has issues. Most of time the touch ID doesn’t work. This app needs revamping. ### 1/5 — Not great *2026-07-07, version 14.0.260500* App is confusing and hard to navigate through. No other banking app I use is this bad. Please improve. ### 1/5 — Needs a few adjustments *2026-06-16, version 14.0.260400* Lags ### 1/5 — Not great *2026-06-15, version 14.0.260400* It’s an ok bank on the best day and their app is terrible. You will see a transaction from a gas station in seconds but a major payment will take 3-5 business days like they are still using computers from 2003. Genuinely embarrassing for a company and I am convinced the majority of their customer base only continues to do business with them because it’s annoying to switch banks. ### 1/5 — Needs a few adjustments *2025-12-25, version 14.0.250600* Lags ### 1/5 — Terrible compared to other major banks *2025-11-25, version 14.0.250600* App isn’t worth rating it is so bad. Clunky not well thought out. Terrible online process. Low deposit threshold is irritating. I just hope it is secure. ### 1/5 — Not user friendly *2025-11-05, version 14.0.250600* This app needs work, I just want it to be painless ### 1/5 — Horrible bank, never again. *2025-09-24, version 14.0.250600* Terrible, can’t pay online how they said you can. Making you pay the $10 over the phone fee. SCAM ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-15, version 14.0.260500* Simple to use ### 5/5 — Easy to navigate *2026-08-14, version 14.0.260500* I love the mobile app. It’s very easy to navigate. After some searching I found it has the same bill pay site that the desktop version gives you. I love it ### 5/5 — New app *2026-08-10, version 14.0.260500* Love it!!! ### 5/5 — The Best of Service, Compassion, and Knowledge *2026-08-06, version 14.0.260500* During a very troubling time in our lives, the staff at our La Porte Horizon Bank has come to the top mark of excellence for us. We can not say enough to tell of our gratitude for each one. Bless you and yours TEAM HORIZON! The Way Home ### 5/5 — Horizon App *2026-08-04, version 14.0.260500* Easy to navigate, logging on is no problem. Convenient, fast and a time saver. A+++ App. ### 5/5 — Great app! *2026-08-03, version 14.0.260500* One of the best bank apps out there! ### 5/5 — FT *2026-08-03, version 14.0.260500* Good ### 5/5 — Horizon Bank *2026-08-02, version 14.0.260500* I believe this is one of the most awesome banks I have ever used. The staff is courteous and very helpful. I will be a customer of theirs for life. ### 5/5 — Customer. *2026-08-02, version 14.0.260500* I like it as it’s easy to access. Also, I like the availability to use it at all times of the day or night. I think I’m getting better at using more of the aspects of this service. ### 5/5 — Mobile app Review *2026-07-31, version 14.0.260500* Easy to use and very very convenient for depositing checks. Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*