# Horizon CU Mobile Banking

> Mobile banking app for account management, check deposits, transfers, and bill payments. (iPhone/iPad app by Horizon Credit Union.)

- Source: https://appshunter.io/ios/app/horizon-cu-mobile-banking/id477209283 (this page in markdown: same URL + `.md`)
- Developer: [Horizon Credit Union](https://appshunter.io/developer/477209286)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.72/5 from 3,726 App Store ratings · 79 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 109 MB
- Languages: English, Chinese
- Released: 2011-11-04
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/horizon-cu-mobile-banking/id477209283/reviews.md

## What is Horizon CU Mobile Banking?

Access your account information anywhere, anytime with Horizon’s free Mobile Banking App for the iPhone, iPod Touch, and iPad. With the Mobile Banking App you’ll be able to:

•Check account balances 
•Review account history
•Deposit checks
•Make transfers
•Pay bills
•View and activate your cash back offers
•Find Horizon Branch or ATM locations

Logging in to the Mobile Banking App is easy. Use the same user ID, password, and security questions that you use for Horizon’s Home Banking. No separate or different registration is required.

Horizon’s Mobile Banking App is both convenient and safe to use. When logging in you are required to authenticate yourself on each individual mobile device using the same information from Home Banking. All communication between your mobile device and the mobile banking server is encrypted. In addition, your password and account information are never stored on the mobile device.

Horizon Credit Union charges no fee, but messaging and data rates from your mobile provider may apply.


To learn how we protect your privacy, please visit http://www.hzcu.org/home/disclosures/privacy

## Key features

- Check account balances
- Review account history
- Deposit checks
- Make transfers
- Pay bills
- Find branch/ATM locations

## What do users think of Horizon CU Mobile Banking?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly
- 🚀 Convenient mobile banking
- 💳 Great banking app
- 🙌 Friendly and helpful staff
- 🔒 Secure login

**Cons**

- 🐛 Buggy mobile deposit feature
- ⏱️ Slow transaction updates
- 🔄 Recent app update made it less intuitive
- 🤔 Confusing layout and navigation
- 🤯 Horrible customer service

**Commonly reported bugs**

- App crashes when trying to deposit checks
- Account balances not updating in real-time
- Unable to transfer funds at times

**Most requested features**

- Bring back check deposit widget for iOS
- Add memo option for transfers
- Improve accessibility for blind users
- Provide more customization options

## Recent user reviews (10 of 79)

All indexed reviews: https://appshunter.io/ios/app/horizon-cu-mobile-banking/id477209283/reviews.md

### 5/5 — 5 star review

*2026-06-06, version 2026.01*

Horizon is a wonderful credit union to be apart of. The app is super user friendly and easy to use. The customer service is wonderful and that's why I've used them for 10+ years!

### 1/5 — 1990’s Technology

*2026-06-03, version 2026.01*

The HZCU app is absolutely awful. It’s like they went back to the 1990’s and chose the cheapest option for the platform.

### 3/5 — Fund transfer not “scheduled”

*2026-03-11, version 2025.10.1.5*

“Schedule “ a fund transfer does not ask for the date you wish to for funds to transfer, it just does the transaction immediately.

### 1/5 — Unable to make payments

*2026-01-16, version 2025.10.1.5*

It should not be this hard to set up payments. I had to create 3 different logins and talked to two separate people on how to access the “app” and then had to use a different portal to set up the payments. I was told I can’t make payments through the app it’s self and that setting up automatic payments and then making additional payments ontop makes it glitch. That rather I need to set up my additional payments on the automatic payments. Let alone that I will have to go find this separate domain to be able to do it! This is the worst online banking service I’ve ever had and I regret using this bank for a loan.

### 1/5 — New Update

*2025-08-07, version 2025.5.0.1*

This new update is ridiculous. Do you guys even run this by members when testing it!  I highly doubt it. Nothing wrong with the previous design.

### 1/5 — Update: downgraded quality

*2025-07-31, version 2025.5.0.1*

Latest update is going backwards in capability.  The one useful compact view once you log in is now filled with giant text and so much white space you have to scroll to see all of your accounts.

Other config pages that should scroll do not.

Some tools do not need constant updates.

### 5/5 — Good app

*2025-04-02, version 2024.10.01*

User friendly, can do most things on that you would need to.

### 1/5 — Widget hasn’t been updated for iOS 18

*2024-10-12, version 2024.04.11*

There was a banking widget for iOS 15 that allowed you to put a widget showing your account balances on your phones screen, no need to open app and log in, with the new iOS the widget no longer exists. It just needs to be updated

### 1/5 — Behind the times

*2024-08-23, version 2024.04.11*

HZCU app and the organization itself has always been behind the times and depending on location, poor service.

### 1/5 — WORST BANK EVER

*2024-08-02, version 2024.04.11*

HORRIBLE CUSTOMER SERVICE!!!! Do not waste your time doing business with Horizon credit union. Washington trust bank is a million times better. This place is a joke!!

## Frequently asked questions about Horizon CU Mobile Banking

### What can I do with the Horizon CU Mobile Banking App?

The app allows you to access your account information from anywhere, anytime. You can check account balances, review your transaction history, deposit checks remotely, make transfers between accounts, pay bills, view and activate cash back offers, and find Horizon Credit Union branch or ATM locations.

### Is the Horizon CU Mobile Banking App free to use?

Yes, Horizon Credit Union charges no fee for using the Mobile Banking App. However, standard messaging and data rates from your mobile provider may still apply.

### How do I log in to the Mobile Banking App?

Logging in is simple and uses the same credentials as Horizon's Home Banking. You'll use your existing user ID, password, and security questions. No separate registration is required for the mobile app.

### Is the Horizon CU Mobile Banking App secure?

Yes, the app is designed to be safe and convenient. You are required to authenticate yourself on each mobile device using your Home Banking information. All communication is encrypted, and your password and account information are never stored on your device.

### What devices are compatible with the Horizon CU Mobile Banking App?

The app is available for iPhone, iPod Touch, and iPad devices, allowing you to manage your accounts on the go.

## Version history (last 5 releases)

### 2026.4.2.5 — 2026-07-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2026.01 — 2026-04-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.1.5 — 2025-12-09

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.7.2.1 — 2025-09-15

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.5.0.1 — 2025-07-30

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
