# Horizon Leisure Centres — user reviews > 15 indexed App Store user reviews of Horizon Leisure Centres by BOROUGH OF HAVANT SPORT AND LEISURE TRUST, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/horizon-leisure-centres/id1305676885/reviews - App overview in markdown: https://appshunter.io/ios/app/horizon-leisure-centres/id1305676885.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Tim W *2025-08-17, version 108.29* Unable to book anything unless registered but won’t let me register by either app or website ### 1/5 — Bad App *2025-04-10, version 108.22* This is the worst app I have ever used! ### 1/5 — Will not work on iPhone 12 *2023-09-17, version 106.57* This app is useless for my iPhonr. Cannot even register as it won’t let me accept cookies ### 1/5 — Can’t book a class *2023-09-11, version 106.57* Just joined and had to go in because I couldn’t use the app to book classes. After a huge faff I still can’t get it to work ### 1/5 — Password Reset *2023-08-10, version 106.57* The app is unusable due to the fact I cannot log in. I understand that it is my fault for forgetting the password I used over a year ago for my membership but not having a “Password Reset” option is ridiculous ### 1/5 — Awful new app *2022-05-30, version 5.99* The new app is awful I have to log in every time I use it, and booking the creche it logs me Out every time I book a single creche slot, very time consuming Not impressed ### 1/5 — I can’t book crèche *2019-07-02, version 3.51* Iv deleted the app and re installed it but it just comes up with blank space and no times, so I am unable to use the app at all, it’s very frustrating. ### 2/5 — Payment gateway *2022-06-19, version 5.99* Front end of the app looks lovely, but every week I struggle with the non mobile responsive nature of the payment page. It’s a very simple update to fix, but they’ve seemingly forgotten about the clunky bit where you need to pick your card type and manually type in all card and address info. Should have Apple Pay options with easy to use mobile friendly interface. And for goodness sake stop offering me Algeria or Brazil for ‘locations’ when confirming I’m in the UK! ### 2/5 — Carla *2019-07-31, version 3.51* App is brilliant to book and cancel classes But still waiting on why I can’t see times to book the crèche 🙁. Tried 4 different iPhones and iPads but all have the same issue . Any help on fixing this problem would be great 👍 ### 4/5 — Love all the classes *2023-09-22, version 106.57* I enjoyed most of the classes at the horizon, great way to work out with variety of exercises and great music and staff are so friendly and helpful. ## Most praised reviews (5 highest-rated) ### 5/5 — Brilliant app. Very informative *2022-06-02, version 5.99* I get up to date information and can navigate around really easily. Jfromhavant ### 5/5 — Swimming pool *2022-06-01, version 5.99* Thank you for keeping the centre so clean (showers and changing area particularly) all of the staff are very friendly and polite! I have been using the pool for many years and although I find it a very cold pool l love to swim and l come 3 times a week! I would recommend the centre to everyone! ### 5/5 — Great way to make bookings! *2017-11-14, version 3.18* Great app, makes booking classes a lot easier! ### 4/5 — Booking Issue *2022-09-08, version 5.112* Their is a bug in the application, whereby, I receive an email to advise that space is available for a certain swimming lane but the application has not updated to show that space is available. I have to call the Leisure Centre to confirm that space is available and book over the phone. Currently using v5.112(506900). Otherwise a good application for remote booking. ### 4/5 — App works well *2019-04-28, version 3.51* The app works well for booking classes but it would be nice to be able to see both centres on one day not have to chose the centre before booking. Also for an improvement it would be good to have the option to group classes by type or remove classes from your own listing that are not of interest. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*