# Horizon MyWay

> Mobile app for managing HSA, HRA, and FSA health benefit accounts. (iPhone/iPad app by Horizon Healthcare Services Inc.)

- Source: https://appshunter.io/ios/app/horizon-myway/id6758410262 (this page in markdown: same URL + `.md`)
- Developer: [Horizon Healthcare Services Inc](https://appshunter.io/developer/482349257)
- Category: Finance
- Price: Free
- Age rating: 12+
- Requires: iOS 17.0 · 30 MB
- Languages: American English
- Released: 2026-06-30
- Data updated: 2026-09-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/horizon-myway/id6758410262/reviews.md

## What is Horizon MyWay?

Make the most of your Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA) health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go!  Powerful features of the app include:

Easy, Convenient & Secure
● Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
● No sensitive account information is ever stored on your mobile device

Connects You with the Details
● Quickly check available balances 24/7
● View charts summarizing account(s)
● View claims requiring receipts
● Click to call or email Customer Service
● View your statements and notifications
● Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))  
● File a claim towards your FSA and HRA
● Take or upload a picture of a receipt and submit for a new or existing claim
● View, contribute and distribute HSA transactions
● Pay bills from any account and add a payee
● Manage your expenses by entering medical expense information and supporting documentation
● View and Manage your HSA investments
● Retrieve your forgotten username/password
● Report a debit card as lost or stolen

Powered by WEX Health

Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. WEX Health is an independent company that supports Horizon Blue Cross Blue Shield of New Jersey with the administration of Consumer-Directed Healthcare (CDH) plan spending and savings accounts.

## Key features

- Check account balances 24/7
- View account summaries and claims
- Scan product barcodes for eligibility
- File claims and upload receipts
- Manage HSA investments and transactions
- Pay bills and manage expenses

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/horizon-myway/id6758410262/reviews.md

### 1/5 — Doesn’t work

*2026-08-02*

Wont accept password. Then wont send email to change the password.

### 1/5 — Can’t login

*2026-08-02*

Just loops me to a login website that gets an error loading.  Have only been able to login once.  Fsa management actually looks worse than before.  They pull in claims from the health plan but then auto deny all those claims.

### 1/5 — Not even beta quality

*2026-08-02*

This app is useless. The SSO looks misconfigured to start with. Since you can’t log in, there’s no way to see what the app actually does or doesn’t do.

It should not have been released until Horizon employees were forced to run it for themselves & report bugs to the developers during an internal alpha test. Horizon should be ashamed of the way this whole mid-year transition was handled.

### 1/5 — Read Only

*2026-07-18*

It’s almost like I have 0 permission to do anything in the app at all. View outstanding claims? Nope error. Change my email? Or add an email? Nope. Add a bank account - most certainly not. 

Serious question: How did you ship an app with 0 working features?

### 1/5 — Worst app ever

*2026-07-17*

Left a bad review as this app doesn’t work. They reached out to me to tell me that they fixed it and would I reconsider my poor review. I still cannot login to see my balance. The app doesn’t work and now I’m afraid these crooks are taking my money. Literally TERRIBLE app, I 100% regret signing up for the HSA.

**Developer response:** We apologize lexfern for the experience you've had.  Please try accessing your account again.  If you are still unable to do so, you also can access your MyWay account by signing into your account at horizonblue.com and then select the Horizon MyWay option.  If you are still unable to sign into the MyWay app, please try our support team again at 888-777-5075 option 2.  They are available weekdays from 7am-6pm ET.

### 1/5 — After 11 days I fixed my app

*2026-07-11*

Since the app was launched on July 1, 2026 I immediately downloaded it. Like others noted, it just loops and doesn’t allow anyone to log on. I tried a few times and then called Horizon to report the issue, even sent screen shots. They walked me through some “solutions” but none worked. I even got a call saying it was fixed, but nope! Finally last night I tinkered with my app and account and I fixed it. I finally logged into my Horizon Myway account using this app. Horizon, feel free to contact me and discover how to fix the issue.

**Developer response:** We apologize for any inconvenience this has caused you.  We're glad to see that you are able to sign in and access your account.

### 1/5 — Totally useless

*2026-07-09*

Unable to login. Worst experience I ever had with an app. Hope NJ saved millions by switching all its workers to a totally useless platform. Unbelievable!

**Developer response:** We're sorry Mrs WTF for any difficulties you're having in trying to access your account via the MyWay app. Please know that as an interim option, access to your MyWay account is available by signing in at horizonblue.com and selecting the MyWay option. Our technical teams have been hard at work in resolving this.  Please try again, if the issue persists, please contact support at 888-777-5075, option 2. They're available weekdays from 7am-6pm ET.

### 1/5 — Useless

*2026-07-09*

Like everyone else has said, endless cycle of trying to login and connect to the horizon blue app. Emailed customer service and never heard back. So glad my insurance switched to this useless cr(app). If I could give zero stars I would.

**Developer response:** Thanks Catnj75 for sharing your feedback. Please see about signing into MyWay app once more. Our technical teams have been working on a resolution to the issue you mentioned.  Please call support if you are still unable to access your account. They can be reached at 888-777-5075, option 2, They're available 7am-6pm ET, Monday-Friday. You can also access your MyWay account by signing in at horizonblue.com and selecting the MyWay option. We're sorry for any difficulties this has caused you.

### 1/5 — Cannot log in

*2026-07-09*

Cannot log in. Endless loop of errors

**Developer response:** Thanks RushG26 for sharing your feedback.  Please know that our technical teams are working hard to resolve this. Please try again.  If you're still not able to sign into your account, please reach out to our support team  at 888-777-5075, option 2, weekdays from 7am-6pm. Your MyWay account can also be accessed by signing in at horizonblue.com and selecting the MyWay option. We hope this hasn't been too much of an inconvenience.

### 1/5 — App indeed does not function

*2026-07-08*

App doesn’t work in the slightest, even though the main “horizon blue” app suggested downloading this to manage my FSA funds.

**Developer response:** We apologize for any issues you're experiencing, our technical teams are working to resolve them. Please try again Evangea and call our support team at 888-777-5075, option 2, if you're still having issues. They're available Monday-Friday from 7am-6pm ET. You can also access your MyWay account by signing in at horizonblue.com and selecting the MyWay option.

## Frequently asked questions about Horizon MyWay

### How do I log in to Horizon MyWay?

You can log in to Horizon MyWay using your existing health benefits website username and password. If you encounter issues, follow the alternative instructions provided within the app.

### Is my sensitive account information stored on my device with Horizon MyWay?

No, Horizon MyWay is designed with security in mind. No sensitive account information is ever stored on your mobile device, ensuring your data remains protected.

### Can I check my account balances with Horizon MyWay?

Yes, you can quickly check your available health benefit account balances 24/7 directly through the Horizon MyWay app. The app also provides charts to summarize your account details.

### Does Horizon MyWay allow me to file claims?

Yes, if supported by your account type, Horizon MyWay allows you to file claims towards your FSA and HRA. You can also take or upload a picture of a receipt to submit for a new or existing claim.

### What HSA features are available in Horizon MyWay?

Horizon MyWay enables you to view, contribute, and distribute HSA transactions. You can also view and manage your HSA investments directly within the app.

### Can I use Horizon MyWay to pay bills?

Yes, Horizon MyWay offers the functionality to pay bills from any of your accounts and add new payees. You can also manage your expenses by entering medical expense information and supporting documentation.

### What devices does Horizon MyWay support?

Horizon MyWay is available for both iPhone and iPad devices, offering a seamless experience across Apple's mobile platforms.

### How often is Horizon MyWay updated?

The latest version of Horizon MyWay is 317.15.1, and it was last updated on August 6, 2026. Updates typically include performance improvements and new features.

## Version history (last 2 releases)

### 317.15.1 — 2026-08-06

Bug fixes.

### 317.15.0 — 2026-07-01

No release notes.

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## More apps by Horizon Healthcare Services Inc

- [Horizon Blue](https://appshunter.io/ios/app/horizon-blue/id1356335647)
- [Horizon Emergency Preparedness](https://appshunter.io/ios/app/horizon-emergency-preparedness/id1383303645)
- [Horizon NJ MyCare](https://appshunter.io/ios/app/horizon-nj-mycare/id1616034972)
- [Braven Health NJ Medicare](https://appshunter.io/ios/app/braven-health-nj-medicare/id6496508081)

All apps by Horizon Healthcare Services Inc: https://appshunter.io/developer/482349257

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*
