# Horizon Spaces

> UK parking search, booking, and payment app. (iPhone/iPad app by Horizon Parking.)

- Source: https://appshunter.io/ios/app/horizon-spaces/id1482277134 (this page in markdown: same URL + `.md`)
- Developer: [Horizon Parking](https://appshunter.io/developer/1482277133)
- Category: Navigation
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 90 MB
- Languages: American English
- Released: 2020-06-21
- Data updated: 2026-08-29
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/horizon-spaces/id1482277134/reviews.md

## What is Horizon Spaces?

Seen one of our signs? Download the Horizon Spaces app to pay for your parking. 

Planning a trip? Search, book and pay for parking at thousands of UK locations; saving time, money and the environment!

## Key features

- Pay for parking
- Search UK parking locations
- Book parking
- Pay for parking
- Save time and money

## What do users think of Horizon Spaces?

Overall sentiment: negative

**Pros**

- 🚀 Remote parking top-up functionality
- 💳 Convenient contactless payment option
- 🗺️ Easy location detection and nearby car park suggestions
- 💾 Stores user details for quick repeat bookings
- 🎯 Competitive pricing compared to hotel parking
- 👍 Responsive customer service for monthly subscriptions

**Cons**

- 🐛 Keyboard hides submit button during 2FA authentication
- 🐛 Password reset emails not being delivered
- 🐛 App crashes and freezes frequently
- 🐛 Login persistence issues requiring re-entry of credentials
- 💰 Excessive service fees and hidden charges
- 💰 Pricing significantly higher than advertised rates
- 🚫 No Apple Pay or Google Pay integration
- 🚫 No password manager support
- 🚫 Missing 'add vehicle' button on some screens
- 🚫 No payment confirmation or session countdown display
- 🚫 Inability to retrospectively pay for parking
- 🚫 No reminder notifications before session expiry
- 🚫 Confusing and unintuitive user interface
- 🚫 Inconsistent login between app and website
- ⚠️ Charges users multiple times for single bookings
- ⚠️ No clear indication of successful payment
- ⚠️ Booking system doesn't sync with real-world parking availability
- ⚠️ Suspected intentional design to cause overstaying and penalties

**Commonly reported bugs**

- 2FA submit button hidden behind keyboard on iPhone
- Password reset emails not sent
- Account creation fails with vague 'data is wrong' error
- App won't open or requires constant reinstallation
- Blank loading screens that never complete
- Card payment details rejected despite being correct
- Card expiry date validation errors
- White screen appears after booking with no confirmation
- App doesn't stay logged in between launches
- Vehicle registration field missing 'add' button
- Car park location not found on map despite being parked there
- Inability to extend parking sessions
- Payment charged multiple times for single session
- App crashes when selecting car park from search results
- Whitespace in copied card numbers prevents pasting
- Spinning wait icon that never resolves
- Random web pages invoked without progress indication
- Booking system shows all bays as booked when they're available

**Most requested features**

- Apple Pay and Google Pay support
- Password manager compatibility
- Payment confirmation screen after successful booking
- Session countdown timer display
- Reminder notifications before parking expires
- Quick 'book again' function for repeat locations
- Ability to pay retrospectively for forgotten bookings
- Clear password requirements during registration
- Better car park location search and selection
- Automatic discount application without manual codes
- Ability to extend bookings mid-session
- Receipt viewing without downloading
- Vehicle registration memory across sessions
- Real-time ANPR integration for automatic payment
- Duplicate booking prevention system

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/horizon-spaces/id1482277134/reviews.md

### 1/5 — Can’t login

*2026-07-29*

Can’t login. Says invalid captcha response and am not presented with a captcha. Was working last year when I used it last.

### 1/5 — Useless

*2026-07-11, version 3.1.6*

App never works. Always have to reset your password. Now we have captcha failed! Didn’t get a capture picture. When you reset your password the link doesn’t come to reset and their offices are closed on the weekends. No automated line and nobody answers.
Absolutely useless.

### 1/5 — Scam

*2026-07-10, version 3.1.6*

Installed this app today because I needed to book a parking space. Tried to add my bank card as a payment method, and I got an error. Tried again, still got an error. 10 minutes later my bank gives me a notification that someione in Pontefract tried to debit my account to the tune of £900. New cards ordered.

### 1/5 — Frustrating to use needs updating

*2026-07-07, version 3.1.6*

Can’t even login into the app „Invalid Captcha response“… What Captcha, there’s nothing displayed???
Website itself is not much better, trying to pay for parking and gives only 2 locations nowhere near where I park? Other companies and their apps are flawless in comparison.

### 1/5 — Keeps crushing

*2026-07-07, version 3.1.6*

Whenever need to pay for car park app keeps crushing, login out and doesn’t let me login. Useless in most of the time

### 1/5 — Can’t log in, no captcha

*2026-07-05, version 3.1.6*

I updated the app. It’s telling me to log in again. When I try to log in it tells me it’s an invalid captcha but no captcha ever appears on screen to complete.

### 1/5 — Innside by Melia Newcastle

*2026-07-03, version 3.1.6*

Horizon have recently taken over this car park. In a word … hopeless.  App not working website worse and on site machine will not allow parking extension.  
Keep clear.

### 1/5 — Usless

*2026-07-03, version 3.1.6*

You go to pay for parking and it seems to just keep getting stuck in a loop saying processing your booking

### 1/5 — Don’t trust app

*2026-07-02, version 3.1.6*

I always pay using the app usually after I leave so I pay for the correct amount of time. App broke and cannot log onto my account via app or website. Now I’m going fines to have 2 fines to pay

### 1/5 — Broken

*2026-06-30, version 3.1.6*

This app is broken. Don’t bother downloading.

## Frequently asked questions about Horizon Spaces

### What does the Horizon Spaces app do?

This app allows you to pay for parking at various UK locations. You can also search for and book parking spots in advance, helping you save time and money.

### How do I pay for parking with this app?

Once you have found and booked your desired parking spot, you can complete the payment directly through the app. This streamlines the process of paying for your parking.

### Is this app free to use?

The app is free to download and use. However, it does display advertisements. You will still need to pay for the parking services you book through the app.

### Where can I use this app?

The app covers thousands of parking locations across the UK. You can search for available spots and book your parking in advance for many different areas.

## Version history (last 5 releases)

### 3.1.6 — 2026-06-22

Bug fixes and security enhancements

### 3.1.5 — 2025-09-11

Bug fixes and security enhancements

### 3.1.4 — 2025-08-07

Bug fixes and performance enhancements

### 3.1.0 — 2024-11-27

Bug fixes and performance enhancements

### 3.0.0 — 2024-10-07

In this release we've introduced a new way to pay, fixed bugs and improved our UI

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*