# HorizonWebRef.com — user reviews > 61 indexed App Store user reviews of HorizonWebRef.com by Horizon Dynamic Web Designs, LLC., rated 4.70/5 from 1,552 ratings. - Source: https://appshunter.io/ios/app/horizonwebrefcom/id627770574/reviews - App overview in markdown: https://appshunter.io/ios/app/horizonwebrefcom/id627770574.md - Rating breakdown: 5★ 1,246 · 4★ 239 · 3★ 48 · 2★ 3 · 1★ 16 ## What do users think of HorizonWebRef.com? Overall sentiment: negative **Pros** - 👍 Easy to maneuver - 🚀 Provides a multitude of services - 😊 Great app **Cons** - 🐛 Crashes on iPadOS 26 - 🐛 Bugs and glitches - 🔧 Needs updates - 💤 Outdated UI and UX - 🤔 Difficult to navigate **Commonly reported bugs** - Boots user back to Home screen when trying to view associations or type - Unable to log in, invalid/error messages - Google map links don't work properly - Notifications for unaccounted games - Unable to send TBA requests on iPad - Endless login screen loop - Calendar sync issues on iPhone - Menu/scrolling functionality broken after updates **Most requested features** - Improve navigation and ability to go back - Allow writing reviews without a nickname - Improve availability calendar function - Optimize for iPad usage ## Newest reviews (15 of 61) ### 3/5 — App works but… *2026-02-08, version 1.4.9* When I open my personal schedule and try to view all associations, it boots me back to the Home Screen. Happens why I try to type something as well. Rather irritating ### 3/5 — Works Great *2025-10-30, version 1.4.9* The app works great, and so does the system itself. Some user experiences aren’t all that great. Going to directory then typing a name always brings you back to the home page on the first try. Other bugs like that happen occasionally. ### 3/5 — Update the UI *2025-04-24, version 1.4.8* Jesus Christ this thing is impossible to use! It was made In 2005 and I don’t think they have updated in since. ### 3/5 — Features *2023-11-24, version 1.4.8* Make it easier to navigate backwards and write a review without a nickname. ### 2/5 — Don’t like Version 1.4 *2023-08-22, version 1.4.7* I’m not happy with the new version. The interface is not very friendly to use on an iPhone. I had very few issues with the last version, but with this update, it is very difficult to utilize the availability calendar function. Not only that, but the colors, and not very user-friendly. The last version was far better, functionally, and visually. I hope they decide to rework this in the very near future. ### 2/5 — Update Creates Problems *2023-06-26, version 1.4.1* The most recent updates now require that you use a laptop or desktop, neither of which I have. My iPad was fine before; why not now? ### 2/5 — Good software, bad app *2023-05-30* The iPhone app for the Horizon is in desperate need of an update. Currently, the app is super glitchy and barely usable. The horizon site is much better. It appears it's been over 3 years since the last update. Please update asap. ### 3/5 — Update the UI *2023-04-01, version 1.3.1* The interface on this app is extremely out of date. The user experience needs a lot of help too. Outdated buttons, colours, interactions, even the fact that it requires two phone numbers is out dated…. People only have 1 these days. Aside from this, the app gets the job done for scheduling purposes and contains the right functionalities for the audience. I’d be a much more dedicated user if the interface was modern and easy to use. ### 2/5 — Menu doesn't work *2023-03-17, version 1.3.1* As a assigner there are functions you can’t do in the app and you have to go to the web on your phone to do it. When some one answer a TBA I have to use the web not the app on my phone to give a person the game ### 3/5 — Almost there *2022-11-10, version 1.3.1* As a scheduler, I am sometimes unable to use this app on an iPad to assign officials to games. Mainly I have issues with being able to send out TBA Requests for games on an iPad. There is an issue preventing the drop box from populating correctly when I try to send a TBA Request. It works correctly on the iPhone, but I would like to be able to use the larger screen size of an iPad when I do not have access or am away from my PC. ### 1/5 — Not user friendly *2022-06-01, version 1.3.1* Every time I open the mobile app I have to re-enter my search parameters to find games in TBA’s. That means scrolling through hundreds of fields and locations to set my search criteria. Unfortunately there’s very few options for me outside of this piece of garbage app so know this going in. ### 1/5 — UX on this is terrible! *2022-05-10, version 1.3.1* User experience is non-existent. It looks and navigates like something from more than 10 years ago. My son was completely lost trying to go through the sign up process. Even I couldn’t navigate this (even with 20+ years working in the digital space). Someone said “we need an app”, then just hired some guy who said he could do it. Hire professionals next time. ### 1/5 — AVOID AT ALL COSTS *2021-10-20, version 1.3.1* …because it’s grossly overpriced and lacks user ease. Too many limitations complications and no updates in over 2 years! ### 1/5 — Crap appFor crap assigning system *2021-05-01, version 1.3.1* As an Assignor, I couldn’t believe how terrible a piece of software could be until I tried their app. Having been in the SAAS industry since before Y2K, we had better UI in the 90’s. This must have been the school project for some elementary school kids. ### 1/5 — Miserable UI experience *2021-04-14, version 1.3.1* A very difficult user experience for what should be a simple process. Setting availability and seeing game assignments should not be this many clicks and should not be so clunky. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible update *2026-08-10, version 1.4.9* The latest update has taken a decent approach and ruined it. The new layouts for TBAs and Schedule are hard on the eyes and not immediately intuitive. There is no continuity with the website or previous versions of the app. ### 1/5 — Not good at all *2026-07-17, version 1.4.9* If you don’t referee or ump any games for some time they don’t give any warning before terminating your account and now I’m down 350$ ### 1/5 — Crashes on iPadOS 26 *2025-10-07, version 1.4.8* Unusable on iPad ### 1/5 — Update needed *2025-09-29, version 1.4.8* App in serious need of updates, hasn’t been updated in over 2 years and doesn’t even open on iPad anymore. The website is fine except the huge banner about the app, which doesn’t work. Weird. ### 1/5 — Maps *2025-05-11, version 1.4.8* It’s very frustrating at the Google map links and never work properly, but it makes sense because Google maps never works properly. It would really be great if you guys could make this work with iPhone maps ### 1/5 — Lack of text messages from horizon *2025-02-24, version 1.4.8* I am not getting text messages from horizon and I spoke to T-Mobile for 3 hours one night trying to get the fix the problem because of the horizon website saying to do that. After that time they said they aren’t receiving anything from horizon so there won’t be any texts. I have reached out to other umpires with different carriers and they have the same problem. ### 1/5 — Fix this bug *2025-02-19, version 1.4.8* When i first got this game i cant even log in i do a random password and user all of the users i do says “invaild or error” ### 1/5 — Barely works *2025-01-27, version 1.4.8* Can’t navigate the app well. When I go to do something with it, like send a message, I have to do it twice because it doesn’t work right the first time. The help and tech support literally don’t work, so I can never fix any problems. ### 1/5 — Vbref *2023-08-28, version 1.4.8* This new update is horrible! Not user friendly Very bland and boring ### 1/5 — New update is awful *2023-08-21, version 1.4.7* Their head IT person must still be in kindergarten. The colors are awful. The lack of color contrast is unbearable and hard on the eyes. Please put it back to what it was a couple of weeks ago. ## Most praised reviews (10 highest-rated) ### 5/5 — Director of umpiring Baseball Victoria Melbourne Australia *2025-11-03, version 1.4.9* I’ve been using WebRef for quite a number of years and provides a multitude of services for us apart from Just appointing umpires. It is a benefit to our association Umpires and helps greatly with communications ### 5/5 — Easy to maneuver *2024-05-10, version 1.4.8* I find this app very easy and user-friendly ### 5/5 — Finally an app update *2023-06-24, version 1.4.1* Finally, the app has been updated. Long overdue and much improved. ### 5/5 — iOS13 ruined app please release fix ASAP *2019-10-02, version 1.3.0* As everyone else has been saying, iOS 13 has broke the app for now, please release the hot fix ASAP, the app has been 5 stars and great until now, not fair to be receiving bad votes because of this ### 5/5 — Great app *2019-02-26, version 1.3.0* This is very good for organising referees ### 5/5 — Works *2015-11-20, version 1.2.9* A- ### 5/5 — Finally works again *2015-10-14, version 1.2.6* Menu works again ### 5/5 — Love This App *2014-05-04, version 1.0.1* This is one of the best Apps on my phone. Enjoy getting notifications when they are sent to me. ### 4/5 — Good Functionality *2026-06-02, version 1.4.9* Extremely old UI, but core functionality is robust ### 4/5 — Apps ok but… *2025-02-18, version 1.4.8* Getting lots of notifications for 1 unaccounted game and open the app and no games for me to pick for games. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*