# HorseHotel Premium — user reviews > 17 indexed App Store user reviews of HorseHotel Premium by Trophy Games Development A/S, rated 2.90/5 from 9 ratings. - Source: https://appshunter.io/ios/app/horsehotel-premium/id1236649996/reviews - App overview in markdown: https://appshunter.io/ios/app/horsehotel-premium/id1236649996.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 2 ## Most critical reviews (10 lowest-rated) ### 1/5 — Eigentlich gut, aber....... *2019-01-28, version 1.6* Nach dem letzten Update kann man die Pferde nicht mehr füttern. Spiel stürzt immer wieder ab sobald man die Pferde füttern will. Schade. ### 1/5 — Crashes during tutorial *2019-01-26* I just recently bought this and while I was playing the tutorial the game crashed. I didn't think much of it at first but after a few try’s of shutting the game off and turning it back on, and even re downloading the game twice it was still crashing before the tutorial even ended. PLEASE FIX THIS!!! **Developer response:** Hey Star support, we've just uploaded an update that should fix this issue! Please download it and let us know if it worked! Your Tivola Support Team ### 1/5 — Spiel stürzt nach füttern des 2. Pferdes ab. *2019-01-01, version 1.6* Nach kurzer Zeit stürtzt das Spiel beim füttern von Zuckerstückchen ab. ### 1/5 — Not working *2018-12-23, version 1.6* Something wrong with this app, after a few mins playing it resets. Sorry I paid money for this ### 1/5 — Crasha *2018-12-23* Già durante le istruzioni crasha inevitabilmente sempre nello stesso punto e con tutti i dispositivi (ipad pro e iphone xs). Ma com’è possibile che pubblichino applicazioni costose e che non funzionano?! Chiedo rimborso! **Developer response:** Ciao Crasha, abbiamo appena caricato un aggiornamento che dovrebbe risolvere questo problema! Si prega di scaricarlo e facci sapere se ha funzionato! Il tuo team di supporto Tivola ### 1/5 — Spiel stürzt immer wieder ab *2018-12-21, version 1.6* Spiel stürzt in erster Runde immer nach 3 Minas und möchte von vorne starten. Sehr frustig ### 1/5 — 3 seconds in!!!!! *2018-05-11, version 1.2.3* So I buy it........ start the game...... do the tutorial jumping (building strength) then the grooming needs to be done..... but when I click on the brush.........NOTHING HAPPENS THE GAME IS UNRESPONSIVE! ### 2/5 — Gutes Spiel, aber... *2020-12-07, version 1.8.2* Das Spiel macht an sich Spaß, nur leider stürzt es nach dem Training vermehrt ab :( ### 2/5 — Like it but *2019-02-02* I like this game when it started out but then on the tour to show the place around it went back to my home page when I was feeding it a sugar cube I hope you can find and fix this crash because I’m tired of y’all not responding 😮 I’m am sick of it😡🤬 PLEASE FIX!!!!!!!!!! **Developer response:** Hey SLBhorselover, we've just uploaded an update that should fix this issue! Please download it and let us know if it worked! Your Tivola Support Team ### 3/5 — Better but still needs some work *2018-06-28* Love that you changed the saddle but I think you still need to add more actual dressage moves, a lead line or training in a round pen rather than an arena, an actual jump course, more styles rather than just English, and maybe some better grooming, I feel like you need more to do or else it gets boring after a while. Still I know this game is pretty new, great work so far and keep it up -thx 😁🦄🐴🐎 **Developer response:** Hi Wolfluv33, with the next update there come some changes that you have mentioned, Stay tuned on the next updates. ;) Your Tivola Mobile Team ## Most praised reviews (7 highest-rated) ### 5/5 — Sehr schönes Spiel *2023-09-05, version 1.8.2* Mir gefällt dieses Spiel sehr gut. Schade finde ich nur, dass es so häufig abstürzt. Vor allem wenn mehrere Pferde zu sehen sind. ### 5/5 — Лошадки *2019-12-17* Мне очень нравится играть в эту игру но пожалуйста сделайте так чтобы в игре появились лошадки Пегасы а так все отлично я довольна **Developer response:** Здравствуйте! Мы только что загрузили обновление, которое должно решить эту проблему! Пожалуйста, скачайте его и дайте нам знать, если это сработало! Ваша команда поддержки Tivola ### 5/5 — Sorted with latest update! *2019-04-24, version 1.6.7* Was unusable before but now with the latest update it works great so I changed the 1 star to 5 :-) ### 5/5 — Bug du jeu *2019-02-09, version 1.6.7* Bonjour, nous n'arrivons pas à dépasser le stade de la démo. Le jeu bug quand on doit donner un sucre. Le problème persiste même après un nouveau téléchargement du jeu. Merci régler le problème au plus vite: nous sommes impatient de découvrir ce formidable jeu. Apres la mise à jour, le jeu fonctionne très bien. Il est merveilleux ### 5/5 — Great job creating this! *2019-02-04* This is an awesome app. You did a great job. But when the game first came out, you could’ve just left the saddle the way it was. Just saying! 😁 Here’s a suggestion. What about a Palomino! Edit: You kinda ruined another game with an update. It crashes more often. Fix all of the bugs in all your games as soon as possible! I mean, do you do this on purpose, just to get people excited for nothing? If you are doing that, I won’t buy another game from you. Edit: Thank you so much for fixing that! 🐴🦄🐎 **Developer response:** Hey SJvnorth, we've just uploaded an update that should fix this issue! Please download it and let us know if it worked! Your Tivola Support Team ### 5/5 — Spiel sieht gut aus - stürzt in der 2. Runde immer ab??,! *2018-12-22, version 1.6* Bitte schnell Bugs beheben. ### 4/5 — Bug *2021-12-12, version 1.8.2* Moi quand je joue au jeu le jeu a un moment s’arrête je suis obliger de le relancer cela me l’a fait au moins une dizaine de fois donc c’est dommage --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-30.*