# Hospitality Mobile Access > Hotel room access using your smartphone via Bluetooth Low Energy. (iPhone/iPad app by ASSA ABLOY AB.) - Source: https://appshunter.io/ios/app/hospitality-mobile-access/id1017290566 (this page in markdown: same URL + `.md`) - Developer: [ASSA ABLOY AB](https://appshunter.io/developer/440205954) - Category: Travel, Utilities - Price: Free - Rating: 1.60/5 from 68 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 44 MB - Languages: Danish, English, Finnish, French, German, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese and 4 more - Released: 2015-07-31 - Data updated: 2026-08-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hospitality-mobile-access/id1017290566/reviews.md ## What is Hospitality Mobile Access? Open your hotel room with your iPhone! With Hospitality Mobile Access you can check in to your hotel room before you arrive and receive your room key direct to your phone. When you arrive at the hotel, go straight to your room and open the door by holding your phone up against the lock. Your hotel key is securely delivered and stored inside your device and you don't need to worry about a keycard. Hospitality Mobile Access is available at selected hotels around the world. About our Mobile Access solution: The Mobile Access solution from ASSA ABLOY Global Solutions makes VingCard RFID locks operable with mobile devices through BLE (Bluetooth Low Energy) technology. The solution platform includes highly reliable and secure mobile key management and Trusted Service Manager (TSM) services. Hospitality Mobile Access is powered by award winning Seos® technology from ASSA ABLOY, learn more on our web site. ## Key features - Digital room key on iPhone - Remote check-in - Keyless door entry - Secure mobile key storage - BLE technology for lock operation ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/hospitality-mobile-access/id1017290566/reviews.md ### 1/5 — Access *2026-04-02, version 6.4.1* Throughout my stay there were issues accessing the property every night with the 24 hour helpline having to be called every night, the guidance following was delete the app and try again ### 1/5 — Zero Stars *2025-11-13* I’ve been living in our apartments for 5 years & the app never works for me. When I place the phone on my door the light blinks but nothing happens on the app. My door never unlocks. My husband & son have no issues. When they place the phone a circle pops up & you can hear the click when the door unlocks. I went to the leasing office & they said they see no issues on their end. I hope one day I can actually use this app. For now I rate this app zero stars. ### 1/5 — DO not recommend *2025-10-03, version 6.2* Worst app ever ### 1/5 — App crashes at startup *2025-07-16* Everytime I try to open the app it crashes immediately ### 1/5 — Crashes immediately *2025-05-30, version 6.0* Cannot even load the app. Crashes within a second. ### 1/5 — App crashes on open *2025-03-07, version 5.3.14* This app is used for so many people to gain entry into their homes and it still does not work. Please fix it ASAP. ### 1/5 — Unreliable *2025-02-23* Could not enter our VRBO rental upon arrival late at night. Then amongst 4 of us we all gave up and had a reliable “old fashioned” card key entry. Deleted this app and will avoid any place that uses this. Even when one of 4 did even work, it failed half way into our trip. ### 1/5 — Crashes at Startup *2025-02-16* App stopped working after I updated it and now haven’t been able to use it for months to get into my apartment. This isn’t the first time this happened either. ### 1/5 — Rubbish *2025-02-15, version 5.3.10* iPhone 16 pro and this app crashes - can’t get in to door ### 1/5 — crash app! *2025-01-30, version 5.3.9* for iphone user always crash!! ## Frequently asked questions about Hospitality Mobile Access ### What does Hospitality Mobile Access do? This app allows you to use your iPhone as a digital room key for participating hotels. You can check in remotely and then use your phone to unlock your hotel room door upon arrival, eliminating the need for a physical keycard. ### How does the mobile key work? The app utilizes Bluetooth Low Energy (BLE) technology to communicate with VingCard RFID locks. Your digital hotel key is securely delivered and stored on your device, enabling you to open the door by holding your phone near the lock. ### Is this app free to use? Based on the provided information, the app itself is free to download and use. The availability of mobile access is dependent on the specific hotel you are staying at. ### What hotels are compatible with this app? The app is available at selected hotels around the world that have implemented the Mobile Access solution from ASSA ABLOY Global Solutions. You will need to check with your hotel if they support this feature. ### What are the benefits of using this app for hotel access? The primary benefits include the convenience of checking in before arrival and going straight to your room, as well as the elimination of physical keycards. It offers a secure and modern way to access your hotel accommodation. ## Version history (last 5 releases) ### 6.5 — 2026-04-15 -Bug fixes and improvements ### 6.4.1 — 2026-01-14 -Bug fixes and improvements ### 6.4 — 2025-10-29 -Bug fixes and improvements ### 6.2 — 2025-09-16 -Bug fixes and improvements. ### 6.1 — 2025-07-09 -Bug fixes and Improvements ## Apps similar to Hospitality Mobile Access | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hyatt Inclusive Collection](https://appshunter.io/ios/app/hyatt-inclusive-collection/id1561920692) | 4.8 (31,677) | Free | Travel | | [XCARET!](https://appshunter.io/ios/app/xcaret/id1165654955) | 4.7 (6,464) | Free | Travel | | [City Tour Worldwide](https://appshunter.io/ios/app/city-tour-worldwide/id1095284589) | 1.3 (88) | Free | Travel | | [PAM Hotels](https://appshunter.io/ios/app/pam-hotels/id1561724352) | 1.6 (14) | Free | Travel | | [World of Hyatt: Book Hotels](https://appshunter.io/ios/app/world-of-hyatt-book-hotels/id476639005) | 4.9 (245,381) | Free | Travel | | [Sagrada Familia Official](https://appshunter.io/ios/app/sagrada-familia-official/id1570335095) | 2.0 (365) | Free | Travel | ## More apps by ASSA ABLOY AB - [ASSA ABLOY Mobile Access](https://appshunter.io/ios/app/assa-abloy-mobile-access/id793869814) - [Seos App](https://appshunter.io/ios/app/seos-app/id958934857) - [CLIQ Go](https://appshunter.io/ios/app/cliq-go/id967991677) - [CLIQ Connect](https://appshunter.io/ios/app/cliq-connect/id982115687) - [Scandic Continental Key](https://appshunter.io/ios/app/scandic-continental-key/id1110015640) All apps by ASSA ABLOY AB: https://appshunter.io/developer/440205954 ## Related topics [hospitality mobile access](https://appshunter.io/ios/topics/hospitality-mobile-access) · [assa abloy ab](https://appshunter.io/ios/topics/assa-abloy-ab) · [hospitality](https://appshunter.io/ios/topics/hospitality) · [hospitality mobile](https://appshunter.io/ios/topics/hospitality-mobile) · [hospitality by gladtohaveyou](https://appshunter.io/ios/topics/hospitality-by-gladtohaveyou) · [hoistgroup mobile key](https://appshunter.io/ios/topics/hoistgroup-mobile-key) · [assa abloy mobile access](https://appshunter.io/ios/topics/assa-abloy-mobile-access) · [mobile access app](https://appshunter.io/ios/topics/mobile-access-app) · [room service mobile](https://appshunter.io/ios/topics/room-service-mobile) · [mobile access](https://appshunter.io/ios/topics/mobile-access) · [equatemobile](https://appshunter.io/ios/topics/equatemobile) · [assa abloy](https://appshunter.io/ios/topics/assa-abloy) · [my hotel key](https://appshunter.io/ios/topics/my-hotel-key) · [pioneer woman](https://appshunter.io/ios/topics/pioneer-woman) · [open key app](https://appshunter.io/ios/topics/open-key-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*