# HostedTime — user reviews > 57 indexed App Store user reviews of HostedTime by Bektek Enterprises, Inc., rated 1.70/5 from 147 ratings. - Source: https://appshunter.io/ios/app/hostedtime/id1412862453/reviews - App overview in markdown: https://appshunter.io/ios/app/hostedtime/id1412862453.md - Rating breakdown: 5★ 17 · 4★ 3 · 3★ 6 · 2★ 13 · 1★ 108 ## What do users think of HostedTime? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Everything needed is accessible **Cons** - 🐛 Frequent logouts - 🐛 Locked out of account - 🐛 App glitches and errors - 🐛 Pay issues - 🐛 Cannot access information - 🐛 Desktop version issues - 🐛 Pay stubs not loading - 🐛 Cannot log in - 🐛 Update issues - 🐛 Time attendance problems - 🐛 Cannot download paystubs - 🐛 Cannot see W2s - 🐛 Messages not clickable - 🐛 Links not clickable - 🐛 PDF downloads not viewable - 🐛 Direct deposit info changes needed - 🐛 App not loading - 🐛 Account locked - 🐛 Bad data time - 🐛 Cannot see PTO on schedule - 🐛 Not working on iPhone - 🐛 User locked out - 🐛 Login not working - 🐛 Cannot scroll down - 🐛 Super glitchy - 🐛 Blank screen - 🐛 Only allows 1 account - 🐛 Hours calculated incorrectly - 🐛 Screen not loading completely - 🐛 No total of time - 🐛 Username/password incorrect - 🐛 App crashes - 🐛 Server not available - 🐛 Glitches and delays - 🐛 Wrong ID and/or Password error - 🐛 No app update available - 🐛 Cannot connect to server **Commonly reported bugs** - Keeps logging me out - Locked out for days - Messes up every weekend - Can't get paid right - Won't let me back in - Picks you out often - Frequently does not work - PTO is always messed up - Desktop version does not recognize login and password - Pay stubs currently stuck loading - Cannot access my information - Continue to get message that I am locked out - Cannot access any of my information - No type of help from app support - Cannot log in - Worst app - App has logged me out and will not log me back in - Won't let you contact developer - Took the update on 1/16/25 now I cannot login - Get an error 'cannot communicate with server' - New update kicked me out and now I'm unable to log back in - Can't get my paycheck on my HostedTime anymore - Unable to download paystubs - Cannot see paychecks - Cannot see w2s - Since update every time I press on messages it says no conversation yet - Won't let me press on links sent to me - When viewing pay stubs in the app it just says the pdf downloaded and can't see anything - App only works when it wants to - Has my account locked - Will not even allow me to use one time code to access - Online doesn't have account either - How do I get account unlocked? - Saying that it's 5/30/2024 for time - Can't see scheduled PTO days - Don't have an update available - App Store says last update was 9 months ago - Couldn't get it to work on my phone - Recently logged me out and I can't get back in - It says I've been locked out - This app is nothing but problems and error - Has logged me out for some reason and it will not allow me to log back in - Wouldn't let me logged into another facility - Basically useless - I have been locked out of my account and there's nothing I can do about it - Keeps logging me out and not able to sign back in - It doesn't show all the information needed - Just get a blank screen - Won't work for my apple phone or apple tablet - Can't download time sensitive check stubs - App updated on my phone. Now I can't log in. - This app will only allow for 1 account - Can't log in even after trying multiple time and both ways - The app does not work - Newest version isn't showing correct hours - All hours (paid reg, shift difference, service worker and sick hours) are all calculated together - Cannot see your PTO with the new update - Have to download your check to files just to see it - Hour totals incorrect - No period hour totals - Does not scroll on time card correctly - Practically useless - Can't view actual hours that I have actually worked - Everything is thrown together hours and shift differences are calculated together - Horrible update. Change it back!!! - Can't even see my PTO time - Can't seem to log in or update - Unable to see the balances on my account after the update - Can't see PTO with new update - This new update is trash - The old version was better - Screen does not load completely - It doesn't show a total of your time - Keeps saying username or password is incorrect - Unable to get into the app - When you need to view anything important. App is giving you a hard time. - Unable to login with the correct login information - App tends to crash anytime I try to see any of the messages from my facility - Get the can't connect to server error message - Server not available - Unable to log in. Stating 'wrong ID and or Password' - Gives an error as of lately saying wrong User ID and Password - Can't do the App Support because it asks for email and password which I do not have - No app update for it to do **Most requested features** - Allow changes to banking info for direct deposit - Improve app for users - Add ability to see PTO - Put back actual hours worked to the time clock - Separate hours worked from shift differences - Allow viewing paychecks without downloading - Fix app so it works for Apple phones/tablets - Allow multiple accounts for users working for multiple companies - Fix app so it works on iPhone 14 ## Newest reviews (13 of 57) ### 1/5 — Nurse *2025-01-09, version 140.0.0* Unable to download paystubs ### 1/5 — Cannot see *2025-01-03, version 140.0.0* This app stinks. Cannot see paychecks cannot see w2s etc. awful app. Wish my company will get a different app ### 1/5 — Not working good app *2024-10-01, version 140.0.0* This app only work when it wants to this app need to work better. I’ve been trying to get onto this app for days and it keeps not loading so something is wrong with this app. Work ### 1/5 — Account locked *2024-09-13, version 140.0.0* Has my account locked… will not even allow me to use one time code to access and online doesn’t have account either…. Frustrating to say the least… How do I get account unlocked? ### 1/5 — Help *2024-07-01, version 140.0.0* How do you fix bad data time it’s saying that it’s 5/30/2024 ### 1/5 — Can not see PTO on Schedule *2024-04-09, version 140.0.0* Can’t see scheduled PTO days. Employer says to update the app, but I don’t have an update available. App Store says last update was 9 months ago. ### 1/5 — Unable to get the logged into on my Iphone 14 *2024-04-02* I couldn't get it to work on my phone ### 1/5 — User locked out *2024-02-01, version 140.0.0* Recently logged me out and I can’t get back in, it says I’ve been locked out. ### 1/5 — Terrible *2024-01-27, version 140.0.0* This is app is probably the worst! We just switched with another Company, and since day one, this is app is nothing but problems and error! ### 1/5 — Login Not Working *2023-12-24, version 140.0.0* Have been logged in since I downloaded the app almost a year ago and now it has logged me out for some reason and it will not allow me to log back in with either log in option. Fix ASAP. Thank you. ### 1/5 — Login *2023-12-06, version 140.0.0* Wouldn’t let me logged into another facility or scroll down ### 1/5 — Super glitchy garbage *2023-09-21, version 140.0.0* Basically useless. I would expect my company to put forth their greatest efforts to find the crappiest system they could. They exceeded my expectations with this one. ### 1/5 — Locked out *2023-07-26, version 140.0.0* I have been locked out of my account and there’s nothing I can do about it smh! ## Most critical reviews (10 lowest-rated) ### 1/5 — I don’t like it *2025-12-31, version 148.0.0* It keeps logging me out of it and now I been locked out of it for 5 days now. ### 1/5 — Sucks *2025-12-27, version 148.0.0* Messes up every weekend! Can’t even get paid right ! Future companies should be careful with this app ### 1/5 — Logged out *2025-08-31, version 148.0.0* Logged me out now won’t let me back in fix asap ### 1/5 — Employee who has no choice but to use this product *2025-07-09, version 148.0.0* This product is worthless and I wish my company would leave this product and use something else. Picks you out often, frequently does not work, PTO is always messed up and the desktop version often does not recognize your login and password. Good luck if you have to use this product. ### 1/5 — Access *2025-01-22, version 144.0.0* I can not access my information. I have tried deleting the app and opening it back but I continue to get the message that I am locked out. Can not access any of my information. This has been over 1week and no type of help from app support ### 1/5 — Log in *2025-01-19, version 143.0.0* Cannot log in ! ### 1/5 — Can’t connect *2025-01-19, version 141.0.0* Worst app don’t know why jobs are using it ### 1/5 — Healthcare *2025-01-17, version 141.0.0* This app has logged me out and will not log me back in after putting in all required information!! It also won’t let you contact the developer or anyone to try to reconcile this issue!!! ### 1/5 — Useless *2025-01-16, version 141.0.0* Took the update on 1/16/25 now I cannot login. Get an error “cannot communicate with server”. ### 1/5 — They broke it *2025-01-16, version 141.0.0* New update kicked me out and now I’m unable to log back in. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-02-05, version 148.0.0* Easy, accessible, everything you need is basically right in front of you. Best app I’ve used for a job ### 5/5 — Pay Stubs Currently Stuck Loading *2025-01-24, version 144.0.0* IOS ### 5/5 — Working again thanks *2025-01-19* ! :) ### 3/5 — Time Attendance and scheduling *2025-01-14, version 140.0.0* I can’t get my paycheck on my HostedTime anymore i would like to know what is happening ### 3/5 — Won’t let me press on messages *2024-11-18, version 140.0.0* Since update every time I press on messages it says no conversation yet….. even though I see the conversation. Also won’t let me press on links sent to me ### 3/5 — App crashes a lot *2022-09-27, version 4.0.5* App tends to crash anytime I try to see any of the messages from my facility. ### 2/5 — Problem with pay stubs menu *2024-10-18* I hoping this issue will get resolved; a month or so ago when viewing pay stubs in the app it would open up like it should and allow me to see the information, now when I do it just says the pdf downloaded and can’t see anything!! I’d also like to request the ability to make changes if necessary to my banking info for direct deposit. Back in July the facility I work for was bought out by a different company and since the transition with the mobile app we had before to this one is terrible and needs a lot of improvements. Please make this app better to those of us that use it!! There is potential in the app but not there yet. ### 2/5 — nope *2023-07-24, version 140.0.0* keeps logging me out and not able to sign back in.. or it doesn't show all the information needed. just get a blank screen. take it up a notch or two, "hosted" :( ### 2/5 — Update 🤬 *2023-04-21, version 129.0.0* Was great till they went and updated it now I don’t like it ### 2/5 — PTO *2023-04-14, version 128.0.0* How do I see my PTO ? With the new update you cannot see your PTO . Also why do I have to download my check to files just to see it. On the old app I could view it without doing that . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*