# Hosteeva — user reviews > 50 indexed App Store user reviews of Hosteeva by HOSTEEVA LLC, rated 4.21/5 from 713 ratings. - Source: https://appshunter.io/ios/app/hosteeva/id993487151/reviews - App overview in markdown: https://appshunter.io/ios/app/hosteeva/id993487151.md - Rating breakdown: 5★ 423 · 4★ 152 · 3★ 54 · 2★ 35 · 1★ 49 ## What do users think of Hosteeva? Overall sentiment: neutral **Pros** - 🚀 Great location - 👍 Comfortable accommodations - 🚀 Convenient amenities - 👍 Friendly staff - 🚀 Easy check-in process **Cons** - 🐛 Maintenance issues - 🔊 Noise complaints - 🔍 Unclear instructions - 🚗 Parking difficulties - 🧹 Cleanliness concerns **Commonly reported bugs** - Broken appliances - Malfunctioning electronics - Faulty plumbing **Most requested features** - More towels and bedding - Improved soundproofing - Designated parking spaces - Better maintenance and cleaning ## Newest reviews (17 of 50) ### 4/5 — Loved it!!! *2020-06-27, version 1.4.13* Very good location! Enjoyed this place. Very convenient and short Lift/Uber ride to where ever you want to go. The unit could have been a little cleaner when we arrived. When we arrived had a smoke smell. The a/c and fan lighting controls were complicated to set. Fan light came on in middle of night (3am) each night of our stay, wasn’t sure how to fix that. Plenty of room for our family of 4. Very safe environment! Walking distance to great restaurants, Ice cream shop (a must to treat yourself) and more. Definitely would stay here again! ### 4/5 — E216 Ocean Forest Villas, Myrtle Bch SC *2020-06-05, version 1.4.13* 2 bd 2 ba condo, 2nd flr unit. Check-In was smooth as I received the instructions 24 hrs prior. The unit is newly remodeled, beautifully. It has a nice balcony w ocean views and it is the closest unit to the BBQ grilling area. That was very convenient as we grilled every day. The kitchen was beautiful, stainless appliances, fully adorned w plates, glasses, silverware, stemless wine glasses, pots, pans, baking dishes, etc. Living room and master bedroom had nice tv’s, equipped w Roku so you could log into any of your own streaming services. I vacationed here during covid so I have no comments about the pool or jacuzzi/spa as those were closed, neither of which is under the control of the condo’s owner or Hosteeva. Recommendations to owner: 1. Put a TV in the 2nd bedroom. 2. Shower Water pressure in both bathrooms could use some work if it’s something you could improve. The ladies had issues w rinsing out their hair. 3. I forgot to return to the fridge one of the parking permits. I’ll mail it to you. Please don’t hit me w a $20 replacement fee. :) It was a lovely stay. I’ll be booking for this location and this unit again. Thank you very much! ### 2/5 — Not your Standard Hotel *2020-03-19, version 1.4.13* Had to go out of town unexpectedly so I needed a hotel pretty quickly. Did a search through Expedia for area hotels and the Atlantic Station Exchange popped up with an incredible rate. To make a very long story and a difficult process short, beware of the hidden fees, be prepared for a room that may not be all the way cleaned and no type of hotel accommodations whatsoever. This should be labeled as a AirBnB and not a hotel. I gave 2 stars because it was a nice apartment and somewhat quiet. I will from now on stick with the original hotels and not try “something new with a low rate”. If AirBnBs is your thing, this is your place. But beware of the hidden fees. ### 3/5 — Remodeled - poorly *2020-01-14, version 1.4.13* The rooms were ok. The beds were very comfortable, but both were queens. Not a king as advertised. The towels and hot water were great. Having kitchen things and a fridge with water and ice was great. Have a TV and place to sit with friends great. But, the TV is antenna only, no cable. The seating has mismatched cushions. No biggie but a sign of they just don’t care. The appliances were scratch and dent sale items. The island is not an island. No overhang or place to put your legs in front of the bar stools. And the granite on it was meant for a counter with a wall along the one edge. Just looks like they used what they had or could find. The wood work and trim and a door didn’t fit so just cut off and installed. In the bathroom the counter space in inches can be counted on one hand. The tiniest vanity I’ve ever seen. In front one step is mismatched height so we watched several people trip like us the first time and try to regain balance. The worst though is hearing the upstairs guests return hours after you’re asleep and fuss at each other about losing their ID on bourbon st. Or whatever. The walls are so thin. Felt like we were taking a shower with them it was so close and loud. And the floor is not level. Several hills and valleys. I would not recommend for the price. Or maybe that’s typical construction in NOLA. ### 4/5 — Great place *2020-01-14, version 1.4.13* Nice place to stay, would have given a 5 star rating but I think they should have someone closer to deal with problems that come up. The internet went out and we were without internet to watch tv for almost two days. I’m glad it wasn’t a bigger problem such as plumbing or anything like that because I don’t know if someone would be available to fix the problem. Other than that great place to stay, very clean and close to things to do and downtown. ### 4/5 — Not bad for my first time *2020-01-05, version 1.4.13* My family of 6 stayed at Miami for the New Years holiday. The place was very reasonable, spacious, clean and comfortable! However they missed a few things that we didn’t get sorted but nothing major (dryer was not drying and no bathing towels) but they have a convenient store on one of the lower levels. So we were able to get what we needed! Will try them again for sure! ### 3/5 — NYE 2019 Stay in Nola *2020-01-01, version 1.4.13* The stay was decent and place was pretty. I originally was very excited to book. However, the owner cancelled my reservation citing that listed the price wrong. There’s was no phone call, only an email to which almost looked over. I was told the refund would take seven days to come through and that they could not assist further. With no place to stay and forty eight hours before my vacation, I reluctantly rebooked for a MUCH higher price. They did comp some money but it was nothing in comparison to the stress of having to rebook. If these things occur in the future I would suggest directly contacting the guest via phone. There are some needed repairs (the tile on the floor is coming up)almost fell down the steps. There were also roaches in the shive making cooking my meal impossible. The downstairs was not heated and was very cold. We were provided two small heaters to assist with this. The neighbors were extremely rowdy and rude during quiet hours. We were told that no parties or loud behavior would occur after 9:00 pm. I awoke at 4:00 A.M. to constant screaming and loud music making it impossible for me to go back to sleep. However, the place is close by everything which was great! ### 3/5 — Average Airbnb *2019-12-30, version 1.4.13* This Airbnb met the bare minimum of what we needed. The basic amenities (sheets, towels, etc) were available but the floors and couches were super sticky. It was clear the general areas were not cleaned before we got there - which made walking around uncomfortable. Additionally, there were no general instructions for the Airbnb inside the apartment so it was unclear how to do basic things such as finding amenities, locking the door, etc. ### 4/5 — Great place to stay!!! *2019-12-01, version 1.4.13* We really enjoyed our stay. The accommodations were so much better than I anticipated. The only reason I didn’t rate 5 Stars was because of the horrible condition of the street to access the building ( the city must do better)and the hot water didn’t get very hot but I would still book again. Have already sent pictures to my family that were not able to come so that we can plan a trip. Everyone was very helpful and very easy to work with. Thanks for providing such great service!!! ### 4/5 — Great location *2019-11-12, version 1.4.13* Just wrapped up a wonderful weekend in NOLA and my husband and I are very impressed with the location of the unit. It was in decent walking distance to Harrah’s, Cafe DuMond, Canal and Bourbon Streets. The unit was very nice, however, the sofa should be replaced due to excessive wear and tear. It had all the necessary utensils and even had coffee, creamer and sugar. The unit was clean and served our needs this weekend. Will definitely consider this place for future stays. ### 4/5 — Evacuated on the last day or out stay *2019-10-20, version 1.4.13* The apartment was clean and tenant friendly. I would suggest more bath towels and wash cloths and more pillows. Unfortunately, the demolition of the cranes at the Hardrock Cafe was scheduled for the last morning of our stay. We were asked to leave 1 hour prior to official checkout time. We were rushed out by management and had a hard time getting our car from the designated parking lot. Tierra ### 3/5 — Prince of Tides *2019-10-10, version 1.4.13* We enjoyed our stay but for the price we were expecting things to be top rated. First, one of the dishwashers didn’t work and no notes about it, thus we loaded it and had to unload it. Second, the gas grill didn’t work even though it was on the reservation as available. Third, the washer and dryer were older for such a nice house. Next, two of the closets had broken doors. Last, the hot tub had sand in it when we arrived on our first night. For these reasons, I’m rating it as a 3. However, it was a beautiful home and perfect location to the beach. We loved visiting Fort Morgan and relaxing on the beach! ### 3/5 — Merchant Loft *2019-09-21, version 1.4.13* Overall the condo was good, very spacious and a great deal for the amenities and location. There are a few maintenance issues with the loft that need addressing. Large brown stain, looks like something was splashed, on the ceiling in the living room. Vertical blinds were broken, and couldn’t be closed at night. There was a strange odor in the bedroom when the air kicked on, almost like sewage. I would choose an alternate Hosteeva location for our next trip. ### 3/5 — Creekside Rv less HOSTEEVA would be perfect *2019-09-02, version 1.4.13* We arrived after midnight. We were assigned Lot 17, but someone was already there. We attempted to reach HOSTEEVA, but with no success. An owner of one of the lots saw our confusion and came out to us and asked if we booked using HOSTEEVA. They explained that this is a regular occurrence and suggested we pull in to an empty lot with the HOSTEEVA sign since it would have full hookup for us. After we did this, I contacted HOSTEEVA again pleading with them to make sure we would not be staying at a lot that someone else was assigned to and have to move. We went to lot 50 and I told them this. After 2 am someone from HOSTEEVA contacted us and said they show were are assigned to Lot 17. I told them everything all over and they told me to just stay at Lot 50. When I initially booked this, I was told checkout was 12 noon. When they sent confirmation for Lot 50, they said our checkout time was 10 am. I have never stayed anywhere with such an early checkout. The grounds are beautiful and it’s close to so many things with just a short drive. The only problem I have is with the booking. In the future I will contact owners who rent spaces and try to make reservations through them and I will NEVER use HOSTEEVA again. There were no apologies for this and no special commendation for this unnecessary stress. ### 3/5 — Some good, some bad *2019-09-02, version 1.4.13* Stayed there for Labor Day weekend. First the positive: Great location near the St Charles streetcar line. Renovation is pretty. Nice big couch fit all 8 of us. The unit is clean. Areas for improvement: first off, the walls and ceiling were incredibly thin. We felt like our neighbors were in the unit with us, and that is no exaggeration. You could hear everything— walking, conversations, etc. There are finishes which need completing. One upstairs bedroom had several electrical outlets, but none of them actually worked. There was also no dresser in that room. The room we were in had a dresser by no closet. No bedside tables, no lamps. A luxury unit should have these things. The refrigerator was dripping water on the floor, which we had to keep drying up. The TV broadcast no stations I’ve actually heard of. No ESPN, no HGTV, no Fox News, CNN, Discovery. I couldn’t even find local affiliate news, but I’m not sure about those. The posting does not specify that there is no designated parking. There is free parking on the street by the unit. I received a parking ticket for being too close to the intersection, and the people in the adjacent unit had their car towed for the same reason. We had a great weekend and didn’t let any of it bother us, but what I have shared above, we would have like to have known. ### 4/5 — Clean clean clean! *2019-08-30, version 1.4.13* The house was very clean and stocked well for the 5 of us. Super close to everything that we wanted to do and for the most part the neighborhood was quiet. Construction behind the house starting before 7 was not fun and the constant sound of airplanes made for early morning wake ups! Both things are completely out of anyone’s control, just felt it worth mentioning for anybody else. ### 3/5 — San Diego: not exactly luxury *2019-08-11, version 1.4.13* The location was great, nice neighborhood right by coffee/restaurants/bars. I had never used hosteeva before and hadn't noticed the email to do id verification so we were waiting 30 mins outside the front door before we got through that process. Luckily it felt safe and we weren't in a hurry. Room was mostly clean, except when we folded the bed up the floor was dirty. No tea, or decaf coffee. And it isn't really luxury: window didn't have a screen, doors hung crooked. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst place I’ve ever stayed. *2021-04-24, version 1.4.13* Was so excited to rent this place only to be harassed all night with unnecessary complaints. First is was music which we turned off then it was sounds of furniture moving. Well we have to move the chairs to sit at the dining room table. Then we were told we couldn’t watch tv after 9pm. I understand about no noise after 9 but I felt like I had to tiptoe around the place because the last complaint was loud walking with a threat to be thrown out by police. I paid $2100 for 2 nights and would have felt more welcome at motel 6. I didn’t even stay my second day. I checked out as soon as I woke up. Especially because I couldn’t turn the tv on until 8 am. They can keep the money. I am soooo upset. What I really want to say can’t be said. The furniture was dirty and chairs peeling horribly. My husband has bedbug bites after lying on the couch. The dresser is damaged significantly. I’m just outdone. ### 1/5 — AWFUL CUSTOMER SERVICE *2020-06-19, version 1.4.13* Booked a whole house for a few nights to celebrate a graduation. I don’t live in Louisiana but I am originally from there so I still have a LA state ID and phone number. Booked through AirBnb and was confirmed. One hour before I was supposed to check in the company says that due to a new policy implemented the same day I would need to pay a security deposit to them which was not listed on their Airbnb listing and is also against Airbnb’s policy. Turns out the deposit they wanted was $500 which is outrageous especially one hour before I was supposed to check in. I asked the customer service rep if there was anyway to avoid it and was told if I didn’t want to pay it I could just cancel the reservation all together. Extremely rude to tell someone cancel when traveling for a deposit that was not disclosed anywhere in writing ONE HOUR BEFORE CHECK IN. I reluctantly paid the $500 deposit which I was told would be refunded 48hrs after check-in. The actual property was decent but not perfect and had some imperfections which I documented on video just to be safe. When we finally checked out....THEY DID NOT RETURN MY $500 DEPOSIT! I called the customer service and was told they would need to speak to a manager and that it should be ok and to just wait. Subsequent calls I have made have been unanswered. I had to call both the BBB and AirBnb to try to get my money back. NEVER BOOK WITH THIS COMPANY!!!! ### 1/5 — OV E216 Myrtle Beach *2020-06-14, version 1.4.13* Friends and I booked a week or so out for a long weekend in Myrtle beach. The photos made the place look perfect for our group of five. Once we arrived we quickly noticed how small the unit was and although is had enough room to sleep, the mattresses were very uncomfortable. In addition, there was only one extra pillow and a sheet for our friend sleeping on the pull out sofa. The floors were very dirty and the master bathroom was so small you could barely turn around. I have many more things to say but I would just really evaluate what you consider adequate accommodations (for the price) when booking this unit. ### 1/5 — Coronavirus pandemic and no refund for nurses *2020-03-20, version 1.4.13* Our group of NURSES goes on an annual get together. But our stay falls into the 30 day home/self quarantine and no social gatherings April 3-6. The whole nation is pretty much shut down. Plus we are being called to work due to our other peers contracting the virus. But We are not able to get a refund or waiver on cancellation fees!!! Only rebooking is an option????!!!!. Even in a worldwide epidemic money is all that matters and humanity has failed. Very, very, very dissatisfied and disappointed in this global company. ### 1/5 — Orange Beach- Summerhouse *2020-02-15, version 1.4.13* Upset! Got to location without any knowledge of how to check in until I finally got a hold of someone via chat for Hosteeva. Process took way too long, as we were tired and ready to check in! Once in, unit was sub par, little hot water in bathrooms, cabinet under kitchen sink was literally hanging on one screw hinge and there were missing lightbulbs. Contacted Hosteeva to let them know about lightbulbs. Also asked for late check out due to stress and issues with no help. We will not be using them again. Was NOT relaxing and it’s the first time I’ve been to the beach when I actually couldn’t wait to get home. Only positive was the view was amazing and the master bedroom bed was comfortable. Security guy felt sorry for us upon check in and was very very nice but not affiliated with Hosteeva. Never again! ### 1/5 — Not that great but could be *2019-09-20, version 1.4.13* It was very difficult to find. The listing said building and there were lots of buildings around the small house that was converted. You can’t see the house numbers. You also have to go up 2 flights of stairs. The place was clean and nice but the washing machine didn’t work and the lighting was funky. I am just so glad I wasn’t traveling with elderly people and I am strong enough to carry my suitcase. If you are a single woman I would not recommend it as the porch lights don’t come on and there are bushes blocking the porch. It’s very dark and scary. ### 1/5 — Myrtle Beach South Carolina *2019-08-09, version 1.4.13* We didn’t have a good experience especially with the front desk , everything that we need from them the answer was : I don’t know because you didn’t book thru us :-( That’s ridiculous...We got a ticket in the hotel parking just because wasn’t in the correct side and we didn’t know and I went to complain they answered the same thing .Our first day we didn’t even have a opportunity to go the pool because was overfilled and most of people wasn’t using bracelets and was no one there to supervise anything also was people smoking in the hotel lobby... honestly we’re disappointed sorry!!!Good thing was when I called you guys complaining about housekeeping they came cleaned our apartment and gave us clean towels twice. ### 1/5 — California Bldg New Orleans *2019-06-30, version 1.4.13* Check in was very easy. Space appeared to be clean and updated. Master bedroom was extremely hot. Turned air down and went for dinner. When we got home and ready for bed could not sleep in master bed it was broke. Mattress was falling through bed frame. Next morning while looking at apt. Noticed the vinyl floor was peeling up everywhere. Outlet was hanging off of the island. Good thing my children are old enough to know not to touch it. Went to make breakfast and the handle is falling off the skillet. Tried to sleep the next night and it is very loud. Need to put curtains on the windows to block some of the noise. Heard nothing but sirens all night every night. Last night there spent over an hour on the phone with customer service at 10pm because the smoke detector was beeping every 2-3 minutes because the battery was dead. Needless to say customer service did nothing. My husband 3 blocks to Walgreens and bought a 9volt battery so we could sleep. All of this could have been prevented if simple maintenance was done!! Thanks for the ruined vacation! Will NEVER use this company again and will be sure let everyone know I talk to to not use it either!!! ### 1/5 — It was ok... but not what I expected *2019-06-26, version 1.4.13* Check in was easy, The room was a decent size, upon arrival it wasn’t as clean as it should have been. Pasta sauce still on the fridge. There is no daily cleaning and no mop so it was hard to keep the place as tidy as I would have hoped. The day before we checked out someone was parked in our spot. I chatted with Hosteeva staff who gave me a parking spot that wasn’t even in the garage. When I called the woman on the phone was very rude and told me “the policy changed as of today and parking cost are starting at $18 per night”. And there was nothing she could do about it. I was not having it and argued with her. She then said she would look at Expedia website (whom I booked through) to see if the policy had been updated she then came back on the phone and said since it was still showing as free parking on the website she “would make an exception” what poor customer service. I literally waited over 30 mins for a new assignment. Perhaps if the customer service from her wouldn’t have been so bad, this place would have gotten a few more stars. ### 1/5 — Unbelievable Beware *2019-02-25, version 1.4.11* Received this picture in a text saying that I would be charged 300 because the shower door was broken and loose. I informed them that we didn’t leave this unit damaged in anyway and asked several times that my daughter be allowed to inspect the unit on our behalf. I was told that the manager was not on site and that maintenance would be going to the unit tomorrow. I questioned whether anyone had entered the unit after we left and was given two separate responses. First time was that the manager entered with the cleaning crew and saw the broken door. Next time I called I was told that the crew called the manager after they entered. After the 3rd call, i was told that I would not be charged as the door came off the hinges. I felt like I was being scammed especially since we were not going to be able to see the so called damage we caused. LESSON LEARNED: take pictures before you leave. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful stay *2021-10-31, version 1.4.13* I really have enjoyed my stay last two months it has been great anytime we had an issue with people who wanna yell at 1Am but they took care of it sure enough. So if y’all wanna stay here it’s the place too be !!! Thank y’all for the wonderful stay ### 5/5 — Awesome!!!!!! *2020-04-09, version 1.4.13* Everything was just as described. There was a little confusion at check in being that there were two buildings side by side for the entire unit . Everything was clean and neat and there were no issues . The representatives were very helpful and they kept the room spotless! There was a beach right across the street and water activities for us to do . We were only about 30-45 minutes away from South beach Miami. It was awesome ! The view was great . We will definitely be booking again!!!! ### 5/5 — Greatest out of town experience EVER! *2019-12-01, version 1.4.13* I was so impressed by how convenient everything was and how smoothly check in was. There is no front desk but instructions were sent to me 24hours prior to check-in as promised. It was like our home away from home!! The bed was better than my bed at home. I will ALWAYS chose them when traveling. ♥️ My only complaint was the garbage disposal was backed up and the ice maker did not work. ### 5/5 — Great area, great condo *2019-09-15, version 1.4.13* This is a great place to land if you want the authentic feel of New Orleans without breaking your bank or dealing with the congestion of the French Quarter. There was no cable on the television, but we didn’t realize use it anyways. Just a block from St Charles. Parking is a bit confusing but overall, great experience! ### 5/5 — Nice condo! *2019-09-08, version 1.4.13* Loved this place. Wi-Fi didn’t work at first. But the property manager came and fixed that for us later in the second day of our stay. That was a little agitating, but not gonna change that it was a very nice place to stay!! Also, a tv in the bedroom wouldn’t hurt or something other than just a bed... :) ### 5/5 — Studio 434 room 306 *2019-07-29, version 1.4.13* The place is very nice. My first time ever staying in San Diego or a BnB! Our room was 306 with a window facing the Main Street. Nothing bad to say about the room. Had everything you need for a home away from home. Even had Netflix on the TV. Very cute space. However there are lots of homeless people roaming the streets. We were woken up quite a few times by a man screaming at himself, at 6am. Also be prepared to walk because the complex has no parking so you need to park on the street somewhere. Was very worried about our car all night. ### 5/5 — Wonderful location and Eric provided top notch customer service! *2019-04-11, version 1.4.13* Rented a 2br 2 bath unit, couple of minor issues which Eric went above and beyond to rectify immediately. We will definitely be and highly recommend!! Thank you for a wonderful trip for our family. ### 5/5 — Wonderful *2019-03-25, version 1.4.12* Super cute place!! Very clean and comfortable. We felt very at home. Right across the street from the beach. The condo has all the amenities to cook. Something we really appreciated were the beach chairs & sand toys. We traveled from Colorado and were thankful to have those. It’s a quiet place, but still close enough to the action downtown. Overall it’s a wonderful place to stay & we would definitely stay again. ### 5/5 — Huge space *2019-03-21, version 1.4.12* I got more than I expected which was wonderful. A fully functional kitchen, dining room and living room for a great reasonable price. I stayed right next to the working out room which again was very nice. The methods of communication was mostly through text messaging and links. The only issue I had was the location was very difficult I assumed I was looking for a huge hotel sign but it was a building and the address given was a main front street location that was not the real entrance. Much confusion there and caused frustration for me because the second address given led me right in front of building. Other than this everything was very pleasant ### 5/5 — Excellent Accomodations *2019-02-10, version 1.4.11* I was extremely impressed with the accommodations for our stay, we had a fantastic view from our room on the 11th floor and had a chance to enjoy ourselves with friends. We will definitely consider coming back and renting with Hosteeva again. thanks for everything. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*