# Hostplus

> Superannuation and insurance management app for Hostplus members. (iPhone/iPad app by HOSTPLUS Super.)

- Source: https://appshunter.io/ios/app/hostplus/id1499755194 (this page in markdown: same URL + `.md`)
- Developer: [HOSTPLUS Super](https://appshunter.io/developer/960507091)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 80 App Store ratings · 181 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 30 MB
- Languages: American English
- Released: 2020-08-12
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hostplus/id1499755194/reviews.md

## What is Hostplus?

At Hostplus, we pride ourselves on being uncomplicated. We make sure everything we do is simple to understand and full of only useful things. Our app is no exception. Check your balance, track your contributions, view your insurance and more with the Hostplus app. 

Getting started

-	This app is for Hostplus super members. If you don’t have an account with us, you can join online at hostplus.com.au
-	To make sure you’re using the latest features, please make sure your automatic updates are switched on.

Logging in

-	Login easily with a PIN, Touch ID, or Face ID for secure access to your information on the go.

## Key features

- Check account balance
- Track contributions
- View insurance details
- Secure login (PIN, Touch ID, Face ID)
- Simple and easy to understand

## What do users think of Hostplus?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and navigate interface
- 📱 Clean, modern, and intuitive design
- ⚡ Quick access to balance and account information
- 📊 Helpful graphs and visual balance tracking
- 🔔 Real-time balance update notifications
- 😊 Helpful and knowledgeable customer service staff
- 💳 Simple dashboard showing key information at a glance
- 🔐 Facial recognition and biometric login options
- 📈 Good for monitoring super contributions
- ✅ Reliable performance when working properly

**Cons**

- 🐛 Frequent app crashes and errors
- ⏱️ Slow loading times and laggy performance
- 🔄 Frequent maintenance windows and downtime
- ❌ Login failures and authentication issues
- 📉 Real-time balance updates degraded to 1-2 days
- 🚫 Limited functionality compared to web version
- 💰 High fees not reflected in returns
- 📊 Poor investment performance and returns
- 🔐 Security concerns after cyber attack incident
- 📱 iPad app only runs in portrait mode
- 🎯 Cannot change investment strategy on app
- 📋 Missing features that existed in previous versions
- 🔗 Inconsistent service quality and reliability

**Commonly reported bugs**

- App stuck on loading screen after PIN entry
- Login button unresponsive after recent updates
- Error 122: Minimum security requirements violation
- Unexpected error messages preventing app access
- Session timeout during password recovery
- App forgets login details after updates
- Error 115: Cannot connect to ChoicePlus
- Blue screen with no content displayed
- Facial recognition reverting to PIN without reason
- App requires update but no update available
- Push notifications with test messages appearing
- Continue button not responding during login
- Extended maintenance periods (14+ hours)
- App crashes after new updates

**Most requested features**

- Historical balance tracking by specific dates
- Financial year earnings breakdown (not just 12 months)
- Better graphs and detailed performance analysis
- Investment switching capability on app
- Two-factor authentication via authenticator app
- More detailed asset allocation information
- Download statements functionality
- Advanced calculators and financial tools
- Swap function for investments
- Better iPad optimization and landscape mode
- Ability to view investment returns and drill-down analysis
- Performance reports accessible on app
- Larger margin options for trading orders

## Recent user reviews (10 of 181)

All indexed reviews: https://appshunter.io/ios/app/hostplus/id1499755194/reviews.md

### 5/5 — New Customer

*2026-08-26, version 4.7.0*

Amazing flexibility I feel like I have control now of my Super 
Just day one and way better than all other super funds I’ve been with

### 5/5 — Great app.

*2026-08-26, version 4.7.0*

Exactly how l want to read my Super details. No fuss app with everything you need.

### 1/5 — iPhone app does not work

*2026-08-24, version 4.7.0*

My partner uses the app on an android phone and it works just fine. On my iPhone though… well that is a completely different story. Despite multiple contacts with Hostplus it has not been fixed. I have been told multiple times that they are aware it does not work and that they are working on a fix. But really? Does it take 2 years to fix it?
I just use the web browser. At least that works.

### 5/5 — Easy to use

*2026-08-13, version 4.7.0*

Excellent user experience. Quick access to main features.

### 1/5 — Very behind

*2026-08-13, version 4.7.0*

You can do very basic things with this app. This app is way behind than other funds app. Lot to improve.

### 5/5 — Best Super

*2026-08-11, version 4.7.0*

Low fares and great compounding benefits.

### 1/5 — Doesn't work

*2026-08-09, version 4.7.0*

App doesn't start at all. Immediately crashes

### 1/5 — Missing money!

*2026-08-08, version 4.7.0*

They do not pay members their benefits and rely on passive investors who don’t check.

### 4/5 — Works great . No dark mode

*2026-07-28, version 4.6.3*

It has all the features and works well without any lag.

It needs to have a Dark Mode to get 5 stars.

### 5/5 — Amazing

*2026-07-21, version 4.6.3*

Amazing

## Frequently asked questions about Hostplus

### What can I do with the Hostplus app?

The Hostplus app allows you to check your superannuation balance, track your contributions, and view your insurance details. It's designed to provide a simple and useful way to manage your account on the go.

### Who can use the Hostplus app?

This app is specifically for existing Hostplus super members. If you do not have an account with Hostplus, you can join online at hostplus.com.au. The app provides secure access to your existing account information.

### How do I log in to the app?

You can log in to the Hostplus app easily and securely using a PIN, Touch ID, or Face ID. This ensures that your personal financial information is protected while allowing for convenient access.

### Is the Hostplus app free to use?

Yes, the Hostplus app is free to download and use for existing Hostplus super members. There are no charges associated with accessing your account information or using its features.

## Version history (last 5 releases)

### 4.7.0 — 2026-08-04

This release includes the following:

• Manage your investments directly in the app
• Manage your pension payments with greater flexibility
• Access and join Choiceplus through the app
• User experience and accessibility improvements
• Minor bug fixes and performance enhancements

We're constantly working to improve the Hostplus app and support our members. Thank you for your feedback and please contact us if you experience any issues.

### 4.6.3 — 2026-06-14

This release includes the following:

• Minor UI copy refinements.

We’re constantly trying to improve and support our members and will continue to listen to your feedback. Please contact us with any issues and we’ll aim to respond and resolve them.

### 4.6.2 — 2026-04-07

This release includes the following:
- Consolidate your super 
- Enhancements to the balance history graph
- User experience and accessibility updates
- Minor bug fixes

We’re constantly trying to improve and support our members and will continue to listen to your feedback. Please contact us with any issues and we’ll aim to respond and resolve them.

### 4.5.2 — 2026-02-17

This release includes the following:
 
- User experience updates
 
We’re constantly trying to improve and support our members and will continue to listen to your feedback. Please contact us with any issues and we’ll aim to respond and resolve them.

### 4.5.1 — 2025-12-10

This release includes the following:
  - User experience updates
 
We’re constantly trying to improve and support our members and will continue to listen to your feedback. Please contact us with any issues and we’ll aim to respond and resolve them.

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## Related topics

[australian super](https://appshunter.io/ios/topics/australian-super) · [australian retirement trust](https://appshunter.io/ios/topics/australian-retirement-trust)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*