# Hostplus — user reviews

> 181 indexed App Store user reviews of Hostplus by HOSTPLUS Super, rated 4.90/5 from 80 ratings.

- Source: https://appshunter.io/ios/app/hostplus/id1499755194/reviews
- App overview in markdown: https://appshunter.io/ios/app/hostplus/id1499755194.md
- Rating breakdown: 5★ 75 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 1

## What do users think of Hostplus?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and navigate interface
- 📱 Clean, modern, and intuitive design
- ⚡ Quick access to balance and account information
- 📊 Helpful graphs and visual balance tracking
- 🔔 Real-time balance update notifications
- 😊 Helpful and knowledgeable customer service staff
- 💳 Simple dashboard showing key information at a glance
- 🔐 Facial recognition and biometric login options
- 📈 Good for monitoring super contributions
- ✅ Reliable performance when working properly

**Cons**

- 🐛 Frequent app crashes and errors
- ⏱️ Slow loading times and laggy performance
- 🔄 Frequent maintenance windows and downtime
- ❌ Login failures and authentication issues
- 📉 Real-time balance updates degraded to 1-2 days
- 🚫 Limited functionality compared to web version
- 💰 High fees not reflected in returns
- 📊 Poor investment performance and returns
- 🔐 Security concerns after cyber attack incident
- 📱 iPad app only runs in portrait mode
- 🎯 Cannot change investment strategy on app
- 📋 Missing features that existed in previous versions
- 🔗 Inconsistent service quality and reliability

**Commonly reported bugs**

- App stuck on loading screen after PIN entry
- Login button unresponsive after recent updates
- Error 122: Minimum security requirements violation
- Unexpected error messages preventing app access
- Session timeout during password recovery
- App forgets login details after updates
- Error 115: Cannot connect to ChoicePlus
- Blue screen with no content displayed
- Facial recognition reverting to PIN without reason
- App requires update but no update available
- Push notifications with test messages appearing
- Continue button not responding during login
- Extended maintenance periods (14+ hours)
- App crashes after new updates

**Most requested features**

- Historical balance tracking by specific dates
- Financial year earnings breakdown (not just 12 months)
- Better graphs and detailed performance analysis
- Investment switching capability on app
- Two-factor authentication via authenticator app
- More detailed asset allocation information
- Download statements functionality
- Advanced calculators and financial tools
- Swap function for investments
- Better iPad optimization and landscape mode
- Ability to view investment returns and drill-down analysis
- Performance reports accessible on app
- Larger margin options for trading orders

## Newest reviews (10 of 181)

### 4/5 — Works great . No dark mode

*2026-07-28, version 4.6.3*

It has all the features and works well without any lag.

It needs to have a Dark Mode to get 5 stars.

### 3/5 — It’s ok

*2026-07-18, version 4.6.3*

This app is pretty good but EVERY time there is an update it forgets my login details, which I just find annoying.

### 5/5 — Thank you for this app easy to manage all it’s all details

*2026-07-11, version 4.6.3*

Love it easy to manage

### 3/5 — INCORRECT PENSION PAYMENT WHY ??

*2026-07-11, version 4.6.3*

Call me IMMEDIATELY

### 5/5 — Great app

*2026-07-09, version 4.6.3*

Easy to use great having my Super at my finger tips

### 5/5 — Very good

*2026-06-25, version 4.6.3*

Very nice service

### 5/5 — Secure & Confident

*2026-06-23, version 4.6.3*

Strong secure app, provides good easily understood overview and complements Hostplus’s overall secure & strong customer service focus.

### 5/5 — Great dashboard

*2026-06-19, version 4.6.3*

I love the new feature that shows the most recent deposit on the screen when you login. Also, the transaction filter function with the total is very useful.

### 5/5 — Great Fund

*2026-06-17, version 4.6.3*

Host plus is a great find with low fees. The barefoot investor was definitely right. That app experience is amazing as well, so easy to use. Would highly recommend.

### 5/5 — Money

*2026-06-09, version 4.6.2*

I am very happy to save my money

## Most critical reviews (10 lowest-rated)

### 1/5 — iPhone app does not work

*2026-08-24, version 4.7.0*

My partner uses the app on an android phone and it works just fine. On my iPhone though… well that is a completely different story. Despite multiple contacts with Hostplus it has not been fixed. I have been told multiple times that they are aware it does not work and that they are working on a fix. But really? Does it take 2 years to fix it?
I just use the web browser. At least that works.

### 1/5 — Very behind

*2026-08-13, version 4.7.0*

You can do very basic things with this app. This app is way behind than other funds app. Lot to improve.

### 1/5 — Doesn't work

*2026-08-09, version 4.7.0*

App doesn't start at all. Immediately crashes

### 1/5 — Missing money!

*2026-08-08, version 4.7.0*

They do not pay members their benefits and rely on passive investors who don’t check.

### 1/5 — Fiona Todd

*2026-07-15, version 4.6.3*

I’m in severe financial hardship and I can’t get any money out I’m going to transfer to another super company

### 1/5 — App use

*2026-07-12, version 4.6.3*

Difficult to find instructions on withdrawing funds

### 1/5 — Probably going to leave

*2026-07-11, version 4.6.3*

After looking at some other super funds recently I saw that Hostplus fees were looking high and wasn’t performing the best on returns

### 1/5 — John

*2026-07-03, version 4.6.3*

Contacted the site twice no response very poor since it’s not your money it’s mine !!!!!

### 1/5 — Can not log in

*2026-06-21, version 4.6.3*

This has been happening for almost 2 weeks now. All I get is unexpected error. I have tried the app on iPhone and Samsung same error message on both. Have tried to contact support via the wed site but was waiting ages for someone to speak to me, I was waiting 40 mins and gave up.

### 1/5 — STOP ASKING ME FOR A REVIEW!!

*2026-06-15, version 4.6.3*

It is annoying hence why the 1 star !!!

## Most praised reviews (10 highest-rated)

### 5/5 — New Customer

*2026-08-26, version 4.7.0*

Amazing flexibility I feel like I have control now of my Super 
Just day one and way better than all other super funds I’ve been with

### 5/5 — Great app.

*2026-08-26, version 4.7.0*

Exactly how l want to read my Super details. No fuss app with everything you need.

### 5/5 — Easy to use

*2026-08-13, version 4.7.0*

Excellent user experience. Quick access to main features.

### 5/5 — Best Super

*2026-08-11, version 4.7.0*

Low fares and great compounding benefits.

### 5/5 — Amazing

*2026-07-21, version 4.6.3*

Amazing

### 5/5 — Reliable and easy to use

*2026-07-20, version 4.6.3*

Simply does what I need from the app, and does it consistently.

### 5/5 — 1

*2026-07-19, version 4.6.3*

#1

### 5/5 — Laif.

*2026-07-17, version 4.6.3*

Always happy with Hostplus and when I’ve started anew job I would start with employer’s super fund to compare, which would lead me back to Hostplus

### 5/5 — One of the best in all

*2026-07-16, version 4.6.3*

I highly recommend for all I know. 
Thank you

### 5/5 — Awesome super

*2026-07-13, version 4.6.3*

Great returns

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*