# Hotel Chocolat > Luxury chocolate gifting and VIP membership management app. (iPhone/iPad app by Hotel Chocolat Group PLC.) - Source: https://appshunter.io/ios/app/hotel-chocolat/id1518955513 (this page in markdown: same URL + `.md`) - Developer: [Hotel Chocolat Group PLC](https://appshunter.io/developer/1518955515) - Category: Shopping - Price: Free - Rating: 4.79/5 from 10,521 App Store ratings · 55 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 38 MB - Languages: English - Released: 2020-06-30 - Data updated: 2026-09-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hotel-chocolat/id1518955513/reviews.md ## What is Hotel Chocolat? Access the world of chocolate gifting from your phone. Buy luxury gifts from Hotel Chocolat, receive your VIP.ME benefits and see what’s happening in the world of Hotel Chocolat… App Features - The best in luxury chocolate and gift inspiration at your fingertips. - Browse and buy directly from your app. - Create and share wish lists in the app to keep on top of your gift planning. - Use our bespoke gift finder and choose the perfect gift, whatever the occasion. - Simple steps to sign up to become a VIP.ME member. - Straightforward process to add your existing VIP.ME account and card to the app. - Access your VIP.ME membership card virtually. - Access all your VIP.ME exclusive offers and rewards. - Get a first look at our latest innovations in chocolate, biscuits, drinks and more. - Up-to-date information on store locations and opening times. - Stories about our most-loved chocolates, current campaigns, planet pledge and more. Gift Finder - Answer a few simple questions about the occasion, the recipient and what you know about their likes and we’ll do the rest. - Choose to add a personal message with your gift or maybe for it to be sent in a gift bag. - Delivery options couldn’t be easier: Have gifts sent directly to the recipient, click and collect from your preferred store location or have them sent to you to add your personal touches. What is VIP.ME? If chocolate had a red carpet, you’d be on it. Chocolate lovers should be loved back and that’s why VIP.ME was created. Sign up and you’ll receive: - A welcome offer of 15% off your next purchase - A surprise gift on your birthday - VIP.ME exclusive offers and treats - Special previews of our new products - Entry into a monthly prize draw every time you shop - 10% off drinks and ices in stores and café locations Your Virtual VIP.ME Card If we carried around every club and membership card we owned, we’d need more than one wallet! The Hotel Chocolat VIP.ME app replaces the need for a physical card…Yippee! With the app in hand, you’ll have immediate access to a virtual version of your VIP.ME membership and all your latest Hotel Chocolat offers, wherever you are. ## Key features - Browse and buy luxury chocolate gifts - Manage VIP.ME membership and offers - Personalized gift finder - Virtual VIP.ME membership card - Store location and opening times - New product previews ## Recent user reviews (10 of 55) All indexed reviews: https://appshunter.io/ios/app/hotel-chocolat/id1518955513/reviews.md ### 1/5 — Hopefully a one off *2026-09-02, version 3.6* Usually go instore but thought I would use the app and order by post. Ordered 5x hot chocolate boxes. VIP discount came off as expected so far so good. Signed in….how many crosswalks, traffic lights , motorcycles and buses do I need to tick and oh wait new images come up too and I have to tick them as well!! Several minutes later bingo yes it’s me! Sorry very poor frustrating sign in process. Very good hot chocolate though so I’ll let you off but the app not so good. ### 1/5 — Unprofessional *2026-08-24, version 3.6* I have used Hotel Chocolat app for many years. The app is now unusable. There’s no update for it so it not that issue. I’m not logged in, so when I do it has given me 18 clicks on a photo of bicycles and traffic lights to prove I’m a human! Absolutely absurd! There’s no point in purchasing they don’t treat you as a human to spend money. The goods I tried to purchase was for a birthday present. Worst app I’ve used in 2026. ### 1/5 — The app sucks *2026-07-20, version 3.6* Asks you to prove you’re not a robot 234 times despite already being logged in. Doesn’t give the free postage over £40 despite being an offer and still tries to charge, and you have the audacity to charge for a click and collect when I’m using my fuel to do what should be free?? Having an actual laugh. Do better. ### 4/5 — New App. *2026-07-15, version 3.6* The revised app always have me log in again when I go to payment and adds at least 2 sessions of verifying that I’m not a robot. Rather annoying! ### 5/5 — Love chocolate *2026-07-13, version 3.6* I have used Hotel Chocolate for many years and I am pleased to see the success of this company also the online security they have put in place for the customers first class ### 3/5 — Ordering *2026-05-19, version 3.6* Glitch in the page set up was hard to work around but was to sort out in the end ### 1/5 — Payment options malfunction *2026-05-06, version 3.6* Wouldn’t let me pay by credit card, but would let me pay using ApplePay, which uses the exact same credit card??? ### 2/5 — Premium choc but basic app with no / poor service communication *2026-04-14, version 3.6* App is nice looking. More style than substance. Lets you order products but is hopeless at telling you about order processing and delivery timelines. Could do better, especially when they are at the premium end of the market. ### 5/5 — All good *2026-04-11, version 3.6* Very good ### 3/5 — App is fine paying not so much *2026-04-08, version 3.6* I don’t have an issue with the app particularly. I found what I wanted albeit some of the filters were not great. The problem came when I wanted to checkout. I wanted to pay by credit card and I was offered the pictures to find for security at least 20 times. Ridiculous. Gave up and paid by PayPal but I shouldn’t have had to do that. ## Frequently asked questions about Hotel Chocolat ### What is Hotel Chocolat? Hotel Chocolat is a shopping app that allows users to browse and purchase luxury chocolate gifts. It also provides access to VIP.ME membership benefits, new product information, and store details. ### How do I sign up for VIP.ME with Hotel Chocolat? You can sign up for VIP.ME through the app. The process is straightforward and allows you to become a member to receive exclusive offers and rewards. ### What are the benefits of being a VIP.ME member with Hotel Chocolat? VIP.ME members receive a welcome offer of 15% off their next purchase, a birthday surprise gift, exclusive offers and treats, special previews of new products, and entry into a monthly prize draw. ### Can I use Hotel Chocolat to find gifts for others? Yes, the app features a bespoke gift finder. By answering a few simple questions about the occasion and recipient, it will suggest the perfect gift. ### Does Hotel Chocolat offer different delivery options? Yes, Hotel Chocolat offers several delivery options. Gifts can be sent directly to the recipient, you can choose click and collect from a store, or have them sent to you to add personal touches. ### How often is Hotel Chocolat updated? The latest version of Hotel Chocolat is 3.6, which was last updated on April 1, 2026. Updates typically bring new features and improvements to the app. ### What devices is Hotel Chocolat available on? Hotel Chocolat is available for devices with an age rating of 4+. Specific device compatibility details are not provided, but it is generally available on iOS and Android platforms. ### What do users like about Hotel Chocolat? Users appreciate the app's convenience for purchasing luxury gifts and managing their VIP.ME benefits. The gift finder and exclusive offers are frequently highlighted as positive aspects. ## Version history (last 1 release) ### 3.6 — 2026-04-01 Bug fixes and improvements. ## More apps by Hotel Chocolat Group PLC - [HC - The Pod](https://appshunter.io/ios/app/hc-the-pod/id1518997681) All apps by Hotel Chocolat Group PLC: https://appshunter.io/developer/1518955515 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*