# Hotel Front Desk — A Hospitality Management App

> Mobile hospitality management app for hotels to track issues and improve guest service. (iPhone/iPad app by DesignFX LLC.)

- Source: https://appshunter.io/ios/app/hotel-front-desk/id930053689 (this page in markdown: same URL + `.md`)
- Developer: [DesignFX LLC](https://appshunter.io/developer/930053688)
- Category: Business, Productivity
- Price: Free
- Rating: 4.20/5 from 5 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 40 MB
- Languages: American English
- Released: 2014-10-31
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hotel-front-desk/id930053689/reviews.md

## What is Hotel Front Desk?

Technology that makes managing your hotel fun and easy!

It's time to ditch that clunky logbook at your hotels' front desk and replace it with Hotel Front Desk. This app helps hotels of all sizes focus on customer service and increased guest satisfaction scores by ensuring your hotel staff knows in real time every issue at the hotel level. No more miscommunication. With this completely mobile solution, Hotel Front Desk will give you instant access to all details you need to run a successful, smooth operation. From a new sales lead to a work order in a guest room, this iOS mobile app requires nothing more than your operations team being equipped with iPhones and/or iPads. No expensive software to install. No lengthy learning curve. Finally you, the hotel operator, will be completely involved in all the details ensuring that guest satisfaction at your hotel is at its highest!
“I sleep better knowing that my staff is collaborating and communicating effectively. Being able to check on the status of any guest request or work order with a simple tap of the app from my iPhone or iPad at any time of the day or night is a huge relief.” – Hotel Owner

Hotel Front Desk Benefits:
- No software to learn, easy to use, no time or money spent on training
- Eliminate lapse in communication 
- Greater customer satisfaction with attentive staff 
- Ability to know what is going on at your hotel without actually being there
- Save time and money with faster decision making
- Intercept customer issues resulting in greater customer satisfaction 
- Cost control with constant oversight of maintenance and expenses
- Increase room revenue with fewer refunds and adjustments
- Smoother shift changes with all staff always in the know

Hotel Front Desk Features:
- Emoji keyboard
- Made by a hotelier: designed with standard hotel language that we are all familiar with
- Beautifully designed welcome page feels like you are at your front desk
- Intuitively created with easily identifiable icons for Work Order, Tasks, Notes and Logs right on your homepage
- Completely customizable: use our departments, hotel areas, vendors, task types or add your own
- One-tap functionality to quickly open Work Orders and Tasks that sends immediate notification to assigned staff members
- Easily create, sort and track log entries

## Key features

- Real-time issue tracking
- Mobile task management
- Eliminate miscommunication
- Customizable departments and tasks
- Instant staff notifications
- Intuitive icon-based interface

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/hotel-front-desk/id930053689/reviews.md

### 1/5 — Doesn’t allow you to enter password

*2025-08-21*

Doesn’t allow you to enter password therefor unable to create an account

### 5/5 — Hotel Front Desk App

*2018-03-26*

The app is extremely efficient and has kept our front desk easily communicated and up to date on all events.

### 5/5 — Amazing app.

*2016-05-03*

This is a wonderful app to use in your hotel. You can keep in touch with employees on and off the clock, and can hold each employee accountable because of the new feature where you can see which employees have seen things written in the app. This is a great and easy way for managers to see everything going on in their hotel. Absolutely love this app.

### 5/5 — Great hotel app

*2016-02-03*

This app has been the greatest asset to our hotel I would recommend this app to all hotels that would like to become more organized. It's also available on desktop as well which is great when guest are around and you're not able to grab your phone, I give it two thumbs up.

### 5/5 — Awesome resource

*2015-03-26*

Great app! I wish there was an app like this for my graphic design team!

## Frequently asked questions about Hotel Front Desk

### What is Hotel Front Desk?

Hotel Front Desk is a mobile application designed to help hotels manage their operations. It replaces traditional logbooks with a digital system for real-time communication, task tracking, and issue resolution, aiming to improve guest satisfaction.

### Is Hotel Front Desk free to use?

Yes, Hotel Front Desk is available for free. It does not require any purchase or subscription to download and use its core functionalities.

### What devices does Hotel Front Desk support?

Hotel Front Desk is designed for iOS devices, including iPhones, iPads, and iPods. It requires your operations team to be equipped with these devices.

### How often is Hotel Front Desk updated?

The app was last updated on December 11, 2023, with version 4.0.3. This indicates a commitment to ongoing development and improvements.

### What are the main benefits of using Hotel Front Desk?

Key benefits include eliminating communication lapses, increasing customer satisfaction through attentive staff, enabling remote oversight of hotel operations, faster decision-making, and better cost control.

### Does Hotel Front Desk require extensive training?

No, Hotel Front Desk is designed to be intuitively created with easily identifiable icons and standard hotel language. It boasts a no-learning-curve approach, saving time and money on training.

### How does Hotel Front Desk help with guest satisfaction?

By ensuring staff is aware of all hotel issues in real-time, it allows for quicker resolution of guest requests and work orders. This leads to a more attentive staff and intercepts customer issues before they escalate, resulting in greater satisfaction.

### Can I customize Hotel Front Desk to my hotel's needs?

Yes, the app is completely customizable. You can use the provided departments, hotel areas, vendors, and task types, or add your own to tailor the system to your specific hotel operations.

## Version history (last 5 releases)

### 4.0.3 — 2023-12-11

Bug Fixes and Performance Improvements

### 4.0.2 — 2021-10-13

Same great functionality with a new and improved design and experience! With an updated dashboard, new icons, and a modern user interface, managing your hotel is easier and more fun than ever. Plus we've added emojis!

### 4.0.1 — 2021-09-09

Same great functionality with a new and improved design and experience! With an updated dashboard, new icons, and a modern user interface, managing your hotel is easier and more fun than ever. Plus we've added emojis!

### 4.0 — 2021-09-02

Same great functionality with a new and improved design and experience! With an updated dashboard, new icons, and a modern user interface, managing your hotel is easier and more fun than ever. Plus we've added emojis!

### 3.1 — 2019-01-04

Minor bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
