# Hotel Mobile

> Mobile hotel operations app for check-in, housekeeping, and maintenance. (iPhone/iPad app by Oracle America, Inc..)

- Source: https://appshunter.io/ios/app/hotel-mobile/id1130358456 (this page in markdown: same URL + `.md`)
- Developer: [Oracle America, Inc.](https://appshunter.io/developer/284793707)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 67 MB
- Languages: German (Germany), American English, French (France), Japanese, Brazilian Portuguese, European Spanish, Chinese (Simplified, China)
- Released: 2016-07-13
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hotel-mobile/id1130358456/reviews.md

## What is Hotel Mobile?

Oracle Hospitality Hotel Mobile is an innovative native application for iOS devices that enables hotels to provide exceptional guest experiences and improve operational efficiency. Hotel Mobile provides core hotel operational functions such as such as check-in and check-out, housekeeping and maintenance to mobile devices that staff members can use anywhere. 

Maximizing Guest Services beyond the Front Desk:
Hotel Mobile can help create individualized experiences by leveraging guests’ profiles, preferences, stay history and consumption patterns. With such information accessible at their fingertips, staff can provide one-on-one attention to guests on their arrival and departure from curbside, in lobbies or meeting rooms and even at airports. Service can be transformed in a multitude of ways: Groups attending an event can be checked in a special meeting area rather than endure snaking lines at the reception desk; and VIP customers can complete check-in en route to the hotel, allowing direct access to their rooms upon arrival. Hotel Mobile enables operators to welcome and engage guests in unprecedented fashion.

A few of the Front Desk features:
Reservations search with intuitive filters
Guest check-in
Room assignment, key encoding
Posting charges and articles
Check out with ability to email folio

Optimizing Housekeeping:
With an intuitive user interface – and easily recognizable icons – Hotel Mobile allows staff to tackle housekeeping and room management tasks with heightened efficiency. Fully integrated with Oracle Hospitality Property Management applications, Hotel Mobile displays the rooms which need to be cleaned based on the information in the property management system. 
Hotel Mobile accesses continuously updated information, ensuring staff has the latest updates. Conversely, staff can use Hotel Mobile to notify the front desk of changes in room status.
 
A few of the Housekeeping features:
Get real-time updates when guests check out
Manage room status
Create maintenance tasks
Enhance collaboration with the front desk
 
Improving Maintenance Operations:
With Hotel Mobile, staff can document new maintenance tasks in real time, promptly alerting the Maintenance Department of issues and expediting resolution. To better illustrate problems or repairs that require attention, the app can also attach and upload photos with a work order. Once issues are resolved, staff can use Hotel Mobile to immediately update maintenance statuses. 
 
A few of the Maintenance features:
Manage and create maintenance tasks
Include picture when creating maintenance task
Update and resolve maintenance tasks
 
Hotel Mobile leverages Oracle’s middleware and mobile application framework to offer users enhanced performance. 
By enabling instantaneous sharing of relevant information to hotel staff members throughout the property – and even beyond it – 
Hotel Mobile elevates guest service to new heights.

Please note that Oracle Hospitality Consulting services must be purchased separately to set up and configure Hotel Mobile.
A valid Hotel Mobile license must be obtained prior to use.

## Key features

- Guest check-in and check-out
- Room assignment and key encoding
- Housekeeping and room status management
- Maintenance task creation and resolution
- Guest profile and preference access
- Real-time operational updates

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/hotel-mobile/id1130358456/reviews.md

### 1/5 — Charge it still not working

*2019-07-10*

Charge it function is not working

### 5/5 — Great design and efficient

*2017-10-14*

I love this app. The flow is very intuitive and easy to learn and use. Design is a real pleasure. And it is very fast. Keep adding more features :)

### 5/5 — Super

*2017-02-23*

Wir arbeiten seit Januar mit der App und sie ist uns eine sehr große Hilfe. Nach kurzer Eingewöhnung sind jetzt alle Mitarbeiter die diese App nutzen (Housekeeping und Technik) sehr begeistert. Sehr empfehlenswert.

### 5/5 — Hotel Mobile

*2016-11-07*

This is an amazing App .. 100% integrated with our PMS :)

## Frequently asked questions about Hotel Mobile

### What is Hotel Mobile?

Hotel Mobile is a native iOS application designed for hotel staff to manage core operational functions like guest check-in/out, housekeeping, and maintenance directly from their mobile devices.

### What are the main features of Hotel Mobile?

Key features include reservation search, guest check-in/out with folio emailing, room assignment, housekeeping status updates, and the ability to create and resolve maintenance tasks, often with photo attachments.

### How does Hotel Mobile improve guest experience?

By providing staff with easy access to guest profiles, preferences, and stay history, the app enables personalized service from arrival to departure, allowing for more individualized attention.

### Is Hotel Mobile available on Android devices?

Based on the provided information, Hotel Mobile is an innovative native application specifically for iOS devices, including iPhone and iPad.

### How often is Hotel Mobile updated?

The latest version of Hotel Mobile is 1.45.1, which was last updated on August 27, 2021. This indicates a history of updates, though the exact frequency is not specified.

### What is the rating for Hotel Mobile?

Hotel Mobile has a perfect rating of 5.0 stars, based on 1 rating. This suggests a very positive user reception among its current user base.

### Does Hotel Mobile have ads?

No, Hotel Mobile does not contain advertisements. The application is free to download and use without any ad interruptions.

### What is the age rating for Hotel Mobile?

Hotel Mobile has an age rating of 4+, making it suitable for a wide range of users within the hotel staff demographic.

## Version history (last 5 releases)

### 1.45.1 — 2021-08-27

Thank you for using Hotel Mobile. This release brings a better user experience and important stability improvements.

### 1.45 — 2021-07-14

Thank you for using Hotel Mobile. This release brings a better user experience and important stability improvements.

### 1.44 — 2020-09-16

Thank you for using Hotel Mobile. This release brings a better user experience and important stability improvements.

### 1.42 — 2019-11-22

Various bug fixes and improvements enhancing the check-in and check-out experience.
In order to benefit from the new version customers must obtain the latest version of the Hotel Mobile REST API from Oracle Software Delivery Cloud (OSDC)

### 1.41 — 2019-07-01

iPhone users are now able to post minibar articles to the guest’s room bill.
Items can easily and intuitively be added or removed to a shopping cart and be posted to the guests account.

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All apps by Oracle America, Inc.: https://appshunter.io/developer/284793707

## Related topics

[hospitality mobile access](https://appshunter.io/ios/topics/hospitality-mobile-access)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*