# Hotel Venture — user reviews > 25 indexed App Store user reviews of Hotel Venture by Hyperlab Games, rated 4.60/5 from 434 ratings. - Source: https://appshunter.io/ios/app/hotel-venture/id6745542778/reviews - App overview in markdown: https://appshunter.io/ios/app/hotel-venture/id6745542778.md - Rating breakdown: 5★ 363 · 4★ 31 · 3★ 13 · 2★ 10 · 1★ 17 ## What do users think of Hotel Venture? Overall sentiment: negative **Pros** - 👍 Game concept - 💡 New twist on idle games **Cons** - 🐛 Ads still present despite purchase - 🐛 Loot box issue preventing progress - 🐛 Upgrade requirements unclear - 🐛 Math issues with boosts - 🐛 Glitches preventing progress **Commonly reported bugs** - Game won't open - Loot box issue - Upgrade requirements unclear - Math issues with boosts - Glitches preventing progress **Most requested features** - How to complete structure skill challenge - Ability to get keys for upgrades ## Newest reviews (5 of 25) ### 2/5 — Too many long ads *2025-10-15* Tha ads takes more than 1 minute each time. And it repeats too often **Developer response:** Thank you for your feedback! Our team has made the necessary adjustments regarding ad frequency and duration. We recommend downloading the latest version of the game to enjoy the best experience. ### 2/5 — Fun but so much ads *2025-09-05* This game cool I played this game called Eatventure and that games very fun, this games like that game but 2d which I love 2d games but hate ads lol **Developer response:** Thank you for your feedback! We’re glad you enjoy our 2D style. We’ve optimized the ads and updated the game, hope you enjoy the improved experience. ### 2/5 — Bug!!! *2025-08-24* I would’ve liked it and given more stars but I could play for more then 20 minutes before the game crashed and locked me into a constant gray screen trying to open a reward chest and not showing I had one. Also I wish you could assign the employees to specific floors so you don’t have to wait for the next available one to get to the next target. ### 2/5 — On second hotel *2025-08-18* Fun and all but now I’m at the one upgrades where it says to have keys and money to upgrade. I can’t find anywhere to get the keys. **Developer response:** Thank you for your feedback! You can get keys from the Monopoly feature unlocked with the Second Hotel. ### 1/5 — Good game until it gliches *2025-05-29* Was having fun then it glitched out, wanting me to open a chest. Even though it says I have not chest to open. So it froze. **Developer response:** Thank you for your feedback! We’ve fixed the chest opening issue, please update the game and try again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nicht nutzbar *2026-04-03* Bundle gekauft für jede Menge Geld und es geht nicht weiter. Bin Level 13 und trotzdem ist die Arena und das Inventory nicht freigeschaltet. Bin im zweiten Hotel und trotzdem ist das Monopoly nicht freigeschaltet. ### 1/5 — Glitch *2025-11-02* Activity reward has been stuck in negative time and I haven’t been able to collect rewards in awhile ### 1/5 — So confused - can't proceed *2025-10-27* I'm on the second hotel and to unlock Yoga I need to be level 15. I've upgraded all other available floors and I'm only level 14... how do I level up? Am I missing something? ### 1/5 — What did I just purchase *2025-10-06* ****UPDATE:: new game update just completely messed up all the progress I had made in the game. After watching hundreds of commercials after purchasing the no ads— game deleted. Not worth it. Way too many games out here to be wasting your time on this one. I liked the game concept. New little twist to the idle games I play…. But what did the “no ads” I just purchased cover? I still have ads on quite literally everything. At the point where I hit restore purchases because I was like this can’t be it lol you got me **Developer response:** Please download the newest version of the game and use the “Restore Purchases” option to recover your progress and purchase. The “No Ads” package removes interstitial and banner ads. Thank you for your patience and support. We hope you’ll have a much better experience with the latest version. ### 1/5 — Kiz *2025-09-26* Cannot load, does not get past loading ads. Obviously not fixed as stated to someone else. Disappointing **Developer response:** We noticed that some devices were experiencing a loading screen issue, and our team has fixed it in the latest update. Please download the newest version of the game to check that the problem is resolved. Thank you for your support and patience. ### 1/5 — $5 no adds and skips?? *2025-09-18* What’s the point? The no ads for $5 does not remove all adds. **Developer response:** Thank you for your feedback. The “No Ads” package only removes interstitial and banner ads. Rewarded ads remain optional and are designed to help players earn extra rewards. ### 1/5 — Wouldn’t load *2025-08-10* Downloaded this game as I thought it looked good from the photos however, when downloaded would not load or go past the “loading ads” page. Deleted! **Developer response:** Thank you for your feedback! We’ve fixed the issue, please update the game and try again. ### 1/5 — Level 2 *2025-08-04* I’m on level 2 and cannot upgrade any rooms because I need keys. I have no idea how to gets keys. Wish I could figure it out. Nice game other wise. **Developer response:** Thank you for your feedback! You can get keys from the Monopoly feature unlocked with the Second Hotel. ### 1/5 — Work on your math. *2025-08-01* A lot of the math is off. If I have something that is giving me 8 Million and I boost it by 1000% it shouldn’t got to 40 Million. **Developer response:** Thank you for your feedback! We’ve corrected the values and updated the game, please update and try again. ### 1/5 — Verschiedene Sprachen ? *2025-07-27* Es wird gesagt das man dieses Spiel auf verschiedenen Sprachen spielen kann , dies ist allerdings gelogen das Spiel läuft nur auf Englisch ! **Developer response:** Vielen Dank für Ihr Feedback! Neue Sprachen werden in zukünftigen Updates hinzugefügt. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice game but…. *2025-10-25* I’m on the second hotel but the Monopoly game is grayed out so unable to play to get the keys I need. Currently level 10 but need to get to level 12 to unlock the basic rooms. Pretty boring start to the second hotel. Still a cool little idle game to kill time. **Developer response:** Hi there! We’re sorry for the issue you experienced — a fix has been released. Thank you so much for your kind words, your patience, and for playing! ### 5/5 — Structure skill *2025-09-16* How do I complete the structure skill challenge? I’ve tried everything and can’t seem to complete it. **Developer response:** Thank you for your feedback! To complete the Structure Skill challenge, you need to unlock special objects within the hotel first. After that, you can activate the skill from those objects. ### 5/5 — Won’t Open *2025-08-08* Downloaded the game and it won’t even open. **Developer response:** Thank you for your feedback! We’ve fixed the issue, please update the game and try again. ### 5/5 — Fun game *2025-06-04* Ready for more levels to come out! **Developer response:** Thank you for your feedback! New levels and new hotels have been added, please update the game and try them out. ### 4/5 — good game except for one thing *2026-06-02* good gameplay however after the first hotel you need keys to level up the floors, the only way to get the keys is by chance on the monopoly board which is annoying as the amount of keys needed to high compared to the amount of keys you earn on monopoly. other than that i would love the game ### 3/5 — What did I just purchase *2025-09-17* I liked the game concept. New little twist to the idle games I play…. But what did the “no ads” I just purchased cover? I still have ads on quite literally everything. At the point where I hit restore purchases because I was like this can’t be it lol you got me ### 3/5 — Bug *2025-08-23* It won’t let me open the loot box so therefore I can’t move on in the game. So far I was loving it . **Developer response:** Thank you for your feedback. The loot box issue has been fixed in the latest update, please update the game and try again. ### 3/5 — glitching *2025-07-17* i love this game but i finished chapter two everything is fully upgraded and i can’t move on the chapter three it says i haven’t upgraded all items but i have **Developer response:** Thank you for your feedback! We’ve fixed the issue with the Third Hotel not unlocking and added the new hotels, please update the game and try again. ### 2/5 — Keys *2026-07-14* So I’m stuck on the 2nd hotel. As I can’t get the monopoly to work so I can’t unlock the keys so now I’m just stuck not worth it tbh ### 2/5 — Keys? *2025-11-12* I am unable to get keys to upgrade my rooms in my hotel. I read somewhere you need to play the monopoly game except it says that I don’t unlock that until I get the next hotel?? How am I suppose to upgrade to the next hotel if I can’t get the keys I need? Not fair at all. I’ll change my review if the devs can figure out a fix. Looks like a lot of the reviews all say similar things about the keys. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*