# HotPads - Apartment Rentals — user reviews

> 230 indexed App Store user reviews of HotPads by Hotpads.com, rated 4.80/5 from 109,165 ratings.

- Source: https://appshunter.io/ios/app/hotpads-apartment-rentals/id345957475/reviews
- App overview in markdown: https://appshunter.io/ios/app/hotpads-apartment-rentals/id345957475.md
- Rating breakdown: 5★ 95,033 · 4★ 9,726 · 3★ 2,932 · 2★ 618 · 1★ 856

## What do users think of HotPads?

Overall sentiment: neutral

**Pros**

- 🚀 Great searching tools
- 👍 Intuitive app
- 👍 Helpful for finding homes
- 👍 Excellent app for apartment searching
- 👍 User-friendly interface

**Cons**

- 🐛 Inaccurate listings
- 🐛 Erratic filter performance
- 🐛 Frequent zooming out of map
- 🐛 Inability to clear all filters
- 🐛 Missing photos in listings

**Commonly reported bugs**

- Listings disappearing after updates
- Inability to contact landlords through app
- Application issues causing credit score drops

**Most requested features**

- More specific pet filters
- Ability to save preferences for each search
- Bring back for-sale listings
- Improved notification filtering

## Newest reviews (12 of 230)

### 4/5 — Suggestion

*2026-08-16, version 7.6.10*

Would be cool if you had a note section for each saved location

### 2/5 — Glitchy

*2026-08-11, version 7.6.9*

Message feature doesn’t function in the app. Messages do not appear.

### 2/5 — No land lord calls back

*2026-08-03, version 7.6.0*

I call  places or buildings and nobody ever picks up even if I leave a voicemail I’m never receiving a call back

### 4/5 — Fix Messages bug!

*2026-07-17, version 7.6.0*

Great app, but it won’t show messages on the app from landlords you’ve contacted.

### 3/5 — Hate the iPad version

*2026-06-23, version 7.5.5*

The split screen sucks

### 4/5 — Awesome, although I’ve had the promotions shown on the App be incorrect with the rental itself.

*2026-06-17, version 7.5.5*

I like the way this New Rental Home/Apt Search App look & the way the App provides your requested A

### 3/5 — No Images

*2026-06-08, version 7.5.5*

Images not available on new listings anymore

### 3/5 — Can’s See my Inbox

*2026-06-07, version 7.5.5*

I’ve been using this app to find places which has been helpful but every time I try to access my inbox in the app I keep getting an error message.

### 3/5 — Can’t open messages

*2026-06-04, version 7.5.5*

Just downloaded the app like an hr ago and the messages aren’t able to open I had my bf download it to see if it was my phone and it’s the app itself, it’s pretty useless if you can’t see the messages

### 1/5 — Fix the bugs!!!

*2026-03-26, version 7.5.0*

This app could be so amazing if you made the process of contacting landlords flawless. That check availability link crashes all the time.

### 2/5 — Why did you take away street view??

*2026-03-25, version 7.5.0*

Can no longer look at the street the rental is located after recent update

### 3/5 — Tiaras

*2026-03-20, version 7.5.0*

It’s a good app it just need to show the right filters and better prices

## Most critical reviews (10 lowest-rated)

### 1/5 — Filter is pointless

*2026-08-10, version 7.6.9*

I have the filter set to allow dogs. Why does app this still show properties that don’t allow dogs?!

### 1/5 — Misleading.

*2026-07-23, version 7.6.0*

Lists new units but complex has been around for years. Prices are always inaccurate.  Seems they removed a lot of the direct websites.  Little to know additional information is really on there just a bunch of pictures.

### 1/5 — I already saw these

*2026-06-18, version 7.5.5*

Stop sending me the same properties. Stop sending me houses. You are wasting my time!

### 1/5 — Not working correctly

*2026-06-08, version 7.5.5*

Usually the app if fine but just recently all these places are up, all same price and all don’t show photos or anything. Like a glitch or something. I signed out and signed back in and even deleted and reinstalled but still the same. Hope they fix this.

### 1/5 — Not credible listings.

*2026-05-31, version 7.5.4*

I’ve applied to two listings. First of all, I had to pay for an application and it feels like they just took my money and ran. I reached out for a follow up with no response — it looks like the listing has not been rented out, and the link the app shares with me regarding this listing reads “error”. I would not recommend HotPads, I’m better off just driving around looking for “For Rent” signs!

### 1/5 — App is completely broken

*2026-05-25, version 7.5.4*

So worried that a bot would use their garbage app, they've made it completely unusable. Constantly asks you to verify you're not a bot until you give up on using the app. What a freaking joke.

### 1/5 — Frustrated

*2026-05-17, version 7.5.4*

Not sure how many of these posts are genuine. Just like the job market, I suspect the housing market is filled with scam posts. I have receive messages from landlords via email, but when I go to my profile on the app, there is nothing. Are fake posts driving engagement?

### 1/5 — Glitchy

*2026-05-14, version 7.5.4*

This app is challenging to use.  Saved searches show no availability but there’s availability, saved search map boundaries change after saving (removing available properties from view), unable to delete save searches.  They keep reappearing.  Get notifications for properties I’m not interested in saying I’m interested, and multiple notifications for the same property in the same day.  No way to view all the available properties for all your saved searches in one location.  Have to click on each search area separately.

### 1/5 — Used app for a month.

*2026-05-07, version 7.5.3*

They sold my data and I have not stopped getting robot calls every day for 2-3 weeks.

### 1/5 — Why did you take away street view??

*2026-03-29, version 7.5.0*

Can no longer look at the street the rental is located after recent update!

## Most praised reviews (10 highest-rated)

### 5/5 — Cr

*2026-08-22, version 7.6.10*

Great app

### 5/5 — I wonder if it is accurate but damn good app interface

*2026-08-08, version 7.6.0*

I’m looking for a place and use HP every day. So far, so good!

### 5/5 — 10/10 better than competitors

*2026-07-28, version 7.6.0*

HotPads is far a far better app and platform over the alternatives and has better filtration features, by far.  The ONLY reason to use the evil top platform is because so many places do applications and messaging through it.  All three main competitors’ apps are absolute unstable trash.  Hell, I’d work for HotPads - with the right new features, they deserve to be the go-to housing platform.

### 5/5 — Need to move...💯Get This App💯

*2026-07-01, version 7.5.5*

I'm looking for a house to rent. This app is Easy to use,has great filters,the Landlord or realtors really do contact you back with any questions you might have!!! I TRULY LOVE ❤️ IT... i'm moving to Nevada and I get alerts when a house is up for viewing. Get this app ...it will not let you down!!!! Toni🐸

### 5/5 — I like

*2026-06-27, version 7.5.5*

That you can when the price for a rental is reduced.

### 5/5 — 🙌🏽

*2026-06-12, version 7.5.5*

Best rental app there is!!!

### 5/5 — Good application

*2026-05-14, version 7.5.4*

Very good idea

### 5/5 — Good application

*2026-04-23, version 7.5.2*

Very good idea

### 5/5 — One of the better apartment apps

*2026-02-19, version 7.4.7*

I find it very easy to use. It does have some glitches occasionally when it comes to messaging landlords and leasing offices, but everything else considered. This is my preferred app.

### 5/5 — Organized and quick message return

*2026-02-08, version 7.4.6*

Great way to connect with private owners, it’s been just one day and I’m going to a viewing tomorrow!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
