# Hotpoint — user reviews > 54 indexed App Store user reviews of Hotpoint by ALWIN INC., rated 2.80/5 from 40 ratings. - Source: https://appshunter.io/ios/app/hotpoint/id815994644/reviews - App overview in markdown: https://appshunter.io/ios/app/hotpoint/id815994644.md - Rating breakdown: 5★ 18 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 21 ## Newest reviews (10 of 54) ### 2/5 — Does NOT Work Well *2022-07-07, version 3.8.2* Hard to get this app to work. But once I got it working, which took forever, they only have videos from 2 months ago and older. Need to have recent videos. Dying to see my birthday videos, which have not been emailed, STILL! Thought this would be a good way to get videos from last month but no happening. ### 5/5 — Great App! *2019-05-16, version 3.7.5.1* Just moved to LA and love using it to discover new places. Easy to use and navigate. ### 5/5 — Amazing App *2019-05-16, version 3.7.5.1* Love Hotpointe! Easy, seamless, interactive. ### 5/5 — Super fun & user friendly! *2019-05-15, version 3.7.5.1* Such a fun app, I love being able to see live feeds of what’s going on at the best venues everywhere. Also super well designed and user friendly, SO happy I discovered!! ### 1/5 — App doesn’t work *2019-05-05, version 3.7.5.1* Times out, can’t view your profile, can’t view or save videos, major app bugs ### 1/5 — App won’t load *2019-01-13, version 3.7.5.1* App won’t load up my videos and there’s no support to contact ### 1/5 — doesn’t work *2018-10-17, version 3.7.5.1* never lets me load my own profile/hotpoints ### 5/5 — Great lifestyle app and experience! *2018-08-08, version 3.7.5.1* Instantly makes you 100 new friends and gets you laid. A+... would make out in front of a Hotpoint again. ### 5/5 — Great App *2018-08-08, version 3.7.5.1* Really enjoyed using this for a night out with my friends! Always down for a bit of fun! ### 1/5 — Cannot delete account *2018-07-27, version 3.7.5.1* I created an account through the super not-user friendly platform to access 2 videos. I then later wanted to delete my account, as the videos are public and I do not want them associated with my name. THERE IS NO WAY TO DELETE THE ACCOUNT. I emailed their “customer service” account twice and both emails went ignored. ## Most critical reviews (10 lowest-rated) ### 1/5 — HORRIBLE *2021-08-12, version 3.8.2* This app never works how it’s supposed to and I get a message saying the account doesn’t exist when I send email to support. why have an app if it doesn’t work correctly???? You would think after all the bad reviews ALWIN would do something … Your best bet is hoping you’ll get the email and be able to download it from there. This app is the worst ### 1/5 — Unusable *2020-12-07, version 3.8.2* Seriously I never review apps but this one is abysmal. For the Joey’s out there that means terrible. It’s almost impossible to even login let alone find a picture. The apps is unusable, crashes constantly and won’t load pictures. Just all around terrible and whoever made it doesn’t know what they are doing. Looking up reviews I guess it’s been like this for a year now with no support. Just so so so bad. Don’t even bother downloading it. ### 1/5 — Trash *2020-11-28, version 3.8.2* App is constantly breaking down with errors. Lately you can’t even see the whole gif because they’ve all been converted to portrait mode. Also, videos are no longer able to be downloaded. ### 1/5 — Can’t login *2020-04-18, version 3.8.2* Every time I try to register it says “something went wrong” and I can’t progress. ### 1/5 — App barely works *2020-02-29, version 3.8.2* Originally just wanted to get the video we took at a venue but as soon as i got the app and opened it—nothing works, no content appears. I dont think this app is where it needs to be. ### 1/5 — This app is a waste of time *2020-02-18, version 3.8.2* My experience on the app thus far has been watching it load for minutes at a time and nothing ever coming up... very frustrating as I wanted to see the videos we took at Barcadia in New Orleans. ### 1/5 — Won't get past loading screen *2019-10-29, version 3.8.2* The app doesn't even open or work past the sign up. ### 1/5 — So i take cute vids they get sent to my email address? *2019-10-22, version 3.8.2* The answer is WRONG. If you can even get the app to work, let alone find your vids, you should by a lottery ticket. Useless. ### 1/5 — review *2019-10-07, version 3.8.2* doesn’t let you take or give an option to open the camera. ### 1/5 — Doesn’t really work *2019-09-28, version 3.8.2* This would be a cool idea.... if the video was actually sent to you when they collect your email, and if the videos you take would actually be searchable in the app... or maybe if the app fixes the fact that it’s riddled with error messages... ## Most praised reviews (10 highest-rated) ### 5/5 — Love It *2020-03-13, version 3.8.2* I love this app!! Creating fun memories everywhere I go! ### 5/5 — Love this app!!! *2020-03-11, version 3.8.2* Hot point is always so fun to have at events and I’m stoked to explore all the awesome new features on the app!!! ### 5/5 — Amazing App!! *2020-03-09, version 3.8.2* This app is really cool! Easy to use, so many photos booths around. Especially at music festivals, my friends & I love using these, it’s super convenient and fun!! ### 5/5 — LOVE HOTPOINT! *2020-03-07, version 3.8.2* Captures all my moments when I’m having too much fun to. Always at the coolest spots. ### 5/5 — Dope App *2020-03-06, version 3.8.2* This App is sick one of my favorite apps. Helps me not waste my time and I can see if a place is poppin or not so I decide whether I go out based on it ### 5/5 — Fun! *2020-03-06, version 3.8.2* My friends and I love using the Hotpoint booths every time we see them at restaurants/bars/clubs! This app is a super cool way to share the memories of your fun nights out and see the shenanigans everyone else is getting into as well ### 5/5 — Love Hotpoint *2020-03-06, version 3.8.2* I love this app. It’s fun to see what’s happening all around the country. And I love that I only have to type my user name into a Hotpoint to get the videos emailed to me! Saves me a lot of time when I’m just trying to party and get cute pics. ### 5/5 — SO COOOOOL!! *2020-03-06, version 3.8.2* I downloaded this app bc I was attending a ton of events that had this. Its super cute and easy to use! There really is an art to posing for this, I find myself challenging the last video I made — I’m basically a pro now. ### 5/5 — Great app! *2020-03-06, version 3.8.2* Totally love this app! ### 5/5 — So cool! *2020-03-06, version 3.8.2* I see HotPoint units at venues all over the country! Super cool concept that is executed in a fun fashion. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*