# Hotspot VPN - Secure Proxy — user reviews > 585 indexed App Store user reviews of Hotspot VPN by Hotspot VPN, Inc., rated 4.70/5 from 8,963 ratings. - Source: https://appshunter.io/ios/app/hotspot-vpn-secure-proxy/id1323486315/reviews - App overview in markdown: https://appshunter.io/ios/app/hotspot-vpn-secure-proxy/id1323486315.md - Rating breakdown: 5★ 7,660 · 4★ 575 · 3★ 303 · 2★ 144 · 1★ 281 ## What do users think of Hotspot VPN? Overall sentiment: positive **Pros** - 🚀 Fast connection - 🔒 Works in China - 👍 Free to use - 👍 No ads or in-app purchases - 👍 Easy to use **Cons** - 🐛 Disconnects randomly - 🔋 Slow connection - 👎 Limited to one server - 👎 Unreliable customer support **Commonly reported bugs** - Inability to log in or reset password - Blocks access to certain websites **Most requested features** - Add more server options - Improve connection stability - Enhance customer support ## Newest reviews (12 of 585) ### 2/5 — Benim hiç ilgimi çekmedi siz beğendiyseniz olur *2025-08-09, version 2.0.2* Roblox’um hep dondu açılmıyor ama yine de oynayabiliyorum birkaç zaman ### 5/5 — Voice *2025-06-15, version 2.0.2* Super good ### 5/5 — Free + no adds from other apps *2025-06-11, version 2.0.2* Works great, not forced to watch adds, just a couple of their menus to click through, self advertising which I think is ok. No timed adds. Great free vpn. ### 5/5 — Great free vpn, highly recommend everyone to use! *2025-05-31, version 2.0.2* Works great, easy and fast connection. Works seamlessly with WhatsApp calls in the UAE. ### 5/5 — 666 *2025-05-30, version 2.0.2* 666 ### 5/5 — This VPN is ok to use. *2025-05-18, version 2.0.2* But sometimes the network will get stuck, and I hope to optimize it later. ### 5/5 — is very perfect *2025-05-10, version 2.0.2* good ### 5/5 — 10/10 *2025-05-10, version 2.0.2* Epic service was able to view stuff in bali I couldn’t before highly recommend 👍 ### 5/5 — Güzel *2025-04-06, version 2.0.2* Güzel ### 5/5 — Free version *2025-04-01, version 2.0.2* So far it is working well on free version without ads !! ### 5/5 — Hotspot VPN *2025-03-11, version 2.0.2* It’s an awesome VPN. A big thank you to everyone that created this awesome app it hides me well. ### 5/5 — Good *2025-02-20, version 2.0.2* Very good and constant ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing is free *2025-10-28, version 2.0.2* There are free servers that app will automatically assign, but guess what, it will choose the one that doesn’t work 😂 & if you want to chose snother FREE server you have to pay mony for choosing a free server 🤣🤣🤣🤣 ### 1/5 — SCAMMMMMMM *2025-09-18, version 2.0.2* Used this VPN and went on a website and the next day I got charged 70$ from uber for no reason and then the NEXT day 90$ AGAIN from uber. Had to submit a claim to the bank and get a new card. Emotionally traumatized do not buy this!!!! I’m just a girl trying to watch a show I found on twitter and thought the VPN would save me. ### 1/5 — Cannot access to my account *2025-07-04, version 2.0.2* I just paid for six months, but when I closed the app and open it again it showed me that I have to pay again. I cannot access to my account.Also, I tried to contact the support team but no response I hope this issue gets fixed soon. ### 1/5 — Dreadful app *2025-06-03, version 2.0.2* Absolutely woeful. Won’t let me send any feedback or complaints via the help area constantly says not connected yet it is !!! Also won’t let me switch off the random selection of country !! And doesn’t work on any my apps as always shows I am in Spain when want be showing uk. ### 1/5 — It’s very bad *2025-05-01, version 2.0.2* It s can’t connect and not tree ### 1/5 — Works sometimes *2025-04-30, version 2.0.2* Constantly gives me problems. I bought a year so use it every week but never works when needed. After purchase, I tried to create account to use both phones and it doesn’t work when trying. The app is not finished and there is no help from anybody as it always give an error message. ### 1/5 — Makes everything slow *2025-02-22, version 2.0.2* Makes everything super slow and changing location still doesn’t let me see news pages on social media. ### 1/5 — cant contact support *2025-01-29, version 2.0.2* i've tried to contact your team as we have subscribed to tbe yearly plan but about 3 months into our latest payment, the vpn can not be used. i've contacted through the app, the support page online and directly in email across the year, but have recieved no reply so far and it's been around half a year already ### 1/5 — Grosse calis de mard!!!! *2025-01-10, version 2.0.2* marche pas avecnle cris de reseau a l’ecole 0/10 🤬🤬🤬 ### 1/5 — Fraud *2024-11-20, version 2.0.2* I couldn't use it after I paid for it, and my emails went unanswered ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent VPN *2026-07-16, version 2.0.2* This is the best VPN secure VPN and very fast ### 5/5 — good *2026-05-02, version 2.0.2* verygood very good!!! ### 5/5 — Appreciate *2025-11-18, version 2.0.2* Keep on truck ### 5/5 — Great app *2025-11-06, version 2.0.2* Easy to connect, works well ### 5/5 — Excellent *2025-10-25, version 2.0.2* This VPN application is one of the best VPN I have ever used ### 5/5 — Cross GFW *2025-10-24, version 2.0.2* It could help me cross the GFW,that’s enough for me ### 5/5 — gOOd *2025-10-18, version 2.0.2* useful ### 5/5 — 👍 *2025-09-26, version 2.0.2* 👌👌 ### 5/5 — Perfect *2025-09-21, version 2.0.2* I LOVE IT ### 5/5 — Network *2025-07-30, version 2.0.2* Very strong and good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*