# Hotwire Communications > Manage internet, TV, billing, and get support for your Hotwire Fision account. (iPhone/iPad app by Hotwire Communications, Ltd.) - Source: https://appshunter.io/ios/app/hotwire-communications/id1215470042 (this page in markdown: same URL + `.md`) - Developer: [Hotwire Communications, Ltd](https://appshunter.io/developer/1215470041) - Category: Utilities, Business - Price: Free - Rating: 2.20/5 from 51 App Store ratings · 45 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 113 MB - Languages: American English - Released: 2019-03-12 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hotwire-communications/id1215470042/reviews.md ## What is Hotwire Communications? The Hotwire Communications app is for customers with Fision TV service. Manage your TV experience, account, billing, and support from your smartphone or tablet. This app includes remote DVR management for Fision TV, allowing you to schedule and manage DVR recordings while you're away from home. Note: If you have Fision TV+, please use the MyFision app. This app is intended for customers with Fision TV service. Features .Manage remote DVR recordings .View your channel lineup .Access TV Everywhere apps .View and pay your bill .Manage Auto Pay and Paperless Billing .View your services and account information .Receive community announcements .Contact Customer Care by phone or live chat .Troubleshoot your set-top boxes .Check for reported outages .Browse FAQs and support resources ## Key features - View channel lineup - Access TV Everywhere Apps - Manage account details - Pay bills and set up Auto-Pay - View payment history - Troubleshoot set-top box issues - Contact customer service ## Recent user reviews (10 of 45) All indexed reviews: https://appshunter.io/ios/app/hotwire-communications/id1215470042/reviews.md ### 1/5 — Immature app *2026-03-16* The TV everywhere option in this app linked you to every Services individual apps which they want you to download. A definite step backward ### 2/5 — App Update *2026-01-30* Updated App to new version. Went to open and got new screen saying “Update App”? Both Screens kept bouncing back to each other. I thought COX was bad! ### 1/5 — Terrible service *2026-01-18* The app was terrible to begin with. Now I can’t watch anything because it’s telling me to update but nothing is happening. I wish our HOA would get a better service, Hotwire is terrible, especially for mobile viewing. ### 1/5 — Failed *2025-11-10* You company continues to disappoint! ### 1/5 — Not good *2025-10-26, version 2.2.77* I’ve had this for years and until recently it’s worked well enough for what it does. However recently I get “Storage Info! unable to fetch storage info” and “MDS Token! Unable to fetch MDS Token” when trying to access my DVR. ### 1/5 — Terrible service and price *2024-10-29* Avoid, avoid. ### 1/5 — A joke *2024-04-19* What is it with cable companies that they can’t ever do anything right? The fact that one has to do a double back flip with a twist just to reach the remote control is an absolute joke. Is there never anyone with half a brain working for a cable company? Incompetence seems to run in their DNA. ### 1/5 — Account access *2024-04-16, version 2.2.31* I have tried to set up my online account for weeks and no matter how many times I have requested the verification to verify my email and complete my account setup, the code is never sent. I’ve called several times about it and no one could help. One agent offered to send a technician to my house because he didn’t know what to do. It just seems poorly managed. ### 1/5 — Mobile devices useless *2024-02-11* None of my mobile devices work anymore after my HOA made the brilliant decision to switch away from Xfinity. No channels, no mobile app to stream channels to other devices. Completely useless, like I stepped back 10 years in technology ### 1/5 — Tiniest font *2024-01-10* FIND IS SO SMALL CAN’T BE READ. YET THERE’S PLENTY OF ROOM ON THE PAGE TO MAKE NORMAL SIZE. PS: even with excellent eyesight it can't be read or expanded ## Frequently asked questions about Hotwire Communications ### What can I do with the Hotwire Fision app? The app allows you to manage your account details, view and pay your bill, set up autopay and paperless billing, and view your payment history. You can also access entertainment features like your channel lineup and TV Everywhere apps, get community announcements, and utilize support features. ### How do I pay my bill through the app? You can view your bill and make payments directly within the app. The app also offers the convenience of setting up Auto-Pay to ensure your bills are paid on time and setting up Paperless Billing to receive statements electronically. ### Can I get technical support for my TV or internet through the app? Yes, the app provides comprehensive support features. You can contact customer service via phone or live chat, view troubleshooting videos and FAQs, and manage or troubleshoot set-top box issues. You can also check for reported outages. ### Is the Hotwire Fision app free to download and use? Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or advertisements, indicating a free service for account management and access to features. ### What devices is the Hotwire Fision app compatible with? The app is designed for use on smartphones and tablets, providing convenient access to your account and entertainment features from your preferred mobile device. ## Version history (last 5 releases) ### 2.2.100 — 2026-07-21 Release for Fision TV customers. ### 2.2.99 — 2026-03-18 Billing Updates and Minor bug fixes ### 2.2.93 — 2026-02-04 Improved Billing Information Fixed other Minor Issues ### 2.2.85 — 2025-12-17 Minor UI fixes, enhancements, and bug fixes. ### 2.2.77 — 2025-09-29 • Fixed storing of billing address information • Other minor fixes and enhancements ## More apps by Hotwire Communications, Ltd - [Fision TV+](https://appshunter.io/ios/app/fision-tv-plus/id1583087749) - [MyFision](https://appshunter.io/ios/app/myfision/id6756888991) - [Fision Business Voice](https://appshunter.io/ios/app/fision-business-voice/id6791605747) All apps by Hotwire Communications, Ltd: https://appshunter.io/developer/1215470041 ## Related topics [hotwire communications](https://appshunter.io/ios/topics/hotwire-communications) · [fision](https://appshunter.io/ios/topics/fision) · [fision hotwire](https://appshunter.io/ios/topics/fision-hotwire) · [hotwire](https://appshunter.io/ios/topics/hotwire) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*