# Hourglass Time — user reviews > 173 indexed App Store user reviews of Hourglass Time by Congregation Software Foundation, rated 4.60/5 from 795 ratings. - Source: https://appshunter.io/ios/app/hourglass-time/id927752129/reviews - App overview in markdown: https://appshunter.io/ios/app/hourglass-time/id927752129.md - Rating breakdown: 5★ 627 · 4★ 73 · 3★ 39 · 2★ 24 · 1★ 32 ## What do users think of Hourglass Time? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient for publishers - 🚀 Helpful for secretaries - 🚀 Saves time and effort - 🚀 Improves reporting - 🚀 Keeps congregation organized **Cons** - 🐛 Bugs and glitches - 🔍 Difficult to find support - 🔍 Lack of documentation - 🔍 Confusing setup process - 🔍 Limited functionality **Commonly reported bugs** - Reports not loading - Unable to see group service reports - Publisher information not editable - Invitation links not working - Incorrect default start dates for pioneers **Most requested features** - Add calendar function for assignments - Allow tracking of field service activity - Provide option to choose auxiliary pioneer - Add ability to enter time in increments - Improve label printing functionality - Add option to cache publisher data - Provide ability to edit mistakes after submission - Implement iCloud or other backup solution - Add more language support (e.g. Spanish, Albanian) ## Newest reviews (18 of 173) ### 4/5 — Pretty good but some refinements welcome *2026-05-27, version 2.6.1* Please can you amend this app so that the notifications you receive when your assignment is cancelled tell you EXACTLY what assignment was cancelled. The current app only tells you ‘appointment on dd-mm-yyyy was cancelled’, but what if you had 5 simultaneous cancellations and if those assignments were on the same day? This issue has caused me quite a lot of stress and unnecessary confusion. The notifications need to state specifically what was cancelled as this detail is missing at the moment. ### 4/5 — Un suggerimento *2026-03-07, version 2.5.12* Si potrebbe aggiungere una funzionalità per la gestione dei territori? Sarebbe interessante avere la possibilità impostare un promemoria con una notifica in app, che dopo un periodo di tempo impostato precedentemente, comunica che il territorio assegnato è in scadenza e sarà necessario rientrarlo. Con questa funzione sarebbe perfetta. Per il resto ottima app. ### 4/5 — Ottima app ma *2026-03-02, version 2.5.12* Ottima app ma rimangono le notifiche con il pallino rosso in schermata, sarebbe ottimo se si potesse togliere una volta aperte/lette le notifiche ### 4/5 — Ottima, ma da perfezionare. *2026-02-26, version 2.5.11* La usiamo nella nostra congregazione ed è ottima. Piccolo problema, nella sezione territori dell’app non è possibile assegnare il territorio con la dicitura “campagna”. Si puó fare solo dal sito. Questo sarebbe da sistemare. Grazie. ### 4/5 — Field Service Calendar Needed *2026-01-15, version 2.5.10* Really nice app but still missing a daily Field Service record keeping calendar. Thanks! ### 3/5 — mi palomin *2026-01-04, version 2.5.10* mi palomin ### 3/5 — Mais funcional *2025-10-10* Poderiam colocar um campo de total (horas mais créditos)na primeira tela para o melhor acompanhamento das horas. Pois para saber tem que entrar na segunda tela. ### 2/5 — Problema login *2025-10-02, version 2.5.7* Da app permette l’accesso solo da account Apple e Gmail. Bisogna cambiare permettendo l’accesso con credenziali ### 4/5 — Opção recusar *2025-06-30* Acho que devia ter a opção para desativar a função recusar. ### 5/5 — Ottima app *2025-06-18, version 2.5.6* Proporrei l’aggiunta di un widget per poter consultare gli incarichi anche senza aprire l’app’, così da poterli avere sempre a portata di mano. ### 5/5 — GRUPOS *2025-06-01, version 2.5.5* Excelente app, es muy útil. Una idea sería poder ver la lista de los grupos para el servicio del campo dentro de la app. Gracias ### 5/5 — Bug *2025-05-31* Não está mais sendo possível “recusar” uma designação após aceitar a mesma. E o app não está mais enviando um lembrete das designações ### 5/5 — Ottima! *2025-05-10, version 2.5.5* L’app è perfetta non ci sono cose da dire. Mi ci trovo benissimo ### 5/5 — Uma provisão de Jeová *2025-03-05* Uma forma segura e prática de ter toda nossa rotina espiritual organizada e de forma prática facilitando nossa vida. Obrigado Jeová ### 5/5 — SISTEMARE LE NOTIFICHE *2025-03-02, version 2.5.3* App bellissima utilissima praticissima. Poco pratica la sezione statistica dei territori. Inoltre sarebbe bello arrivasse una mail ai proclamatori quando gli si manda la notifica dei territori che devono rientrare, non tutti hanno le notifiche attive sui dispositivi. La mail oltre alla notifica è più incisiva dí sicuro ### 5/5 — Excellent App *2025-02-20* We really enjoy and use this tool a lot! Please keep up the good work! Something we would like your help is the recording of the date when updating the territory house you visit. The date does not change unless you exit the application and ‘refresh’ . But going one by one, is difficult to keep track of which one has been changed as the date is not immediately recorded. Please work on this. Thanks! ### 5/5 — Don’t use NW publisher *2025-02-04, version 2.5.1* These brothers runs non profit and ask nothing for these of the use of the software. It’s a way for them to give back to Jehovah’s Organization ### 4/5 — Buena, pero hay sitio para mejoras *2025-01-18, version 2.5.0* Una aplicacion muy buena y practica, aunque le faltan algunos detalles para ser de 5* y ayudar aun mas. Espero que se tome nota y nos alegraria mucho ver algunas mejoras e integraciones como las siguientes: - tablon de anuncios (poder enviar recordatorios, anuncios, subirbcartas u otros documentos para los miembros de la cong). Seria estupendo si se pudieran crear varios, para asi gestionar tambien los grupos individuales - mejorar la funcion de los territorios, dando a los miembros la posibilidad de marcar el territorio trabajado (ver territorycontacts) - posibilidad de editar/actualizar el titulo de los discursos (hay algunos que no estan al dia) - organigrama de responsabilidades Estos son solo algunos detalles que notamos que faltan y se agredeceria mucho el poder añadirlos. Agradecemos vuestros esfuerzos!🙏🏻 ## Most critical reviews (10 lowest-rated) ### 1/5 — App needs an upgrade *2025-04-27, version 2.5.5* App does not have a great upload documents / letters / announcements. No record keeping to make it more comprehensive. The app has no ability to tap on events to see the detail; it seems only basic information can be inputted. An upgrade to make it more complete is required, as it is too simple in its current form. ### 1/5 — Falla *2025-01-08, version 2.4.17* Con iOS falla al pedir el Face ID ### 1/5 — App non autorizzato dalla Società JW *2024-09-23, version 2.4.9* Questo programma danneggia la privacy e non è autorizzata dalla Società JW. Non mi è piaciuto con questo nuovo app così tutti diventano pigri e senza amore. ### 1/5 — Please fix bug *2024-06-17, version 2.4.6* Application repeatedly says I have not submitted report for months/years prior to my even having downloaded it. Please provide a way for me to delete those bogus requests. Thank you. ### 1/5 — Incompatible con IOS 15 *2024-05-07, version 2.4.4* Después de muchas pruebas, incluso con otro dispositivo diferente, claramente el problema es la versión de IOS, con IOS 15.8 no funciona correctamente. ### 1/5 — Incompatibilidad con iOS 15 *2024-05-07, version 2.4.4* Después de probar en varios dispositivos con IOS15 algunas de las funciones más significativas no están disponibles. Debería indicar que se requiere iOS 16. ### 1/5 — Profile miss match *2024-02-27, version 2.4.2* The software somehow puts some one else’s profile and I can’t delete it or change it. ### 1/5 — Non è della WTB&TS *2024-02-25, version 2.4.2* Perché non regalate l’app alla società che potrà associarla a JW.org come la parte DONATE ? Se così fosse ci si potrebbe fidare a metterci dentro i propri nomi. ### 1/5 — Can not gain access *2022-02-27, version 1.7.3* The both links provided by my congregation secretary result in the following error message below. Invalid Invitation The invitation you used is no longer working. If you already used it on another device, ask for another invitation to link a different device. There does not appear to be a work around to gain access. Additionall, it seems an unwise idea to have all congregation publishers information on an outside source. However you have to go along with the arrangements. ### 1/5 — Update breaks Missing Rpts *2021-01-01, version 1.6.17* This update breaks the missing reports section. All pubs show up Unassigned. ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente aplicativa para ajudar a se organizar na congregação *2026-07-16* Aplicativo fluido e funcional! Cumpre muito bem a sua função. ### 5/5 — Secretario *2026-04-12, version 2.5.12* Coco gordo ### 5/5 — Muy práctica *2025-12-28, version 2.5.10* Facilita las tareas a quienes atienden cada responsabilidad ### 5/5 — Sugestão *2025-12-15* O aplicativo é excelente, parabéns aos desenvolvedores. Se pudesse adicionar para quem serve no idioma estrangeiro a opção de colocar estrangeiros na assistência da reunião seria muito bem vindo. Um abraço ### 5/5 — Parabéns a todos os Envolvidos *2025-12-04* O aplicativo é incrível tudo muito bem organizado ### 5/5 — Muito bom *2025-09-25, version 2.5.7* 10/10 ### 5/5 — Habilitar função de recusar designação. *2025-08-20* O aplicativo é excelente! Muito prático e organizado. Para mim ainda falta habilitar a opção de recusar designação, aparece apenas a opção de aceitar. ### 5/5 — Great app but please make a calendar where we can write our service time *2025-08-12* Great app I like it works good but I think a good extra feature would be to add a calendar where we can write the amount of hours we did service. Or maybe instead of a calendar something else. Thank you. ### 5/5 — Great program *2025-07-02* Having been an hourglass user for a few years as CLAMO then secretary and I find it easy to use. I’ve never seen even a glitch that wasn’t user error. I appreciate the developers progressive upgrades to it and their timely response to any questions I have. ### 5/5 — Accepter une attribution oralement *2025-06-30, version 2.5.6* Ce serait utile que le responsable d’un programme, puise accepter à la place d’un élève qui ne souhaite pas pas utiliser l’application, et accepte oralement une attribution. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*