# House & Garden — user reviews > 98 indexed App Store user reviews of House & Garden by The Conde Nast Publications Limited, rated 4.70/5 from 791 ratings. - Source: https://appshunter.io/ios/app/house-and-garden/id512913130/reviews - App overview in markdown: https://appshunter.io/ios/app/house-and-garden/id512913130.md - Rating breakdown: 5★ 698 · 4★ 37 · 3★ 12 · 2★ 11 · 1★ 33 ## What do users think of House & Garden? Overall sentiment: negative **Pros** - 💎 Beautiful magazine content - 🌳 Excellent gardening and home design tips **Cons** - 🐛 Frequent crashes and bugs - 🔒 Subscription and login issues - 📱 Poor mobile app experience - 🔍 Difficulty accessing past issues - 💸 Expensive subscription with no discounts **Commonly reported bugs** - App freezes and crashes on launch - Subscription not recognized despite active status - Downloaded issues disappearing from library - Compatibility issues with newer iOS versions **Most requested features** - Landscape mode support - Ability to delete downloaded issues - Improved syncing across devices - Better customer support responsiveness ## Newest reviews (17 of 98) ### 2/5 — Great Magazine but TERRIBLE APP *2026-01-06* There’s no excuse for this app ### 1/5 — Dead End *2024-12-17, version 33.5* Renewed my subscription. Try to link with my account, says it is already linked. Try to sign in to my account, says to link the subscription. I have been stuck in this loop for a week now. Customer Care via email are totally useless and in the same loop as the app. I cannot access my subscription and cannot login to the app. Nightmare that nobody seems to be able to fix. ### 1/5 — Clunky and user unfriendly *2024-02-26, version 33.5* Jerky page changing. Difficult to remove read issues. Content often disappears when offline. Do better, CN! ### 1/5 — Terrible awful app *2024-02-26, version 33.5* I subscribed to a yearly subscription through apple via this app. It worked fine for 2 months then suddenly stopped working, it wouldn’t refresh the magazine and kept saying I didn’t have any subscription. I deleted and reinstalled the app a bunch of times, reset my password, I reinstalled purchases. I spent waaaay too many hours of my life on this stupid thing. I contacted conde Nast, they told me to contact apple, I contacted apple, they told me to constant the app developers which is Conde Nast, I contacted them again they told me to contact apple. Still haven’t got any resolution and still haven’t got a refund for the 10 months I paid for and didn’t receive. Wasted £30 for nothing. DO NOT USE THIS APP you will lose your money and waste hours of your time! ### 1/5 — Paid annual rate and Can’t set up my account online *2024-01-11* I have paid for my subscription in November, 2023. When I tried to set up My account to view online- it sends you on a continuous loop with British Vogue. I received an email telling me that I have an account and must use that email. I need assistance and find where to ask for it on the page. ### 2/5 — Doesn’t seem to work for past issues *2023-12-29* I bought a subscription through iTunes that should give me access to past issues, but only the most recent issue seems to be readable. Any past issues say I’ve already bought a subscription but then say I need to log in or restore purchases to read the magazine. Which seems like a waste of 5 bucks so I def canceled my subscription instantly. I wonder if buying thru their website works and thru in app purchase doesn’t or something. ### 1/5 — Terrible *2023-11-24* Terrible the app doesnt work dont but ### 1/5 — App’s stopped working *2023-10-06* The House and Garden app launches, then immediately stops/shuts down. Have tried rebooting the iPad and the problem continues. ### 1/5 — does not open with ios 17 *2023-09-29* so far, no response from customer service, either. ### 1/5 — No longer works *2023-09-25* Crashes at start on new iOS. No updates in 3+ years ### 2/5 — Can only view in Portrait *2023-02-22, version 33.3* The App does not allow viewing of the magazine in Landscape so you don’t get full benefit of pictures and articles. ### 1/5 — App crashes after 30 seconds *2022-05-16, version 33.3* I was purchasing each issue through this app, but since November 2021 it crashes every time I open a purchased issue. No updates to the app for 2 years so I stopped. I can’t get the hard copy locally and an international hard copy subscription is ridiculously expensive. I was happy to pay for each issue in the app but now I just follow the Instagram and read free articles on the website instead. ### 1/5 — Menus disappear *2022-05-01, version 33.3* Navigations menus disappear mid way through ### 1/5 — Very buggy app *2021-05-27* I’ve deleted and reloaded this app two or three times. It’s fine for a short while, but then just shuts down every time I open it. ### 3/5 — App keeps crashing *2021-03-05* I love the magazine but the app keeps crashing, the app kicks me out every time a scroll to the next page. Could we get a patch or resolution ### 1/5 — Terrible app *2020-10-17, version 33.3* Hard to believe this title is from the same stable as The New Yorker - which is so much better in every respect. State of the art. The H&G app is barely usable. I give up in frustration every time. And am now wasting time writing this. Oh, and the print edition arrives over a month after it appears online, so H&G can’t do real world either. Huge disappointment. If I were an advertiser, I would seriously renegotiate my rates down. ### 3/5 — Good content, poor app *2020-07-16, version 33.3* It is a shame that attempting to turn the pages can be so frustrating that you tend to lose the will to continue to read the excellent content. ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossible to subscribe *2026-06-23, version 34.1* I’ve tried numerous times to activate my subscription and use the app without success. Staff very apologetic however still not resolved after 18 emails. Have cancelled, shame as looked like good magazine ### 1/5 — App not working *2026-03-02, version 34.1* App can’t link my subscription therefore I can’t see anything on it ### 1/5 — Active subscription blocked by “Must have subscription” error - support ignored evidence *2025-04-24* With an active subscription, the bottom half of every page is covered with a message stating, "To view this content, you must have an active subscription," followed by "Success." Responses from Customer Support have been useless - e.g., they replied with the same link I had already sent them, ignoring the screenshot showing my subscription was active. ### 1/5 — Design *2025-03-29* I am unable to read H&G on your app to which I have subscribed and it is very frustrating - also unable to contact support. ### 1/5 — ‘There is a connection error’ *2025-01-28, version 33.6* App clearly not running properly. Cannot activate account even though I have paid for a subscription. I have tried many times to gain access and the same message keeps coming up ^ … I have tried several WiFi connections and 4G. It is not a connection error. CN customer service really not helpful… don’t waste your time! ### 1/5 — Can’t activate account *2025-01-20, version 33.6* Called customer service to help they can’t help at all, this app is pointless really ### 1/5 — Does not work *2025-01-18* I bought subscription through iTunes and essentially through $100 in the toilet. The app does not work. There is absolutely zero help from them and like previous subscribers have mentioned I go into a single circular zoo of British Vogue and not Housing garden which I paid for my subscription for what a waste. ### 1/5 — Once I am able to access my subscription *2025-01-06* I hope that once I am able to access my subscription that it will be worth it - but I have never had so much trouble accessing an App. It just doesn’t work - and I am person who works on computers all the time and have lost of digital subscriptions. ### 1/5 — Useless *2025-01-04, version 33.5* App constantly logs out and loses the info plus login doesn’t work most of the time. No help with support email. Wouldn’t bother with this you can never access the magazine! ### 1/5 — Awful app *2024-12-21, version 33.5* Agree with other reviewers, this app is an absolute waste of time. Always connecting issues, fails to log in, I have deleted it from my phone for good. ## Most praised reviews (10 highest-rated) ### 5/5 — Beautiful *2024-05-05, version 33.5* We’ll simply beautiful magazine and the online version is fast. Love it. ### 5/5 — My favourite magazine in the whole world!! BAR NONE!! *2020-12-04, version 33.3* Without doubt.. H&G remains my favourite magazine.. it’s getting better all the time and their online presence is superb! ### 5/5 — A Monthly Treat *2020-06-02* I always look forward to the beautiful pages of this magazine. Such a monthly treat to peak inside other people’s homes, get great tips on gardening and cooking and just enjoy an hour’s respite from the daily grind ### 5/5 — Wonderful *2020-04-11* The art direction, the writing and the curating are all wonderful ### 5/5 — Wouldn’t Be Without House and Garden *2019-10-11, version 33.2* Have been taking the magazine for over 30 years and now also save articles in the app. I still eagerly await my paper version of the publication but find saving articles easier on the app. It is undoubtedly the best of its kind and gives me much joy each month. Never disappoints and stays unto date in its style. Simply Wonderful. ### 5/5 — Easy *2019-08-01, version 33.2* Easy to use & archive for later viewing. ### 5/5 — Great Magazine, Terrible App *2019-02-20* Why terrible? No benefits of reading a magazine digitally as you find with Architectural Digest. Layout is exactly as it would appear in the print version but sometimes isn’t even aligned properly with blank gaps at the top or bottom of the page. Do they not have anyone proofreading the digital edition? Magazine often seizes and freezes up so that I have to delete the app and start again. You also can’t select issues to delete from device. I subscribe to Vogue and AD for iPad and never have any of these problems. H&G must not have much management support for digital improvements or everyone just assumes H&G’s stodgy old readers don’t care about a digitally amateurish production. Maybe I am the only one. Finally, all the other magazines I subscribe too are way cheaper when you subscribe than to purchase individual issues. The opposite is true with H&G! No discount at all with a subscription. So I just buy and download a copy when I think of it every few months. That must not be helping the bottom line or is it a point of pride that nobody at the magazine cares about the finances of running things? I guess they will care if the magazine goes under, though — or maybe not. ### 5/5 — I think they need some mathematics *2018-11-02, version 33.1* I just got my new iPhone XS with 500GB of storage. Imagine my surprise when I fired up this app and learnt that I was low on disc space and the app erased all my previous purchases. I just checked. 403GB of spare space could make things a bit tight for some but not for me. Do you think the programmers are having problems with where to put the decimal place? What a pain! ### 5/5 — House & Garden *2018-08-08* The application via Apple store is a disaster. I have a one year subscription for iPhone and iPad mini. The tittle appears House & Garden then bugs and just can’t read the content. Very frustrating and useless. Will not subscribe again ### 5/5 — J’adore *2018-08-05* C’est un bonheur de tourner les pages MERCI --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*