# HOUSE OF RARE — Online Shopping \| Fashion

> Online fashion store for men's, women's, and kids' premium clothing. (iPhone/iPad app by THE HOUSE OF RARE.)

- Source: https://appshunter.io/ios/app/house-of-rare/id1563278819 (this page in markdown: same URL + `.md`)
- Developer: [THE HOUSE OF RARE](https://appshunter.io/developer/1563278821)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.60/5 from 153 App Store ratings · 70 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 95 MB
- Languages: American English
- Released: 2021-04-16
- Data updated: 2026-09-03
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/house-of-rare/id1563278819/reviews.md

## What is HOUSE OF RARE?

Welcome to RARE – your ultimate fashion destination for the entire family! With the RARE app, we’ve brought together our three iconic brands – Rare Rabbit, Rareism, and Rare Ones – to offer a one-stop shop for premium, luxurious fashion. Whether you're searching for men’s wear, women’s collections, or kids' clothing, RARE curates a seamless shopping experience where sophistication meets innovation.

 

Discover RARE: Fashion for the Whole Family

Impeccably Crafted Men's Wear:

From classic essentials to fashion-forward pieces, Rare Rabbit has it all. Dive into the world of meticulously designed men’s wear that brings together timeless classics and contemporary trends whether it’s a formal shirt for that important meeting, a casual T-shirt for a relaxed weekend, or a tailored blazer for an evening event, Rare Rabbit outfits you for every occasion.

 

Exquisite Women's Collections:

Indulge in the world of Rareism, where every piece is crafted with the modern woman in mind. Whether you’re looking for understated elegance or bold statement pieces, Rareism offers a wide range of choices. From breezy dresses that are perfect for daytime outings to tailored blazers that exude confidence, Rareism brings you collections that embody both femininity and strength.

 

Outfits for Your Little Ones:

Dressing your kids has never been more fun! Rare Ones offers an array of charming designs that are perfect for little trendsetters. Whether it’s vibrant graphic tees for a playful day out or adorable dresses that combine comfort with style, Rare Ones ensures that your kids are always dressed to impress.

 

Lifestyle | Fashion | Apparel

RARE offers a curated selection of premium clothing for every member of the family, ensuring that you find something special for every occasion. Whether you’re looking for a classic shirt, a timeless top, or a trendy T-shirt, the RARE app has it all. Our collections span a variety of styles, from formal to casual, sophisticated to playful, and everything in between.

 

The RARE Brand Experience

RARE is not just a fashion brand – it’s a lifestyle. We are dedicated to providing an elevated shopping experience that goes beyond just clothing. Our mission is to craft experiences that resonate with individuals who appreciate quality, elegance, and individuality. RARE’s aesthetics blend timeless sophistication with contemporary flair, creating a unique and unforgettable brand identity that appeals to discerning customers.

 

Why Shop With RARE?

Personalized Recommendations:

We understand that fashion is personal, and that’s why we’ve integrated personalized recommendations into the RARE app.

 

Early Access to Sales & New Collections:

As a valued RARE app user, you’ll be the first to know about our latest collections and exclusive sales. Be ahead of the crowd with early access to our new arrivals and seasonal promotions, ensuring that you never miss out on the latest trends and must-have pieces.

 

Seamless Checkout:

Enjoy a hassle-free shopping experience with our easy-to-navigate app. From browsing to checkout, we’ve streamlined the process to make it quick, simple, and secure.

 

Priority Shipping

With our fast-tracked delivery service, we prioritize your purchases, bringing your premium selections straight to your doorstep in no time, all while providing regular updates to keep you informed every step of the way.

 

Exclusive App Features:

With exclusive app features, you can access special promotions, save your favorite items, and even receive personalized fashion advice from our style experts.

 

Download the RARE App Now!

Secure Payments | Easy Returns | Dedicated Customer Service | Priority Shipping

 

Experience the best of family fashion with the RARE app. With features like secure payments, easy returns, dedicated customer service, and priority shipping, shopping with us is as seamless as it gets. Ready to give your wardrobe the RARE upgrade? Download the app now and start shopping!

## Key features

- Premium fashion for men, women, and children
- Curated collections for all occasions
- Personalized recommendations
- Early access to sales and new collections
- Seamless checkout experience

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/house-of-rare/id1563278819/reviews.md

### 1/5 — App functionality not working properly

*2026-08-28*

We can list multiple issues , in order history we cannot see the orders properly, recent order are missing and when comes to points sometimes it’s showing and sometimes it’s not showing, also when we update the app all the wish list items and cart items will wiped off and go to contact us page and scroll down and there will be a call now button with phone number, when you click that it open call alert with diff number 😂, what a validation, app should be same as the product they claim, it’s like beta app

### 1/5 — My experience

*2026-07-24*

Rare Rabbit has, without a doubt, the most pathetic customer service I have ever experienced.

For four consecutive days, your delivery partner falsely marked delivery attempts while I was at home waiting for my order. This wasn’t a one-time mistake—it happened repeatedly. When I finally called the delivery partner to ask what was going on, the response I received was, “Haan, nahi denge. Jo karna hai kar lo.” That single sentence tells you everything about the level of professionalism your company tolerates.

I immediately reported this to the Rare Rabbit support team, expecting at least some accountability. Instead, my complaint was completely ignored. No action, no resolution, no apology—just absolute indifference.

You market yourselves as a premium brand, but your service is an absolute joke. Premium pricing with third-rate customer support is nothing more than a scam on customer expectations. If this is how you treat paying customers, then your brand deserves every bit of criticism it gets.

This has been the worst shopping experience I’ve ever had. I will never order from Rare Rabbit again, and I strongly advise others to think twice before trusting this company with their money.

**Developer response:** Thank you for your feedback. We’re sorry that your experience did not meet expectations. We would like to understand the concern better and assist you further. Please share more details with us on our support email id - support@thehouseofrare.com, so we can work on improving your experience.

### 3/5 — Good quality and great designs, but the app is clunky

*2026-06-13, version 11.27*

As a person who lives overseas and gets subjected to brands with twice or thrice the pricing, the quality and designs of their clothes are top notch. I had, on multiple occasions, got approached by people asking me where I bought the clothes which I think says a lot about what House of Rare is doing right. But unfortunately, their app feels like an imitation of their website. It feels clunky, I had a couple drop offs, and the payment portal doesn’t feel right. I prefer if you guys worked on it, cleaned it up a little and make it feel more like an app and less like a website?

### 1/5 — Bugs and worst customer care

*2026-05-23*

I had 1300 points. I tried to redeem before I could pay, the app reloaded. And now when I tried again, the points were gone. The history? It shows nothing. This has happened 2-3 times now. And these people don’t seem to care. Because why do that. And the customer care? Worse. They just didn’t respond to email and close the ticket on their own!!! How can it get worse? They have nothing but to make customer life worse. I have been a loyal customer ever since this company started. But have to give it, their customer care is the pathetic.

**Developer response:** Thank you for your feedback. We’re sorry that your experience did not meet expectations. We would like to understand the concern better and assist you further. Please share more details with us on our support email id - support@thehouseofrare.com, so we can work on improving your experience.

### 3/5 — Subject: App Performance Issues and Cart Handling for Sold-Out Items

*2026-05-23*

We noticed significant latency issues in the app. The experience is currently very slow, especially while selecting items and placing orders, which impacts usability.

Another issue observed is related to cart behavior:

* When an item added to the cart becomes sold out, the app currently removes it silently from the cart.
* Instead, there should be a clear message, warning, or visual highlight indicating that the item is no longer available or has gone out of stock.

Suggested improvement:

* Keep the item visible in the cart with an “Out of Stock” label or disabled state.
* Show a notification/toast informing the user that the item is no longer available before checkout.

Please prioritize fixing the latency/performance issues along with improving the cart experience for sold-out items.

**Developer response:** Thank you for your feedback. We’re sorry that your experience did not meet expectations. We would like to understand the concern better and assist you further. Please share more details with us on our support email id - support@thehouseofrare.com, so we can work on improving your experience.

### 2/5 — Extremely disappointing experience with Rare Rabbit

*2026-03-24*

Ordered a shirt for a festival, but it never arrived on time. The worst part? It took them over a week just to inform me that the product failed QC. By then, it was too late to make any alternative arrangements.

Poor communication and lack of accountability completely ruined the experience. You expect better from a brand like this.

Would not recommend if you’re ordering for any time-sensitive occasion. Hoping the team takes this seriously and improves both delivery timelines and customer communication.

**Developer response:** Thank you for your feedback. We’re sorry that your experience did not meet expectations. We would like to understand the concern better and assist you further. Please share more details with us on our support email id - support@thehouseofrare.com, so we can work on improving your experience.

### 1/5 — Unfair Return/Exchange Means

*2026-03-18*

Extremely poor and misleading experience with Rare Rabbit. I ordered a T-shirt that didn’t fit, and their exchange policy is highly restrictive and unfair. The app only allows exchanges with a few selected items—most of which are priced higher—forcing customers to pay extra even after full payment.

This appears to be a deceptive practice and against basic consumer rights. Customers should not be compelled to spend more money just to exchange a product. Either provide a fair, unrestricted exchange policy or issue a full refund.

If this is not resolved, I will be forced to escalate the matter to consumer grievance authorities.

**Developer response:** Thank you for your feedback. We’re sorry that your experience did not meet expectations. We would like to understand the concern better and assist you further. Please share more details with us on our support email id - support@thehouseofrare.com, so we can work on improving your experience.

### 1/5 — Bad bad bad service

*2025-12-10*

Are you guys serious? What kind of service you guys provide. Taking away all our money and if you guys cannot provide product why do you have to keep the brand. Pathetic service. Never going to buy anything from this brand anymore and I feel shamed to call it as brand. Even nonbrand vendors are more authentic than you people.
I ordered two shirt and I had to exchange for different size and it’s been almost 15days no response from anyone. No call is getting connected to the customer centre. What the hell service you people provide

**Developer response:** Thank you for your feedback. We’re sorry that your experience did not meet expectations. We would like to understand the concern better and assist you further. Please share more details with us on our support email id - support@thehouseofrare.com, so we can work on improving your experience.

### 1/5 — Beware: Looks Premium, Quality Isn’t

*2025-11-13*

Extremely disappointed with Rare Rabbit’s product quality and customer service.

I recently purchased 4 products from Rare Rabbit, and 2 of them turned out to be defective.
	•	One product started bleeding colour just on contact with water — it wasn’t even washed.
	•	Another shrunk from size 46 to 42 after a normal wash.

When I reported these issues, the brand kept repeating that my complaint was “beyond their 1-month post-wash policy,” completely ignoring the fact that these are clear manufacturing defects, not customer misuse.

It’s shocking that a so-called premium fashion brand takes no accountability for defective products once a month passes, even when the fault is clearly on their end.

I was a loyal customer and trusted Rare Rabbit for its design and style, but after this experience and their poor handling of a genuine complaint, I’ll definitely think twice before purchasing again.

Rare Rabbit seriously needs to improve product quality and customer ethics if they want to maintain their reputation.

**Developer response:** I want to extend my sincere apologies for your recent experience with us, which led to your 1-star rating. We take feedback like this very seriously, and I'm truly sorry for any disappointment or inconvenience you've encountered. Please connect us on 9538136990 / support@thehouseofrare.com so that our team can get in touch with you!

### 1/5 — Missing items reported with proof, still denied — never ordering again.

*2025-11-09*

My experience with Rare Rabbit was appalling. My parcel arrived with missing items — I was travelling and only opened it 3 days later, yet they hide behind a ridiculous “24-hour” policy and refused any help. I even sent clear video proof of the delivered package, but they denied refund or replacement without explanation. This isn’t customer service — it’s a shrug and a refusal to take responsibility. Do not trust Rare Rabbit with your orders unless they fix this attitude and start treating customers fairly.
For a premium brand, this behaviour is really disappointing. I expected basic customer service, not excuses.

**Developer response:** I want to extend my sincere apologies for your recent experience with us, which led to your 1-star rating. We take feedback like this very seriously, and I'm truly sorry for any disappointment or inconvenience you've encountered. Please connect us on 9538136990 / support@thehouseofrare.com so that our team can get in touch with you!

## Frequently asked questions about HOUSE OF RARE

### What does the RARE app offer?

The RARE app is a comprehensive online fashion destination for the entire family. It brings together three distinct brands – Rare Rabbit for men, Rareism for women, and Rare Ones for children – offering a wide selection of premium and luxurious clothing. You can find everything from formal wear to casual outfits, all within a single, curated shopping experience.

### What are the key features of the RARE app?

Key features include a curated selection of premium fashion for men, women, and children, catering to diverse styles from formal to casual. The app also provides personalized recommendations to help users discover items they'll love. Additionally, users receive early access to new collections and exclusive sales, along with a seamless checkout process.

### Is the RARE app free to use?

The RARE app itself is free to download and use. While the app offers a free shopping experience, the monetization model is 'free with in-app purchases,' meaning you can browse and buy clothing items through the app. There are no upfront costs to access the app's features and browse the collections.

### Who is the target audience for the RARE app?

The RARE app is designed for individuals and families who appreciate quality, elegance, and individuality in their fashion choices. It caters to discerning customers looking for premium, sophisticated, and contemporary clothing for men, women, and children, suitable for various occasions.

### What kind of clothing can I find on the RARE app?

You can find a wide range of premium clothing for all family members. For men, there are classic essentials and fashion-forward pieces from Rare Rabbit. Women can explore exquisite collections from Rareism, offering understated elegance and bold statement pieces. Little ones are catered to with charming and stylish outfits from Rare Ones.

## Version history (last 5 releases)

### 11.28 — 2026-08-31

What’s New
Updated design for a simpler experience.

Optimized performance for smoother navigation.

Bug fixes and stability improvements

### 11.27 — 2026-05-15

What’s New
We’ve made improvements behind the scenes:
Fixed major bugs to enhance reliability
Optimized performance for a smoother experience

### 11.26 — 2026-04-13

What’s New
We’ve made improvements behind the scenes:

Fixed major bugs to enhance reliability

Optimized performance for a smoother experience

### 11.25 — 2026-01-07

Improved Login & Simplified Sign-Up
Getting started is now quicker and easier with a smoother login and a simplified sign-up experience.
Easy Returns & Exchanges
Initiate returns or exchanges effortlessly with an improved post-purchase experience.
Personalized UPI Payment Options
Enjoy faster checkouts with personalized UPI payment modes tailored to your preferences.
Improved Recommendations
Discover products you’ll love with smarter and more relevant recommendations.
Smoother Performance
We’ve optimized the app for faster loading and seamless navigation.
Bug Fixes
Minor bugs have been fixed to improve overall stability.

### 11.24 — 2025-10-14

We’ve been busy improving your shopping experience! Here’s what’s new:

 Revamped Listing Page (PLP)
Discover a fresh new look! Browse through our catalog with an improved design for a smoother and more delightful shopping experience.

 Festive Page is Live
Get festive-ready! Explore our special collection for men and women, curated to make your celebrations even brighter.

 Smoother Performance
We’ve fine-tuned the app to ensure faster load times and seamless navigation.

 Bug Fixes
We squashed some bugs to make your experience better than ever.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*