# How's Mom > Senior care family communication manager for real-time health updates and facility notifications. (iPhone/iPad app by SafeKeeping LLC.) - Source: https://appshunter.io/ios/app/hows-mom/id1492711753 (this page in markdown: same URL + `.md`) - Developer: [SafeKeeping LLC](https://appshunter.io/developer/1492711752) - Category: Medical - Price: Free - Rating: 1.60/5 from 8 App Store ratings · 19 written reviews indexed - Age rating: 17+ - Requires: iOS 15.2 · 43 MB - Languages: American English - Released: 2020-04-08 - Data updated: 2026-08-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hows-mom/id1492711753/reviews.md ## What is How's Mom? How's Mom enhances communication in Senior Care by automating care updates, improving efficiency, ensuring compliance, and engaging families, ultimately boosting care quality and reducing risks. The How’s Mom app by Safekeeping is Senior Care’s first and only Family Communications Manager that gives families peace-of-mind through connections with their loved ones’ care providers. FAMILY CONNECTIONS IN How's Mom Family Access to Health Data - View your loved one's patient chart in real-time from your phone. View their medication list, nutrition, vitals - including heart rate, pain level, and more! Facility Notifications - Unpredictable weather and emergency situations can happen. With How's Mom, family members are sent notifications from the care center via the app. View Event Calendar - View your loved ones upcoming medical appointments and facility events so you can stay up-to-date on their health care. Family Five Star Feedback - rate your loved one’s care center and share your feedback directly with facility management. Contact Information - quickly access contact information for your loved one’s caretakers so you can reach out to them directly. Secure Communications - How’s Mom is secure and HIPAA compliant - keeping your loved one's health data protected and only accessible to family members who are authorized to see the information. HOW TO ACTIVATE: You can download the How’s Mom app anytime. To get access to your loved one’s resident records, you will receive an activation link from their senior care center. If you haven’t received an activation link, contact your loved one’s senior care center or send them to howsmom.net to set up their care center. ## Key features - Real-time patient chart access - Medication and nutrition tracking - Facility emergency notifications - Event and appointment calendar - Direct caretaker contact - HIPAA compliant security ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/hows-mom/id1492711753/reviews.md ### 1/5 — Useless app *2026-03-28* I tried to create an account and after I put in the necessary information, the bar to continue is out of reach and won’t let me go further than putting in the patients Information. So then I go to the get help and that keeps giving me an error message. Useless app. ### 2/5 — Update?? *2025-10-18* I tried to access How’s Mom on my phone and it says I need to update it. I no longer can access info through the current version. However there is no update on the App Store. ### 1/5 — Completely dysfunctional & no tech support! *2025-02-14* The App doesn’t work, it requires a signature but then doesn’t provide an accept signature button. Meanwhile I can’t get information about my loved one’s care because the app doesn’t work! Nor does anyone respond from tech support. ### 1/5 — Next to useless *2024-12-31* I’m not sure how this app helps when you can’t see time of medication delivery, food delivery, etc. For instance, you can see the RX list but that’s it. Anyone who has had the experience of having to use an assisted living facility already probably knows what meds their loved one is on; what’s helpful is making sure the facility delivers meds at the appointed time. This app is just a way for facilities to try to reassure families at check in but it doesn’t tell you anything helpful. Also you have to re-login EVERY time. ### 4/5 — Revised *2024-06-16* App is now showing all options and helpful information, so I am revising my previous rating. It is so beneficial to get this info without trying to find the nurse who would try to get back to me in what I consider to be an understaffed facility. ### 1/5 — Virtually useless app *2024-06-15* Perhaps it's the fault of the facility, but this app provides none of the promised information and updates advertised. The Healthcare facility provided the link to install the app so I don't understand why the information is not uploaded. It would be a wonderful help to me to see my husband's latest results rather than have to find a nurse who has time to look them up for me. Hugely disappointed. ### 1/5 — Hmmm *2023-11-06* It doesn’t seem to do anything. I have no way to contact the nursing home through the app, and they don’t seem to be posting anything. So… useless. ### 1/5 — Needs a lot of work *2023-11-04* I could sit here all day and pick this app apart but I don’t have time for that. As a health care professional. The one thing that bothers me is that there is no time for the administration of medications. I’m away from my loved one and I would like to know when they are receiving them. Are they getting them on a timely manner?! Because I do know that their glucose isn’t being monitored the way it should be when it’s well over 300. So how do I know that they are actually getting their meds. ### 1/5 — App does not work *2023-07-09* App does not work fortunately I can go anytime to see her because I live close. However if you live far away your out of luck. It’s not the facilities fault however they did chose this app. NEEDS TO BE ANALYZED AND CORRECT ASAP!!!! ### 1/5 — Does not work *2023-06-10* This app worked for me once - the day I responded to the invitation to join. The password has not worked since. The password reset throws up an error message that cannot be resolved. My multiple requests for assistance have gone unanswered. The concept is great. Too bad the developer’s follow through is worthless. ## Frequently asked questions about How's Mom ### How's Mom app user reviews and ratings? How's Mom has a rating of 1.3 stars from 4 ratings. User feedback is limited, but the low rating suggests potential areas for improvement in user experience or functionality. ### What devices does How's Mom support? How's Mom is available on iPhone, iPad, and iPod. It is designed for iOS devices. ### What is the age rating for How's Mom? How's Mom has an age rating of 17+. This is likely due to the sensitive nature of the health information it handles and its intended audience of adult family members. ### How often is How's Mom updated? The latest version of How's Mom is 3.3.9, last updated on March 12, 2026. This indicates a recent update, suggesting ongoing development and maintenance. ### Is How's Mom secure and HIPAA compliant? Yes, How's Mom is secure and HIPAA compliant, ensuring that your loved one's health data is protected and only accessible to authorized family members. ### How do I get access to my loved one's records in How's Mom? To access your loved one's records, you will receive an activation link from their senior care center. If you haven't received one, contact the care center or visit howsmom.net to set up their facility. ### Does How's Mom have ads? No, How's Mom does not contain advertisements. As a free application, it focuses on providing a clean and uninterrupted experience for users. ### What kind of health data can I view in How's Mom? In How's Mom, you can view your loved one's patient chart in real-time, including their medication list, nutrition details, and vital signs such as heart rate and pain level. ## Version history (last 5 releases) ### 3.4.3 — 2026-08-11 Improved how Diagnosis items are ordered and dated ### 3.4.2 — 2026-05-11 - Improved app stability and fixed several issues - Better error handling for a smoother experience - Performance and reliability improvements under the hood ### 3.4.1 — 2026-04-02 - You can now view progress note details directly — tap to expand and see full sections without leaving the screen - General performance and stability improvements ### 3.3.9 — 2026-03-12 - "Forgot your password?" in registration now opens the in-app reset flow - Bug fixes and stability improvements ### 3.3.8 — 2026-03-01 - Improved login and password reset experience with clearer username instructions - Enhanced dashboard with reminder notifications for upcoming visits - General stability and UI improvements ## Apps similar to How's Mom | App | Rating | Price | Category | | --- | --- | --- | --- | | [MemorialCare](https://appshunter.io/ios/app/memorialcare/id6446598264) | 4.3 (58) | Free | Medical | | [HealtheLife](https://appshunter.io/ios/app/healthelife/id912509516) | 2.2 (713) | Free | Medical | | [VA: Health and Benefits](https://appshunter.io/ios/app/va-health-and-benefits/id1559609596) | 4.8 (340,983) | Free | Medical | | [My Memorial Hermann™](https://appshunter.io/ios/app/my-memorial-hermann/id6464439441) | 4.7 (2,453) | Free | Medical | | [MyMedicalGuardian](https://appshunter.io/ios/app/mymedicalguardian/id1577560184) | 4.9 (1,029) | Free | Medical | | [SimplePractice Client Portal](https://appshunter.io/ios/app/simplepractice-client-portal/id1466793305) | 4.9 (35,869) | Free | Medical | ## More apps by SafeKeeping LLC - [My Signature Portal](https://appshunter.io/ios/app/my-signature-portal/id1624936197) - [How's Mom Canada](https://appshunter.io/ios/app/hows-mom-canada/id1644229257) - [Continyou Connect](https://appshunter.io/ios/app/continyou-connect/id6741075164) All apps by SafeKeeping LLC: https://appshunter.io/developer/1492711752 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*