# HOYTS Cinemas Australia > Official app for HOYTS Cinemas Australia to buy tickets and manage rewards. (iPhone/iPad app by The Hoyts Corporation Pty. Ltd..) - Source: https://appshunter.io/ios/app/hoyts-cinemas-australia/id441151000 (this page in markdown: same URL + `.md`) - Developer: [The Hoyts Corporation Pty. Ltd.](https://appshunter.io/developer/441151003) - Category: Entertainment, Reference - Price: Free - Rating: 4.70/5 from 66 App Store ratings · 111 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 24 MB - Languages: American English - Released: 2011-06-07 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hoyts-cinemas-australia/id441151000/reviews.md ## What is HOYTS Cinemas Australia? The new HOYTS app allows HOYTS Rewards members to easily purchase movie tickets, pre-purchase candy bar snacks, unlock exclusive offers and more, all in one place. ## Key features - Purchase movie tickets - Pre-purchase candy bar snacks - Unlock exclusive offers - Manage HOYTS Rewards ## What do users think of HOYTS Cinemas Australia? Overall sentiment: negative **Pros** - 👍 Easy seat selection and digital tickets - 🎬 Convenient movie browsing and booking - 💳 Rewards points integration - 🎁 Membership deals and discounts - ⭐ Recent UI/UX improvements - 🚀 Quick booking process (10 seconds) - 🎯 Favorite cinema and movie features - 🎪 Recliner seats information access **Cons** - 🐛 Login system completely broken - 💰 Excessive booking fees per ticket - 🔐 Passwordless authentication not sending codes - 📱 iPad app not full-screen compatible - 🚫 Forced account requirement to view movies - ⏱️ Session timeout issues during booking - 🎨 Crowded and confusing UI layout - 📧 Missing movie end times in confirmation - 🔄 Frequent unexpected logouts - ⚠️ Payment processing failures - 🛑 Intrusive full-screen ads during booking - 📋 Seat numbers not displayed clearly - 🌍 Timezone calendar sync errors - 🎫 Tickets not appearing for Rewards members - 💳 Credit card details management unintuitive - 🔍 Watchlist and scroll functionality broken - 🎞️ Movie end time not shown before payment **Commonly reported bugs** - Login code never arrives via email - Email validation error despite valid email - App crashes at payment stage - Apple Pay prompt stuck loading indefinitely - Tickets not displaying for Rewards members - Watchlist times inaccessible - Scroll functionality broken on movie listings - Calendar sync adds events in wrong timezone - Payment error charged twice - Seats reserved but unable to complete purchase - Seat selection not responding to taps - App crashes on state selection - Persistent unread message notification cannot be deleted - Membership expiration message persists despite renewal - $1 phantom charge on card declined transactions - Concession payment processing errors - Credit card details page always blank - Qantas points redemption not working - Security question confirmation failing - Booking fee charged on complimentary/voucher tickets - Multiple vouchers cannot be added in single transaction **Most requested features** - Biometric login (fingerprint/face recognition) - Filter options for subtitles and preferences - Save filter preferences between searches - Add Hoyts card to Apple Wallet - Movie trailers in app - Cinema number display for each session - Movie synopsis and cast info on booking page - Multiple voucher/card redemption at once - Family ticket pricing option - Qantas frequent flyer points display - Default cinema selection - Ability to update username in app - VIP membership status visibility and upgrade option - Longer session timeout for browsing and ordering - Keychain password integration - Show how many points earned per purchase ## Recent user reviews (10 of 111) All indexed reviews: https://appshunter.io/ios/app/hoyts-cinemas-australia/id441151000/reviews.md ### 5/5 — Love the new concierge feature! (edited) *2026-08-02* Love the app in general - took me a while to get used to the update you did recently but now it makes a lot of sense. The new concierge feature is GREAT! I just saw it and it has all the info I usually need to get from multiple places. Well done product team and Hoyts - The concierge missed one thing… you show me the seats but not the cinema, so i still have to go to the ticket to see the cinema. - **Developer response:** Hi there, we’d love to look into this. Could you please reach out to our Experience Team here: https://bit.ly/42kKqnY so we can investigate with you? Thanks! ### 2/5 — Poor user experience *2026-06-12, version 6.4.3* I attempted to purchase using vouchers but received an error. I tried a few times thinking my voucher number was incorrect then realised it’s because the vouchers can’t be used for that session time. A better error message would have saved me time. I thought I bought some dodgy vouchers!! ### 1/5 — Advertising through push notifications *2026-05-28, version 6.4.3* Push notifications should not be used to advertise upcoming film releases ### 2/5 — Unable to order drinks or popcorn - only hot food *2026-05-10, version 6.4.3* Pity you can’t order drinks or popcorn/ice cream on the app, so you have to queue up with everyone else…kind of defeats the purpose of buying tickets online so you don’t have to queue…. This is for the Erina Fair store btw ### 1/5 — Non Functional *2026-04-20, version 6.4.2* Doesn’t scroll. After selecting AfterPay, no options to proceed. Screen constantly freezing. These issues has been months. ### 1/5 — Broken *2026-04-11, version 6.4.2* Only payment by credit card allows you to see the Pay Now button. Other payment options don’t scroll down to see or click on this button. ### 5/5 — Great….but there’s a problem *2026-02-25* The app is immaculate however it’s now experiencing a weird issue where I can’t access the times of movies saved to my watchlist which has made things infuriating to say the least, but then after I try the Watchlist, now I can’t scroll through the now showing and coming soon table. Please fix asap **Developer response:** Hi there, we’re glad to hear you love the app! We’re aware of the watchlist issue and are working on a fix ASAP. Thanks for your support and patience! ### 1/5 — Booking Fees *2026-02-20, version 6.4.0* Absolutely insane that in the year 2026 we have to pay an extra $1.75 per ticket if we want to purchase through the app. And you wonder why cinema attendance is down. Between over priced tickets and severely over priced food, who can afford to attend Hoyts frequently? ### 1/5 — Hate the small window. *2026-01-27, version 6.3.2* Cannot view the app full screen on my iPad. What’s the point of buying an iPad Pro with a massive screen only to have get hoyts app in a small window on 1/3 of the screen. No matter how many times I have tried I cannot view the app in full screen. Extremely annoying and enough to make me buy tickets at another cinema instead. ### 5/5 — Timezone calendar sync is not working *2026-01-17, version 6.3.2* I like in general the app. The only thing that dos not work is when you select to sync your calendar, it adds the movie the at a completely different timezone. It seems that no one reads these reviews and i could not find any place to send this. My movie was today at 1:30pm and when synced to my calendar it shows tomorrow and 5:10am. So the sync calendar is useless for me. ## Frequently asked questions about HOYTS Cinemas Australia ### What can I do with the HOYTS Cinemas Australia app? The app allows HOYTS Rewards members to easily purchase movie tickets, pre-purchase candy bar snacks, and unlock exclusive offers. It consolidates these functions into one convenient place for a streamlined cinema experience. ### Is the HOYTS Cinemas Australia app free to use? Yes, the application itself is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a completely free experience for users. ### Who is the target audience for this app? This app is specifically designed for HOYTS Rewards members in Australia. It caters to individuals who frequently visit HOYTS cinemas and want a more efficient way to manage their movie bookings and loyalty benefits. ### Can I buy movie tickets and snacks through the app? Absolutely. The app enables you to easily purchase movie tickets for your desired screenings. Additionally, you can pre-purchase your favorite candy bar snacks, saving you time at the cinema. ## Version history (last 5 releases) ### 6.4.7 — 2026-08-30 Introducing HOYTS Concierge. From "where do I park?" to "is there a post-credit scene?" — sorted. • A heads-up on hidden mid and post-credit scenes, so you never leave too early • Countdown to showtime and check time remaining, so you always know how long you've got • The best route to the cinema from wherever you are • Your tickets and booking, one tap away • Preorder your snacks, ready for collection when you arrive • See exactly where your seats are, and swap them if you'd rather sit elsewhere • Validate your parking on the way out for extended free parking* • Now Showing and Coming Soon picks for your next visit • Exclusive offers and deals *Available at select cinemas. ### 6.4.6 — 2026-08-03 Introducing HOYTS Concierge. From "where do I park?" to "is there a post-credit scene?" — sorted. • A heads-up on hidden mid and post-credit scenes, so you never leave too early • Countdown to showtime and check time remaining, so you always know how long you've got • The best route to the cinema from wherever you are • Your tickets and booking, one tap away • Preorder your snacks, ready for collection when you arrive • See exactly where your seats are, and swap them if you'd rather sit elsewhere • Validate your parking on the way out for extended free parking* • Now Showing and Coming Soon picks for your next visit • Exclusive offers and deals *Available at select cinemas. ### 6.4.5 — 2026-07-22 Thanks for using the HOYTS Cinemas app! The latest version includes several bug fixes and improvements. ### 6.4.4 — 2026-06-23 Thanks for using the HOYTS Cinemas app! The latest version includes several bug fixes and improvements. ### 6.4.3 — 2026-04-22 Thanks for using the HOYTS Cinemas app! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*