# HP Sprocket — user reviews

> 2,028 indexed App Store user reviews of HP Sprocket by C&A Marketing, Inc., rated 4.70/5 from 65,138 ratings.

- Source: https://appshunter.io/ios/app/hp-sprocket/id1132331237/reviews
- App overview in markdown: https://appshunter.io/ios/app/hp-sprocket/id1132331237.md
- Rating breakdown: 5★ 56,140 · 4★ 4,760 · 3★ 1,453 · 2★ 751 · 1★ 2,034

## What do users think of HP Sprocket?

Overall sentiment: neutral

**Pros**

- 💻 Easy to use
- 📸 Convenient for printing photos
- 🎨 Customizable with frames and stickers
- 🔋 Rechargeable and portable
- 🖨 Good print quality
- 🎉 Fun and creative

**Cons**

- 🐛 Connectivity issues
- 🔁 Duplicate printing
- 🎨 Limited editing options
- 💰 Expensive photo paper
- 🔍 Cropping/sizing problems
- 🔴 Color accuracy issues
- 🔋 Battery drain

**Commonly reported bugs**

- App crashes frequently
- Compatibility issues with newer iOS versions
- Printer not detected by app
- Firmware update problems
- Overheating during extended use

**Most requested features**

- Add more collage and layout options
- Improve photo editing capabilities
- Increase customization options for frames and borders
- Allow freehand placement of multiple photos on a single print
- Implement landscape orientation support
- Add a 'favorite' feature for preferred effects and borders

## Newest reviews (14 of 2,028)

### 3/5 — Bare bones but functional

*2026-08-27, version 2.80.56*

It really needs to allow you to shrink your picture to fit the paper.  But the print quality is great, in my opinion.

### 2/5 — Occasionally Works

*2026-08-24, version 2.80.56*

Still haven’t figured out how to accept Them and Conditions so I can print from Photos. Almost everyone I use it, I run into an issue I have to figure out. I got it a few years ago and it frustrated me so much I put it away. Now that I am trying to use it…well, here I am.

### 3/5 — Meh 😒 😑 🫤

*2026-08-23, version 2.80.56*

Printer won’t connect otherwise good 😌

### 4/5 — Pics of Fam

*2026-08-23, version 2.80.56*

Love the color the pics come out sharp and nice absolutely enjoy having I create my own art

### 4/5 — Color

*2026-08-23, version 2.80.56*

Good…but I’m still trying to get it a little more natural and not as “orange” in the background.

### 2/5 — App is great, device is not

*2026-08-23, version 2.80.56*

I bought my first sprocket a couple of years ago. The app is great but the device itself needs improvement. It overheats very easily and the battery only lasts about 20 minutes

### 5/5 — It’s amazing

*2026-08-20, version 2.80.56*

I love it, it’s so easy to use, I can print my pets pictures yay.

### 5/5 — Perfect

*2026-08-20, version 2.80.56*

Love the convenience

### 5/5 — Great printer

*2026-08-19, version 2.80.56*

I love this thing. It makes being creative easier!

### 3/5 — Very Inconsistent

*2026-08-18, version 2.80.56*

Love the concept but always a great amount of luck needed to make Sprocket work.

### 2/5 — Connection issues

*2026-08-18, version 2.80.56*

Keeps dropping Bluetooth connection. App not that easy to use.

### 5/5 — Excellent

*2026-08-18, version 2.80.56*

Excellent

### 3/5 — Printing problems

*2026-08-18, version 2.80.56*

Most of the time this printer works great and the quality of pictures is good however, it sometimes just doesn’t print at all and takes the photos straight into the printing queue. The app says that printing is paused but it doesn’t tell me why and doesn’t let me unpause it.

### 2/5 — App works sometimes

*2026-08-18, version 2.80.56*

I find the app hard to use because the text box gets put behind anything that is overlapping it and the auto edit feature makes the app completely crash every time I try to use it

## Most critical reviews (10 lowest-rated)

### 1/5 — Less functional all the time

*2026-08-24, version 2.80.56*

I’ve been using my HP Sprocket for years and the app has only become less functional with time. I used to be able to create collages easily, and reformat my images so that they fit into the spaces provided by the app. A while ago, they updated the app and took away this functionality. Now if you try to use the collage feature, no matter what orientation I have the pictures saved in, the app loads them in the wrong way, and I have to rearrange the pictures to the right orientation manually. This is a maddeningly finnicky app and has completely destroyed the usability of the app and my printer. I wouldn’t recommend unless you want a bad headache.

### 1/5 — It worked great…for a day

*2026-08-24, version 2.80.56*

Now the printer won’t work anymore. If done troubleshooting and nothing is fixing my problem.

### 1/5 — Useless

*2026-08-22, version 2.80.56*

It is unreliable in connecting to my phone. There is no easy solution. When it comes up with the list for which printer to use the page is blank. The app is pointless. Very frustrating

### 1/5 — Horrid

*2026-08-20, version 2.80.56*

Having an issue getting my new sprocket to connect. Phone shows connection but app is not registering connection. Just keep going in circles. Did everything the app indicated for troubleshooting and sill not working. Other reviews seem to indicate that this is a common problem. So frustrating

### 1/5 — Major Issues

*2026-08-19, version 2.80.56*

Having major issues with photos not loading into frame and not allowing prints. I’ve tried deleting and redownloading to no avail

### 1/5 — App Doesn’t Work Most the Time

*2026-08-18, version 2.80.56*

I use to use this app all the time for scrapbooking, but suddenly it no longer works most of the time. It either crashes or when I select photos it no doesn’t load and doesn’t allow me to print the photo. I have tried EVERYTHING, restarting my phone, deleting and redownloading the entire app, restarting my printer. The printer is just fine, it’s just the app that doesn’t work. I really love this sprocket, and I hate that I’m hindered by a stupid app choosing not to work. I hope they fix this soon, I pay good money for this printer and it’s now basically bricked because this app doesn’t work.

### 1/5 — Do not purchase

*2026-08-17, version 2.80.56*

Printer is bad . It only worked like twice it helps saying paper jam and there is no paper jam

### 1/5 — Won’t work

*2026-08-16, version 2.80.56*

Won’t connect

### 1/5 — printer broke after 1.5 years

*2026-08-15, version 2.80.56*

not good quality

### 1/5 — Don’t forget pork on my iPhone 17

*2026-08-14, version 2.80.56*

Ugh

## Most praised reviews (10 highest-rated)

### 5/5 — Love!!

*2026-08-27, version 2.80.56*

I love my HP Sprocket. I love that it’s portable & the app is really easy to use. I customize my prints & the photos come out really well for my junk journal/scrapbook. Highly recommend :))

### 5/5 — Love it

*2026-08-26, version 2.80.56*

Excellent, no ink needed!

### 5/5 — Works great!

*2026-08-26, version 2.80.56*

This little printer is amazing and it works perfectly for my journaling habit.

### 5/5 — Sprocket mostly great

*2026-08-23, version 2.80.56*

This is a great little printer. I love the fact that it doesn’t need ink and is easy to use. The only thing I don’t like is that there doesn’t seem to be a way to sort photos by year - if your photos are old you do a whole lot of scrolling!

### 5/5 — Amazing

*2026-08-23, version 2.80.56*

This app and printer is amazing 5 stars

### 5/5 — Love it!!

*2026-08-23, version 2.80.56*

It is so nice to print such great quality photos!

### 5/5 — So fun

*2026-08-23, version 2.80.56*

We love it

### 5/5 — HP Sprocket

*2026-08-22, version 2.80.56*

Favorite mini printer ever!

### 5/5 — Awesome job

*2026-08-21, version 2.80.56*

I really enjoy this hobby! Using the sprocket to take a photo and put it on my project is so much fun!

### 5/5 — Great little app

*2026-08-21, version 2.80.56*

Very easy to set up and use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
