# HP惠普商城-官网自营 — 家用电脑 自营品质保障

> Official HP online store for computers, accessories, and official support. (iPhone/iPad app by HP Inc..)

- Source: https://appshunter.io/ios/app/hp/id1514438971 (this page in markdown: same URL + `.md`)
- Developer: [HP Inc.](https://appshunter.io/developer/299531650)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 2.53/5 from 34 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 46 MB
- Languages: Chinese (Simplified, China), American English
- Released: 2020-11-05
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hp/id1514438971/reviews.md

## What is HP惠普商城?

HP惠普商城是惠普全新推出的手机客户端官方购物平台，移动购物体验升级，简单快捷的下单方式，安全灵活的支付方式，为您提供更加便捷、满意的购物体验。围绕职场办公、游戏竞技、校园学习、日常生活，我们希望全方位重塑消费者使用电脑的体验，以用户为中心，从不同的PC需求出发，给出满意的解决方案，让大家在各自的领域更加出彩。

【买电脑，来惠普官方商城】
支持惠普游戏本、轻薄本、台式机、一体机等多系列家用消费类产品的选购，完美应对时尚轻薄型、电竞游戏型、办公便携型需求，满足多元化需求场景应用。想要笔记本轻盈重量、长效续航、沉浸声画、游戏竞技……随时随地入手体验，更有游戏外设、电脑配件、延保服务可供选购，轻松拿捏办公效率！

【官方品质保障】
随时随地选购惠普官方正品，原厂新机保障，完备的7天无理由退货和15天质量问题换货等售后服务支持，让您购物无后顾之忧！

【联系我们】
齐全的售前、售后咨询服务，解答您的疑问，让您购物安心
若您需了解更多新品资讯、优惠促销活动，请致电商城售前热线400-820-1015转1再转1进行咨询，销售将会根据您的需求为您推荐适合的商品选购方案。
若您遇到订单、发货、服务等问题，请致电商城售后热线400-820-1015转4进行咨询，客服会及时帮您解答与跟进。

后续更多更新，敬请期待！感谢您对惠普的支持！

## Key features

- Official HP product selection
- Wide range of laptops and desktops
- Gaming peripherals and accessories
- Official warranty and support
- Secure payment options
- 7-day returns, 15-day exchanges

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/hp/id1514438971/reviews.md

### 5/5 — 官方的app

*2024-05-20*

五一买的笔记本，客服说和官网是同一家店，质量有保证，发货也很快

### 1/5 — 真的抽象

*2024-05-17*

惠普真的是我见过的最差劲的电脑商城，1.商品只要进入结算阶段 未支付不能取消（必须联系客服取消）2.付款后一律当天下午四点钟以后发货（无论多早，这一点真的很影响体验，可能是因为顺丰寄付月结？所以批量发货？）3.支付之后必须等到惠普9点上班之后才会处理你的订单而且支付之后不能自主选择退款（退款流程之拖沓 主打一个强买强卖？）4.所有购机赠送的赠品全部都是签收七天后才发出（明显打自己的脸 7天无理由退货）

### 5/5 — 用起来还行，5/1买了台电脑，还挺便宜的

*2024-05-14*

参加了5/1的活动，感觉和京东差不多价格，但是正品可以保证的

### 1/5 — 真的很差

*2023-10-24*

售后服务真的很差，下了单不能取消不能退换货，强买强卖，真牛👍

### 1/5 — 垃圾

*2023-04-04*

新品发布会发了，自己平台都没有货，也不好预定，真垃圾

### 1/5 — 很多阴间的地方

*2022-02-20*

第一：购物车不能编辑，一旦选入购物车不能清空；
第二：下单后一直不发货（下午五点下单，到晚上还没发货）；
第三：下单后没发货期间不能取消订单，这点非常不合理，差评.

### 3/5 — 只能买电脑？！！！

*2021-08-02*

一个官方的app，却只有电脑及周边？惠普的产品线那么广，要出几个app才能覆盖？鸡肋！

### 5/5 — 官方的店买的放心

*2021-03-05*

惠普新的官方App，买电脑比较安心，发的顺丰，第二天就到了，价格比下来比淘宝便宜些

### 1/5 — 一直在隐私协议页面停留

*2021-02-05*

很垃圾诶，下载了打开过后一直在隐私页面停留，进度条一直在加载，不管Wi-Fi还是4g网络都是一个样子，真的让人失望

### 5/5 — 终于出官方商城了

*2021-01-21*

打算买个笔记本打游戏，无意中搜到的，价格确实实惠，而且快递送的顺丰，真的快

## Frequently asked questions about HP惠普商城

### What types of HP products can I buy on HP惠普商城?

You can purchase various HP consumer products including gaming laptops, thin and light laptops, desktops, and all-in-one computers. The store also offers gaming peripherals, computer accessories, and extended warranty services.

### Does HP惠普商城 offer official quality assurance?

Yes, HP惠普商城 guarantees official authentic HP products with original factory new machine assurance. They also provide comprehensive after-sales service including 7-day no-questions-asked returns and 15-day quality issue exchanges.

### How can I get help with my purchase from HP惠普商城?

For pre-sales inquiries and product recommendations, you can call 400-820-1015, press 1, then 1. For order, delivery, or service issues, call 400-820-1015, press 4, and customer service will assist you.

### What are the payment options on HP惠普商城?

The app offers secure and flexible payment methods to ensure a convenient shopping experience. Specific payment options are detailed during the checkout process.

### Is HP惠普商城 available on multiple devices?

Based on the provided data, HP惠普商城 is supported on iPhone and iPod devices. It is designed for mobile shopping experiences.

### How often is HP惠普商城 updated?

The latest version available is 2.22.1, which was last updated on July 9, 2026. Users can expect future updates with more features and improvements.

### What is the user sentiment for HP惠普商城?

The app has an average rating of 2.5 stars from 34 ratings. This suggests that user satisfaction may be mixed, with some users experiencing issues or having lower expectations.

### Does HP惠普商城 have ads?

The application data indicates that HP惠普商城 does not contain advertisements. Users can expect an ad-free shopping experience within the app.

## Version history (last 5 releases)

### 2.22.1 — 2026-07-09

增加用户注销账号须知

### 2.12.1 — 2025-02-11

隐私协议弹框功能

### 2.11.5 — 2024-11-14

修复新用户进入商品详情页闪退问题.

### 2.11.4 — 2024-11-13

增加企点客服.

### 2.10.4 — 2024-10-11

1.解决cell复用导致详情页面图片部分显示异常
2.修复详情页面滑动底部时自动跳转空白页面错误
3.订单取消弹框显示逻辑修改,修改为"您确定要取消订单吗？
4.使用优惠券兑换码兑换优惠券出现报错提示“服务器异常“无法兑换优惠券

## More apps by HP Inc.

- [HP SureSupply](https://appshunter.io/ios/app/hp-suresupply/id333204263)
- [HP Poly Studio Mobile](https://appshunter.io/ios/app/hp-poly-studio-mobile/id464172515)
- [HP](https://appshunter.io/ios/app/hp/id469284907)
- [惠普耗材百事通](https://appshunter.io/ios/app/id725439894)
- [HP WallArt Solution](https://appshunter.io/ios/app/hp-wallart-solution/id779830307)
- [HP ProTrain](https://appshunter.io/ios/app/hp-protrain/id911355168)

All apps by HP Inc.: https://appshunter.io/developer/299531650

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*