# HP — user reviews > 6,058 indexed App Store user reviews of HP by HP Inc., rated 4.70/5 from 4,165,758 ratings. - Source: https://appshunter.io/ios/app/hp/id469284907/reviews - App overview in markdown: https://appshunter.io/ios/app/hp/id469284907.md - Rating breakdown: 5★ 3,639,298 · 4★ 267,868 · 3★ 80,573 · 2★ 33,648 · 1★ 144,371 ## What do users think of HP? Overall sentiment: neutral **Pros** - 🚀 Easy setup - 🚀 Convenient mobile printing - 👍 Intuitive app - 👍 Helpful for home/office use - 👍 Reliable printer performance - 💡 Useful scanning features - 💡 Ink subscription service **Cons** - 🐛 Connectivity issues - 🐛 Printing problems - 🐛 Buggy app - 🐛 Unreliable scanning - 🔒 Privacy concerns - 💡 Limited printing options - 💡 Confusing setup process **Commonly reported bugs** - Printer not recognized by app - Printing stops midway through job - Scan function not working as expected - App freezes or crashes frequently **Most requested features** - Add option to print multiple pages per sheet - Improve app responsiveness and stability - Provide more control over printer settings - Integrate ink subscription management within app - Enable direct printing from apps like Gmail ## Newest reviews (10 of 6,058) ### 4/5 — HP is Frustrating *2026-08-23, version 26.3.1* I called tech-support when my printer stopped working. The Tech had me delete my HP app and reload it. The new app will not load on my computer, so the tech basically deleted all my HP capability from my computer. Now I tried to connect the scanner to my phone, but the scanner feature won’t work on the app that goes with the phone. It makes me scan everything with the camera for lower quality images. I will never use InstantInk again. It’s a scam! It’s just another way for HP to steal money from their customers. I will just buy ink on my own and save tons of money. ### 3/5 — Difficulty connecting to internet *2026-08-23, version 26.3.1* Despite being touted as plug and play - it’s just not that simply or straightforward. Also the screen/keyboard on the printer is tiny making it difficult to use. ### 2/5 — Not so good anymore *2026-08-23, version 26.3.1* Was great until last update, now when the app tries to give me messages about the printer or printing issues - I can not read anything. The messages are just empty boxes that pop up on the screen. The printer settings are no longer readable either, the app straight up doesn’t work right for me. I am left guessing about errors or such with my printer and get a lot of blank pages coming out that I don’t understand why. Also it is unfair to charge us for the blank pages or jammed pages the printer spits out. If I have to reprint a page, there is usually a reason like the shipping label was unusable, duh! Please fix!!! ### 4/5 — Subscription *2026-08-23, version 26.3.1* I don’t like the fact that I have to pay a subscription just to use my printer. ### 3/5 — Confusing *2026-08-23, version 26.3.1* Confusing that now the HP smart print app is now just HP because there is so many fake look alike apps out there. Also to view subscription or any account things I shouldn’t be transferred to the web browser to sign in again ### 3/5 — Instruction *2026-08-23, version 26.3.1* First, in order to use the suggested options to print vibrant images you will need the HP Smart app to do so which is a fee to use. This app does not give you the correct options to select to print things clear and colorful. Because of that, my images did not print well at all. ### 1/5 — Printer *2026-08-22, version 26.3.1* My printer sucks. It won’t stay connected to WiFi and it won’t print when I need it to. I just got it last week. ### 1/5 — HP printer app sucks *2026-08-22, version 26.3.1* It keeps getting kicked off of WIFI but everything is connected correctly ### 1/5 — Scanning is worse *2026-08-22, version 26.3.1* I found out that the lovely HP Smart app had been discontinued despite being a good app, and I now had to use this app. On scanning it decided to auto detect the corners and removed half the things I was scanning. I could redo the edges, but only after I had rescanned. Took much longer than I wanted as I had to adjust the corners for every scan whereas before everything was included. ### 1/5 — Blank pages *2026-08-22, version 26.3.1* My printer prints blank pages and I can’t fix it ## Most critical reviews (10 lowest-rated) ### 1/5 — Why *2026-08-24, version 26.3.1* I don’t know why something so simple as changing the size of the paper I am using is such a task with this app. It shouldn’t require having to go to multiple menus in order to get it done ### 1/5 — no print *2026-08-24, version 26.3.1* It says that print is done but no print paper ### 1/5 — No help *2026-08-23, version 26.3.1* Or enter stoped work ### 1/5 — Printing on my iPad *2026-08-23, version 26.3.1* It used to be seamless to print, now I have to open t hP app to print?!? ### 1/5 — I cannot get printer to work *2026-08-23, version 26.3.1* Plus, one car was damaged and not able to use ### 1/5 — The worst App in the App Store and the HP Printers *2026-08-23, version 26.3.1* Biggest mistake in my life was purchasing HP printer and here App is also the worst. Never connects to a printer. ### 1/5 — Printer *2026-08-23, version 26.3.1* It’s not printing at all ### 1/5 — I hate HP *2026-08-23, version 26.3.1* There’s always a problem. I called the help center they couldn’t find out what was wrong. I just wanted to print double sided ### 1/5 — Website and app wont load *2026-08-23, version 26.3.1* I have been trying for 3 days to update my address and change ink plan. When i log in, it looks like it is trying to load, screen goes blank, does nothing. I cant get ahold of A PERSON. I cant change anything. I cant cancel anything. Ive tried everything. Im going to have bank cancel the instant ink because I cannot get ahold of anyone or change anything on app. ### 1/5 — Trash *2026-08-22, version 26.3.1* Connects whenever it wants, have to be on a subscription for ink to print. Would never recommend or buy again!! ## Most praised reviews (10 highest-rated) ### 5/5 — All what I need for my home studio *2026-08-24, version 26.3.1* Very functional and once installed functions perfectly. I can print any document outside the house. The price is super cheap and economical. Best all in one printer for personal use, I recommend it 100% ### 5/5 — HP PRINTER *2026-08-23, version 26.3.1* Great price of kit, works seamlessly from the IPhone or Mac mini for scanning and printing. Reliable, affordable and does what it says on the tin 😁👍 ### 5/5 — 最高 *2026-08-23, version 26.3.1* もう最高！ ### 5/5 — Easy to use,easy to set up,nice. *2026-08-23, version 26.3.1* I’m lazy to write here,it’s just really a simple and efficient app ### 5/5 — It connects and prints easily *2026-08-23, version 26.3.1* So much easier with this app as you can change so many settings and check the printers levels. Easy! ### 5/5 — Desk Jet 2952 *2026-08-23, version 26.3.1* My hp printer is amazing. It will even do fax. Love my Desk Jet 2952! Super easy to connect all my Apple devices. ### 5/5 — HP 💙 *2026-08-22, version 26.3.1* Love the access, phone compatible everything works as one ### 5/5 — Scanning *2026-08-22, version 26.3.1* First time scanning and sending it to a E-mail. Didn’t know it was this easy. ### 5/5 — Impresora *2026-08-22, version 26.3.1* Fácil de usar, muy buena impresión ### 5/5 — Print anywhere *2026-08-22, version 26.3.1* I absolutely love the print from anywhere option this is amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*