# HPlus Watch — user reviews > 145 indexed App Store user reviews of HPlus Watch by ShenZhen Richtechie Technology Co.,Ltd., rated 2.39/5 from 70 ratings. - Source: https://appshunter.io/ios/app/hplus-watch/id1021512165/reviews - App overview in markdown: https://appshunter.io/ios/app/hplus-watch/id1021512165.md - Rating breakdown: 5★ 8 · 4★ 10 · 3★ 10 · 2★ 15 · 1★ 27 ## What do users think of HPlus Watch? Overall sentiment: neutral **Pros** - 🚀 Tracks steps, heart rate, and sleep - 👍 Easy to sync with phone - 🔒 Notifications work well **Cons** - 🐛 Connectivity issues, app crashes - 🔋 Battery life could be better - 📊 Limited data tracking and visualization - 🤖 Poor app instructions and support **Commonly reported bugs** - Data disappears after Bluetooth disconnects - Heart rate monitoring not accurate - App not syncing properly with watch **Most requested features** - Add 12/24 hour time option - Integrate with Apple Health app - Improve sleep tracking and data display - Allow firmware updates from app ## Newest reviews (18 of 145) ### 3/5 — Swimming mode *2023-07-10, version 1.8.4* Need more instructions re swimming mode. Took ages to use it then couldn’t get it back onto steps ### 3/5 — I guess it’s good? *2020-11-09, version 1.8.4* I think you should look up to the Apple watch as what you want. I think you should be able to set a timer and stop watch and also change between military time and common time. This is a little far fetched but it would be cool if you could long press the button and have it access assistant or other feature of your choosing like double tap for Apple AirPods Those are just my suggestions. ### 3/5 — Not connecting *2020-04-24, version 1.8.4* Had to uninstall and reinstall app. Hadn’t used it omg awhile. Serves the purpose. ### 3/5 — Very basic, but ok. Can’t change the time *2019-12-04, version 1.8.4* It nice. Simple. Very few things to do. It’s connected to my iPhone, But I cannot change the date and time. ### 2/5 — Health app please *2019-07-29, version 1.8.4* Please add health app support ### 2/5 — Not clear *2019-03-21, version 1.8.4* Instructions were not clear and still haven’t synced the watch with my device, so frustrating! ### 2/5 — No syncing with Health *2018-11-08, version 1.8.4* Doesn’t work with Health even though the app says it does. Also sleep recording is intermittent. Otherwise it’s ok... watch is good but charge is not for very long - at least twice a week charging it. ### 2/5 — Nice, but *2018-10-31, version 1.8.4* It’s nice but it Misses. some functionality. To make this really useful and needs to have the ability to export data so it’s actually useful Users also need a way to contact the company in order to get some technical support. The app support link leads to spam ### 3/5 — Rubbish *2018-10-01, version 1.8.4* I just got my watch today after getting a good deal from Groupon, MY MISTAKE DONT GET IT, Yes the watch itself is cute, but that’s about it, the display is so rubbish. And the app. Bad bad bad! Needs to be fixed I’ve spent the last hour trying to connect the watch it did it once for about 2 seconds.. something needs to be updated so it actually connects! It’s a good idea but would be 10x better if it worked ### 2/5 — Need more improvement *2018-09-13, version 1.8.4* I hate this app, the layout is so boring, this app need big improvement. ### 2/5 — App won’t sync with watch *2018-09-13, version 1.8.4* When I first got the watch I downloaded the app and it worked fine. Suddenly the app will not sync with my watch it just keeps deconnecting! Needs fixing ### 2/5 — Standard time *2018-08-28, version 1.8.4* Would really like an option to be able to switch from Military time to standard time. ### 1/5 — Dashboard *2018-07-31, version 1.8.4* The dashboard is always a few days off. I want to look at my week and it always shows Friday then Saturday. If it’s Monday, I wanna see Monday then I want to see my week progress. Please fix this. ### 1/5 — I'm lost! *2018-07-31, version 1.8.4* The watch works nicely for the features it does sync with, but the developer of the app and the watch offer no support. Been trying to contact them since I got the watch regarding GPS location and haven't recieved any reply to date. (a year now) the watch records my location as in Mongolia somewhere... ### 1/5 — ... *2018-07-25, version 1.8.4* It’s kinda annoying that it says it’s connected to Bluetooth on both the watch and the app but none of my info syncs to my phone and notifications are hit and miss. One day they work, then for a few no notifications. ### 3/5 — It does it’s job *2018-07-24, version 1.8.4* Its be nice if it could connect to Apple health so my other apps could use the data. And if it could store the data online so you can track your sleep and steps. ### 3/5 — Could be 5/5 if changes made *2018-07-19, version 1.8.4* Good app but would be 100 times better if sleep was in minutes rather then a pie chart and if you could view back to the previous day/days ### 3/5 — Uh.... *2018-07-14, version 1.8.4* Well the app is quite good but slow and the watch is really good but it is not accurate. The messages I sometimes get is half sent and i dont recieve calls. It needs alot if work. ## Most critical reviews (10 lowest-rated) ### 1/5 — No miles... still? *2021-01-05, version 1.8.4* I still can’t switch the watch to miles?! It seems the most basic of changes, and yet it isn’t supported. Terrible. ### 1/5 — App needs to explain in more detail *2020-08-08, version 1.8.4* After reading some of the reviews which I have noticed are more than 3years old. I don’t see the point of writing a review. I think rhe developers may have given up on this app. It’s a pity. ### 1/5 — 2020 don’t work *2020-01-09, version 1.8.4* This app only shows my progress and data till December 2019. There are no updates so I can’t keep track of nothing at this point. Very disappointing. ### 1/5 — Rubbish app *2019-09-20, version 1.8.4* Ok if you don’t want to look back on previous days. ### 1/5 — Doesn’t work *2019-08-22, version 1.8.4* Won’t let me connect ### 1/5 — Rubbish app *2019-06-06, version 1.8.4* Doesn’t work at all. All you can do is to reset your watch. Doesn’t save any data in app. ### 1/5 — Heart rate problem *2019-04-03, version 1.8.4* It’s not showing my heart rate on the app at all. No data at all recorded. Please fix ### 1/5 — HPlus watch app *2019-03-06, version 1.8.4* The app is terrible. Only records one day. Can’t go back to see previous data. ### 1/5 — How do u connect *2018-11-04, version 1.8.4* I’m having trouble even connecting my watch ### 1/5 — Bluetooth *2018-09-05, version 1.8.4* The app doesn’t connect to my iPhone by Bluetooth ## Most praised reviews (10 highest-rated) ### 5/5 — It very good *2019-07-26, version 1.8.4* It is perfecte ### 4/5 — Step counter not responding it’s showing in sedentary mode, *2018-08-08, version 1.8.4* Thanks ### 4/5 — Arabic language *2017-12-07, version 1.8.3* When you expect to add arabic language to the App . ### 4/5 — Nice App *2017-11-19, version 1.8.2* Nice app works well. However like your other app the steps counter is not converting to kms correctly. When you Google steps to kms and then enter 12,000 steps all web pages convert to about 9.2kms. However both apps show 12,000 steps as 6.2kms. Something is not correct. Can you run an updated app to correct the steps to kms conversion ? Thanks 🙏😃 ### 4/5 — Advise for improvement *2017-08-29, version 1.8.2* Advise for improvement: 1. Please display the sleep in hours and mins in the app, not just min. Not only % of deep sleep and light sleep in Yesterday summary. 2. When it displays message, pls display the name, then put the content of message to next paragraph, please do not display them together without a space. Please display one English word together, not cut into two lines. Unreadable. 3. Please put the latest the message on top among 3 messages. So far only the oldest on top. 4. Please add the display of sleep on the watch. So far only steps, heart rate, messages. 5. Please add the speed for running. I m sorry but nobody cares about steps when running. ### 4/5 — Good watch shame about the app *2017-08-21, version 1.8.2* I have been using this for a few months now, love the watch, easy to use and clear information. The app lets it down particularly the sleep monitoring. It would be great if the sleep was shown in actual hours and quality rather than the pie chart of light/deep. Plus I have no idea where an alarm or timer is on the app as stated in the description. ### 4/5 — Great *2017-08-14, version 1.8.2* Tracks really well. Notifies you with all alerts ### 4/5 — Good system *2017-08-03, version 1.8.2* The only downfall with this app is the sleep monitor. I wish it would show actual hours sleep awake light sleep etc not a pie chart. I have downloaded the basic h fit app to show this but it deleted the data to zero every few days. Please change the pie chart otherwise good app ### 4/5 — Ok needs fixes ( plz read!) *2017-06-15, version 1.8.1* Watch works fine its perfect but it won't connect to my phone and I've already tried re-downloading the app but it won't work it just keeps saying connecting and 1 second later it says disconnected and repeats that all day! ### 4/5 — Spell check required *2017-04-22, version 1.8.1* Ok so far but you need to spell check! Recommanded Exercise HR? Do you mean 'Recommended'? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*