# HPlus — user reviews > 60 indexed App Store user reviews of HPlus by ShenZhen Richtechie Technology Co.,Ltd., rated 2.41/5 from 29 ratings. - Source: https://appshunter.io/ios/app/hplus/id908056749/reviews - App overview in markdown: https://appshunter.io/ios/app/hplus/id908056749.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 4 · 2★ 4 · 1★ 13 ## Newest reviews (12 of 60) ### 2/5 — Missing information *2019-12-05, version 2.6.2* Not all the features are displayed or recorded in the app. HR and steps are recorded but no sleep info, or hrv, or BP and the activity log and calendar show nothing after several days of wearing the watch ### 2/5 — data needs to be integrated to the data sources of iPhone APP “health” and “we run”. *2019-04-06, version 2.5.0* data needs to be integrated to the data sources of iPhone “health” or “we run”, the altitude, pressure, temperature should be so as well. The number of activitie modes need to be increased. ### 2/5 — Add Fahrenheit *2019-03-30, version 2.5.0* Add Celsius & Fahrenheit option ### 2/5 — Map issues *2019-01-02, version 2.4.2* I like this app - easy to use, does what you want it to... except once I tried to use the gps on my no1 watch, the app now keeps opening a map of the U.K. and crashing and I can’t seem to get through to the app support :-( A shame ### 2/5 — Heart rate history overlays *2018-12-07, version 2.4.2* It would be good to see what your previous days heart rate were without overlaying each day on one another as you scroll - seems like a bug but could be poor just poor design. Option to do both would be best if you want to seem accrued heart patterns ### 2/5 — A little more work needed *2018-11-26, version 2.4.2* The app keeps crashing with a picture of a map overlaid. Also the Date on the watch keeps going one day ahead and there is no way to change it. Strange as the iPhone keeps perfect time. I live in UK so expect it is on China time!? So that is what doesn’t work, if you can fix would be a good app. Perfect would be to have a whole screen on watch of running pace I.e mins/km but big. Too small to see when you are running. Thanks ### 2/5 — No connection to Health *2018-11-08, version 2.4.2* Doesn’t connect to Apple Health despite saying it does. Also doesn’t record sleep cycles. For a pretty basic app it doesn’t do much. ### 2/5 — Crashing issue *2018-10-24, version 2.4.2* Keeps crashing with a picture of the map ### 2/5 — Does not sync with Apple Health app *2018-04-25, version 2.2.1* Okay layout, but doesn't sync with the health app like it claims. ### 3/5 — Thumbnail issue *2018-03-27, version 2.1.3* Watch works well however after my runs the thumbnail generated only shows track route with no map data or details. Please advise. ### 3/5 — Great app, but... *2018-02-21, version 2.1.3* It is missing the Apple health kit integration. Also you can’t export your data. Please let us export our data in CSV or txt. ### 2/5 — No connection. *2018-01-30, version 2.1.3* The app is not connecting with watch. I have an iPhone SE. Please help. ## Most critical reviews (10 lowest-rated) ### 1/5 — Would Not Recommend *2023-07-29, version 2.6.2* The watch itself was trash and it wouldn’t pair to the app. I tried over and over again but failed. DON’T TRY IT! ### 1/5 — Cardiac watch *2020-10-27, version 2.6.2* When I first purchased this product it worked fine now all of sudden won’t sync time is incorrect bad watch as no communication with customer service available I do not recommend this product! Canadian product so there must be some issue with upgrading ### 1/5 — watch and apps not ready to use in canada *2019-12-28, version 2.6.2* 28-dec-2019 updates: I tried to use HPlus and HplusFit from the same developer to detect the DT58 watch from iphone XS and Google Pixel phones but no luck. The app is not ready to use in Canada yet. ### 1/5 — Junk *2019-12-24, version 2.6.2* Never buy this watch, it’s doesn’t worth it and you can’t even send back that product because they didn’t answer your emails. ### 1/5 — Need a way to adjust time and date *2019-04-26, version 2.6.2* No stars yet given that I've only been using app for a few days. Just got my No.1 F18 watch a few days ago. I wish that this app incorporated a feature that would automatically sync the correct date and time to smartwatch , albeit by zip code and/ or time zone. ### 1/5 — Junk *2018-10-18, version 2.4.2* Doesn’t connect to watch. Dodge App dodge watch. Don’t waste your money! ### 1/5 — Poor app *2018-09-05, version 2.3.0* For a watch is cost more then £55 I aspect a good app. I can’t get my data sleep, I can’t my heart beat on the app(it give me only the last measurement).I can’t schedule the alarm which works only when it decides to work. Not sure about the heart beat rate during the night.(it is always 61 and I am training very hard so I aspect my heat beat rate go down during the night). ### 1/5 — Lacking *2018-08-29, version 2.3.0* Exporting activities means you export the thumbnail of the track you run through. Is that a joke? ### 1/5 — Useless *2018-05-20, version 2.2.4* Inaccurate, does not record sleep data, drains the phone battery, won't sync with iPad . Total waste of money ### 1/5 — Not very useful *2018-02-01, version 2.1.3* Data is not stored for very long and is big very useful and it’s not compatible with the more common apps. Would be better if it would link to the apple health app. Otherwise links fine with my watch and shows daily data effectively. ## Most praised reviews (10 highest-rated) ### 5/5 — Don’t buy! *2019-09-30, version 2.6.2* Long story short.....poor quality product! Couldn’t Get the watch to sync with my iPhone. I emailed the customer service representative and went back-and-forth for many weeks. ( there is no telephone number to communicate with anyone! ) I know how to sync devices with my iPhone. I have done it many times. The representative insinuated the problem was my fault and that I did not know what I was doing… Believe me, the watch is faulty. Save yourself some time and aggravation and don’t order this morning! There are many superior products out there. ### 5/5 — Worked great with my Watch *2019-08-12, version 2.6.2* Simple to use and synced without problem with my Cardiac Watch ### 5/5 — 可以增加捷克语吗？ *2019-06-24, version 2.6.2* 可以增加捷克语吗？ ### 5/5 — Good app *2018-02-05, version 2.1.3* Nice app has a lot of easy to use features. One suggestion would be if the developer could add multiple alarms. That would be nice. Maybe add a text feature to the alarm as a reminder so when the watch vibrates it displays a text that you entered as a reminder for the alarm. Anyway just an idea. Great app 👍 ### 5/5 — Does what required *2018-01-20, version 2.1.3* This is a simple but functional app. Gives the steps, heartbeat and all the weekly data I need to stay on track. Love it. ### 5/5 — Simple and easy *2017-09-23, version 1.9.2* The app works fine and I think it great, very simple just the info you need to know put in a simple chart, I love it. ### 3/5 — Not Bad *2019-06-14, version 2.6.2* Nice size, battery life decent. It could do with more sport options like squash or and badminton. At the moment it doesn’t save all sports data to my phone I.e basketball, which I use as there’s no squash or aerobics. Nothing works in the Around menu including the weather. Changeable faces are nice, but would be better if one could choose the information that is displayed for each face. I hope they upgrade the functionality and features as this is my first fitness watch, which I find useful. ### 3/5 — Needs to do more *2019-06-13, version 2.6.2* The basic functions provided by the app appear to work ok. Multiple alarms which you can name, and sharing data with Apple’s Health app should be provided. The conversion of steps to kilometres/miles is not accurate. For example, a step count of 3252 displays as 1.16 kilometres, and the GPS measure is 2.2 kilometres. ### 3/5 — Wrong weekdays showing *2019-01-21, version 2.4.12* Calendar shows the wrong weekdays. 1/21/2019 suppose to be Monday but the watch displace Tue. Can’t figure out how to reset it. Model F4AB. ### 3/5 — Decent watch for the money but some glitches *2019-01-08, version 2.4.2* I like the weight and look of this watch. Simple to use and has some nice features like turn wrist to view and phone notification display. Major issue is that the watch only displays in metric although the app does have an imperial option - go figure :-(. The app itself was pretty nice until I sync’d my first GPS hike. Now the app loads and a picture of the US pops up and the whole thing freezes. Hope they can update soon. Please give option for imperial on watch and fix GPS mapping issue on iPhone app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*