# HRAgo — Funded HRA and FSA Management

> Mobile management for HRA, HSA, FSA, and RHSP accounts. (iPhone/iPad app by Empire Innovation Group, LLC.)

- Source: https://appshunter.io/ios/app/hrago/id946966606 (this page in markdown: same URL + `.md`)
- Developer: [Empire Innovation Group, LLC](https://appshunter.io/developer/946966605)
- Category: Finance
- Price: Free
- Rating: 3.60/5 from 258 App Store ratings · 98 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 44 MB
- Released: 2015-01-11
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hrago/id946966606/reviews.md

## What is HRAgo?

HRAgo allows you to view your account balance, as well specific account activity and history on your Funded HRA, HSA, FSA, and RHSP accounts.  

You can also submit claims, submit benefits card supporting documentation*, update your contact information, make investment allocation changes**, and update your account preferences directly from your iPhone or iPad.

Prior to using HRAgo, you’ll need to have an existing portal user account. If you haven’t already registered your HRA/HSA/FSA/RHSP account under your plan’s respective website, please do this first. Once registered, you can use the same portal account credentials to access your account via HRAgo.

Key Features:
• View current account balance and activity for all of your accounts
• View participant account statements** 
• Submit new HRA, FSA, and RHSP claims
• View and search HRA, FSA, and RHSP claims history
• Submit benefits card supporting documentation*
• View and search benefits card transactions*
• Manage your investment allocations**
• Update your contact information
• Sign up to receive reimbursements via direct deposit
• Use Face ID or Touch ID to log in

* Benefits card features are only available to participants who are enrolled in a plan that offers this option, and have elected to receive a card.
** Feature specific to invested accounts.

## Key features

- View account balances and activity
- Submit claims and documentation
- Update contact information
- Manage investment allocations
- View account statements
- Direct deposit reimbursements

## What do users think of HRAgo?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Efficient claims submission
- 🤝 Great customer service
- 📱 User-friendly app
- ✅ Makes HRA easy
- ✨ Smooth functionality
- 💡 Informative about funds
- 😊 Polite and helpful staff
- 💯 Works wonderfully
- 🌟 Great overall experience

**Cons**

- 🐌 Slow processing
- ❌ Denied claims frequently
- 😩 Cumbersome process
- ❓ Lack of explanation for denials
- 📚 Difficult to upload documents
- 🤔 Confusing navigation
- 😠 Predatory behavior
- ⚠️ Inconsistent claim approvals
- 🚫 App doesn't work
- 🗂️ Hard to monitor transactions

**Commonly reported bugs**

- Unable to log out
- Cannot add documentation from photo library
- App won't attach images for claims
- Cannot find 'Benefits Card' tab
- Kicked out before finishing upload
- App won't submit a claim
- Website doesn't allow actions mentioned in mail
- Forgot password/username not available
- App won't log out without review
- Cannot use camera or access photo album
- Cannot submit claim information
- Save login/username not working
- Cannot get past login screen
- Cannot log in
- Listed individuals not showing in app
- One-time rebalance not working

**Most requested features**

- Allow adding multiple documents
- Provide information on covered expenses
- Improve navigation for monitoring deposits/credits/payments
- Add a 'forgot password' option
- Allow saving login credentials
- Show used and remaining account balance when filling claims
- Allow access to all submitted documentation
- List of what the card can be used for
- Option to opt-out of the service

## Recent user reviews (10 of 98)

All indexed reviews: https://appshunter.io/ios/app/hrago/id946966606/reviews.md

### 5/5 — Easy to Use

*2026-07-25*

Excellent response time and any questions I’ve had, they’ve been answered with patience and knowledge.

### 1/5 — This company is a scam

*2026-07-21*

They randomly decided to stop partnering with Flex and Truemed. Now if you want to buy a piece of workout equipment that’s much cheaper than what they offer on their HRA site, you must pay out of pocket and obtain a LMN from your doctor, verses a LMN through one of those two previously authorized companies. Just another hoop to jump through and total overreach of controlling money that isn’t theirs!

### 5/5 — Easy peasy

*2026-06-28*

I am so happy we were switched to this management group. They are providing great service.

### 1/5 — This refund system is terrible

*2026-06-24*

It’s extremely hard to receive a refund even if you have documentation from your doctor. It still gets denied, when you speak different representatives you will get entirely different results. If this is a pay back program using money that’s allocated for retired personnel we should be able to use our money.

### 5/5 — Thank you colleen!!!

*2026-06-08*

Today for me started out rough on my computer…. Colleen was super patient with me and my computer skills….. and she was amazingly helpful!!! She was my stress reliever! Thank you!!!

### 1/5 — Waaaay too slow

*2026-05-26, version 6.3.0*

Why so slow

### 1/5 — FSA portion is ridiculous

*2026-05-07, version 6.3.0*

I am constantly uploading documents from reputable medical organizations for doctors visits and still get denials at times.  They are exhausting.  Making an automated payment on an ongoing medical bill should not require constant monitoring by FSA.

### 5/5 — HRA

*2026-04-28, version 6.3.0*

HRA has been made easy with this app

### 2/5 — Cannot find way to edit entries.

*2026-04-02, version 6.3.0*

Not at all apparent how to add supporting documents.  After “Save” option there is nothing reachable. Screwy operational logic.

### 1/5 — Don’t bother

*2026-03-28, version 6.3.0*

This account is a joke

## Frequently asked questions about HRAgo

### What can I do with the HRAgo app?

The HRAgo app allows you to view your account balance and activity for your Funded HRA, HSA, FSA, and RHSP accounts. You can also submit claims, upload supporting documentation for benefits card transactions, update your contact information, and make investment allocation changes if applicable.

### How do I access my accounts in the HRAgo app?

Before using HRAgo, you need an existing portal user account. If you haven't registered your HRA/HSA/FSA/RHSP account on your plan's website, please do so first. You can then use the same portal account credentials to log in to the HRAgo app.

### Is the HRAgo app free to use?

Yes, the HRAgo app is free to download and use. It does not have any in-app purchases or advertisements based on the provided information.

### What types of accounts can I manage with HRAgo?

You can manage your Funded HRA (Health Reimbursement Arrangement), HSA (Health Savings Account), FSA (Flexible Spending Account), and RHSP (Retiree Health Savings Plan) accounts through the HRAgo app.

### Are all features available to every user?

Some features, like benefits card transaction viewing and submission of supporting documentation, are only available to participants enrolled in plans that offer these options and have elected to receive a card. Investment allocation changes are specific to invested accounts.

## Version history (last 5 releases)

### 6.5.0 — 2026-09-01

Adding a new Push Notifications section.

### 6.4.2 — 2026-07-01

Minor bug fixes and stability improvements.

### 6.3.0 — 2025-06-02

Added support for logging in via a retirement account.

### 6.2.2 — 2025-04-30

You can now view claim and benefits card supporting documentation after it's been submitted.

### 6.1.1 — 2024-12-30

Added the ability to repay unsupported benefits card transactions and overpayments.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*