# HRS: Find and book hotels — user reviews > 140 indexed App Store user reviews of HRS by HRS-Hotel Reservation Service - Robert Ragge GmbH, rated 4.70/5 from 88 ratings. - Source: https://appshunter.io/ios/app/hrs-find-and-book-hotels/id332193586/reviews - App overview in markdown: https://appshunter.io/ios/app/hrs-find-and-book-hotels/id332193586.md - Rating breakdown: 5★ 74 · 4★ 8 · 3★ 2 · 2★ 1 · 1★ 3 ## What do users think of HRS? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Efficient hotel search - 💰 Good value for money - 🌍 Works well internationally - 📱 Convenient mobile app **Cons** - 🐛 Buggy app with crashes - 🌐 Incomplete search results - 🔍 Lacking advanced search filters - 🌍 Language issues for non-German users - 🔋 High battery consumption **Commonly reported bugs** - Date of birth changes unexpectedly - Notifications in German despite language settings - App crashes when using map view - Booked reservations not showing up in the app - Compass orientation issues in the hotel radar feature **Most requested features** - Add favorite/bookmark feature - Integrate with maps for directions - Improve user interface and navigation - Introduce more search options (price, amenities, etc.) - Provide better support for non-German languages ## Newest reviews (12 of 140) ### 3/5 — Buggy *2023-01-22* Keeps changing my date of birth to wrong day. ### 2/5 — Hrs ios app crashes when displaying results in map *2022-08-31* Using HRS app on iphone and it crashes when i click on map after displaying search results in the list. ### 4/5 — Gute App *2015-06-12, version 5.6.1* Gute App, großes Angebot, viele Hotels ### 2/5 — هلا والله في العيال *2015-05-15, version 5.5.0* تفوووو ### 5/5 — Goood *2015-01-18, version 5.2.1* Very goooods ### 5/5 — Gg *2015-01-06, version 5.2.1* Ggg ### 5/5 — Sehr gelungene App! *2014-12-17, version 5.2.1* Hier hat der Hersteller sich Zeit für Usability genommen und das spürt man durch die gesamte App. Einfache Handhabung und Übersichtlichkeit der Funktionen werden durch eine umfassende Suche abgerundet. Einzige Verbesserungsvorschläge meinerseits: - Login zu MyHRS auf die Startseite verlegen - die einfache Suche um 1-2 Punkte wie Preis und Distanz ergänzen und - Deals nach Location und bisherigen Suchen vorsortieren Alles in allem ist diese App allerdings schon jetzt sehr gelungen! ### 5/5 — Good *2014-08-26, version 4.5.1* Good ### 5/5 — Before I used it :P *2014-08-05* Nice ### 5/5 — awesome *2014-07-15, version 4.4* this is the best hotel finding app ever ### 5/5 — Super *2014-05-17, version 4.3.2* This is the great app iv ever had ### 5/5 — Beeeeat *2014-04-05, version 4.2* Great app ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2022-12-18, version 7.14.3* For some reason it keeps sending me notifications in German. I’ve no idea why and I see no way to switch this off so I have deleted the app. ### 1/5 — my booking not showing up *2022-08-27, version 7.13.0* i have a cool formed booking for a few days for now although the app is not showing it and i cannot add it as there is no provision for that ### 1/5 — This app is not really usable *2022-02-16, version 7.8.2* This is corporate specific app just switched, no idea why they discontinued hotel.info which worked well. The search result is incomplete some times there are even no corporate rate hotels and we know there are. ### 1/5 — This app is awfull *2014-10-19, version 5.0.1* Do not even think of downloading this garbage. ### 1/5 — Spam and virus beware! *2014-09-19* Any time trying to open up a website with my iPad, it automatically redirects via goodwebads to forcefully install this ihotel crap. Excellent marketing guys! How do we get rid of this? ### 1/5 — No fma credits *2014-08-15, version 4.5.1* No FMA credits ### 1/5 — A Scam App *2014-04-28* Ads for this app appear on my iPad constantly as intrusive pop-ups. I can only conclude this app and the company that developed it is a scam. I hope Apple removes them from the App Store! ### 1/5 — Awful App *2014-04-02, version 4.2* Terrible, just terrible. ### 1/5 — BEWARE!!! *2013-02-17* This app is full of bugs and errors! Calendar booking will prefill the wrong dates, and not match up with actual days of stay. App failed during a booking and booked two reservations instead of one, after the booking with the wrong date was cancelled. I cancelled one of the double bookings and called hotel to verify, to find out they had all three bookings and NONE were cancelled! Had I not caught this error I would have had two no show charges on my credit card. App is now deleted. DO NOT USE! ### 1/5 — Très mauvais *2013-01-22, version 3.0.2* - Ne trouve que rarement les villes ou même les pays que l'on cherche. - Je n'ai pas été capable de voir les détails d'aucun des hôtels dans la liste de résultat sous prétexte que l'hôtel était peu être plein. - N'a même pas pu trouver Cuba, Thaïlande, Sydney, etc. - Je ne le conseil à personne. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful *2025-02-11, version 11.30.2* I've spent years booking hotels on American owned sites, knowing well that they move their profits off shore and put little or nothing back into European countries. So it's great to use a proper EU company for hotel booking ### 5/5 — Bit of an underdog but outperforms *2023-02-27, version 9.0.1* Hrs used to be the market leader and first mover, but rather than winner takes it all, it has slowly drifted downhill and became a somewhat provincial app. That is not quite justified as you can find great bargains for rooms, not only in Germany but also the usa etc…. If you can handle the clumsy interface ### 5/5 — توصية *2022-11-17, version 7.14.2* تطبيق وموقع موثوق وذو احترافية عالية في اختيار افضل العروض. استخدم هذا التطبيق لحجوزات منذ سنوات. انصح به بشدة. ### 5/5 — Use it for Hotels in Germany *2021-08-06* If have booked with hrs for many years and it always worked great. ### 5/5 — Very nice easy to use app *2019-06-20, version 6.27.1* Great app, also very good on iPhone. Great company. Very easy to deal with in the event of a problem. ### 5/5 — Very good and easy to use. *2019-02-11, version 6.24.0* This app works very well for me. I book all my hotel needs through this app. It let me choose the amount of rooms I need and book them all at once. ### 5/5 — Worked great *2015-09-04* I had this app built into Mercedes Benz Apps and I'm glad to find out they have an iPhone version too. Much easier to use than the one in the car. ### 5/5 — Awesome *2015-08-06, version 5.7.0* Nice program awesome ### 5/5 — Good *2015-06-21, version 5.6.1* Super App ### 5/5 — lolooohgdgg *2015-04-02, version 5.4* fo d points --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*