# HS Team App — user reviews > 221 indexed App Store user reviews of HS Team App by HotSchedules, rated 4.40/5 from 9,224 ratings. - Source: https://appshunter.io/ios/app/hs-team-app/id1195686320/reviews - App overview in markdown: https://appshunter.io/ios/app/hs-team-app/id1195686320.md - Rating breakdown: 5★ 6,822 · 4★ 870 · 3★ 402 · 2★ 259 · 1★ 871 ## What do users think of HS Team App? Overall sentiment: negative **Pros** - 🚀 Convenient scheduling - 👍 Helpful for work - 👍 Good app overall **Cons** - 🐛 Frequent crashes/loading issues - 🔍 Confusing layout/UI changes - 🤔 Unreliable performance - 🚫 Login/account issues **Commonly reported bugs** - Duplicate shifts on calendar - Availability changes not working - Notifications not working - Incompatibility with device updates **Most requested features** - Dark mode option - Improved calendar sync - Better shift management - Faster load times ## Newest reviews (18 of 221) ### 3/5 — Dark mode *2026-08-20, version 5.26.4* Be a lot cooler if dark mode was an option. Pleaseeeee ### 4/5 — Feature Added Request *2026-08-11, version 5.26.4* Could you please include the search bar again in the “Roster” page? Or at least as a toggle “on/off” for user preferences. ### 2/5 — Technical Problems Galore *2026-07-29, version 5.26.3* The app “usually” works well however sometimes it fails to authenticate with its own servers or never loads and this can go on for days leading to you never knowing your schedule or being able to modify them. When it works however its great and flexible but that’s about all the praise I can give it. ### 2/5 — Only works sometimes..: *2026-07-20, version 5.26.2* Great app but only when it’s working. I keep hoping after every update that they’ll fix the issue where you open the app and it’s just blank but they never do. ### 2/5 — Its glitches a LOT *2026-07-20, version 5.26.2* My problem with this app that it can glitch for no reason like for a example when I’m trying to look for my schedule it would randomly log me out or my whole screen would turn white but when it does act right I can see what I need to see but overall I really dislike this app I only use it for work. ### 2/5 — So slow *2026-07-18, version 5.26.2* It loads so slowly they need to fix it asap ### 3/5 — It’s decent *2026-07-17, version 5.26.1* But extremely buggy. When it works well it’s great, but it’s rare when it functions well. The mobile app only loads about 50% of the time. ### 2/5 — Feedback *2026-07-17, version 5.26.1* Overall app is easy and simple to use. However, I have so many bugs and issues with the app. Way more issues than not issues. ### 3/5 — Good, but lags frequently *2026-07-10, version 5.26.1* I like the platform and layout. It’s very easy and clean UI. I really like that it links to my iPhone calendar, so I can view it on one place. Only con is it can be slow. ### 1/5 — Slowest app ever *2026-07-10, version 5.26.1* You’re better off using the web version on safari than this sluggish mess of an app. ### 1/5 — Janky AF *2026-06-30, version 5.26.1* This app is extremely unreliable. It only loads when it feels like it, regardless of whether I’m connected to Wi-Fi or cellular data. These issues have persisted for months, making it frustrating and difficult to use consistently. If you’re an employer looking for a dependable scheduling or workforce management app, I would strongly recommend considering other options. The ongoing performance problems have had a negative impact on day-to-day use, and despite these long-standing issues, my employer continues to use it instead of switching to a more reliable platform. ### 2/5 — Unstable *2026-06-30, version 5.26.1* Please, please work on the app stability. There’s a 50/50 chance that I will not be able to pull up my schedule because the app will crash or just not load. It’s a very simple concept for an app , it shouldn’t cause too much trouble. Thanks ! ### 1/5 — Updated and now everything is glitchy *2026-06-29, version 5.26.1* After the most recent update I can no longer view shift swaps or request offs needing approved which is obviously a huge deal as a GM in a restaurant. The app is also crashing/wont load every other time I open it. Hours worked is never accurate and takes forever to load. Wish I didn’t have to use this app for work. It’s sucks ### 3/5 — Alright *2026-06-26, version 5.26.1* Its an alright app for some reason it takes extremely long to load when I get my schedule ### 1/5 — How do they keep updating it but it still won’t load? *2026-06-26, version 5.26.1* I need to see my schedule that was just posted but I CAN’T!! I’m so confused how an app could have so many problems. I’m so over it!!! I wish I could delete the app but obviously my job requires it. I’m sick of this app not working. When it works it’s great. But so many times it doesn’t work. ### 3/5 — I’m changing my mind slowly *2026-06-23, version 5.26.1* This app has been getting much better. I updated today and it loads really quickly compared to how it used to. ### 1/5 — Not showing labor dashboard in real time *2026-06-15, version 5.26.0* The labor dashboard seems very buggy, when people are clocked in or they clock out it doesn’t update out for hours, also the forecasted sales use to go off of what was forecasted by the manager. Now it seems to try and predict what sales are going to be. Makes it harder to know if I am better or worse in labor, real time. ### 3/5 — Great concept *2026-06-12, version 5.26.0* This app is a good app if you can get any data to import and display. You may have to close and open it a few times to see anything. One thing is for certain, you can't be in a hurry to see anything. If it wasn’t for this issue the score would be higher. ## Most critical reviews (10 lowest-rated) ### 1/5 — horrible *2026-08-23, version 5.26.4* Doesn’t let me change my availability like ever. ### 1/5 — Updated and now everything is glitchy *2026-08-22, version 5.26.4* After the most recent update I can no longer view shift swaps or request offs needing approved which is obviously a huge deal as a GM in a restaurant. The app is also crashing/wont load every other time I open it. Hours worked is never accurate and takes forever to load. Wish I didn’t have to use this app for work. It sucks. 8/21/26: had to update again and once again, I’m not able to access my approval section. I don’t understand why this section never works after app updates. Very frustrating. ### 1/5 — Login issues *2026-08-04, version 5.26.3* This app does not let me login, it claims my credentials are invalid, however I am able to use those same credentials on their website. ### 1/5 — Wish this app would disappear forever *2026-08-01, version 5.26.3* I unfortunately am required to use this app for work and I truly would not wish this on my worst enemy. They keep releasing bug fixes and I truly believe it gets worse with each update. They need to rebuild the whole thing or just shut it down because constant internal errors, never ending loading screens, and crashes make it next to UNUSABLE!!!!!! It’s a simple concept for an app people, please make it work ### 1/5 — Slow *2026-07-20, version 5.26.2* Never fully loads and when it does It takes a million years. Sometimes crashes when looking at the roster. This update made it so much worse. It just shows a blank screen ### 1/5 — It’s great when it works… *2026-07-20, version 5.26.2* which is like never unfortunately ### 1/5 — App *2026-07-20, version 5.26.2* Takes an absurd amount of time to load the page ### 1/5 — Never loads *2026-07-20, version 5.26.2* Broken mess ### 1/5 — Broken App. Should have never updated *2026-07-18, version 5.26.2* Can’t even login. I get the spinning wheel of death even though I have perfect internet connection. Please fix the app to how it was two years ago. That’s the last time it was actually good ### 1/5 — slow and glitchy *2026-07-18, version 5.26.2* whole app needs a refresh. items don’t load, laggy, and buggy ## Most praised reviews (10 highest-rated) ### 5/5 — love it *2026-08-11, version 5.26.4* love how easy it makes dropping and picking up shift without the whole hassle of having to text people. also love how i can clearly see what i’ll be working. from a workers perspective i LOVE this app. ### 5/5 — Roster crashes app *2026-06-14, version 5.26.0* Usually my score is high but now the app crushes every time I try to access the roster. Try to get support but was unable to get it resolved Edit: recent issues were resolved with an update ### 5/5 — widget *2025-10-30, version 5.21.0* im not sure how to make this app a widget ### 5/5 — Idea *2025-06-26, version 5.15.0* Love it but I wish every time I gave my review for my shift I could write about it kind of like what I am doing now. Just an idea ### 5/5 — The Problem *2025-06-24, version 5.15.0* It’s Good But It Keep Calling Off Schedule By self It’s Need Update ### 5/5 — Old layout >>>> *2024-11-26, version 5.5.2* Thank you for changing it back you are so slay don’t ever change it again ### 5/5 — New update *2024-11-25, version 5.5.2* I’m glad y’all fixed the update. I removed the 1 star back to 5 stars. Really appreciate that! ### 5/5 — Good app for work *2023-06-30* Ever since the latest update, it takes forever to load my schedule. Takes forever to load the “How would you rate your shift?” Then finally after that it takes even longer to load schedule, If at all. Wifi not the issue ### 5/5 — Bug/Problem Spotted *2022-10-26* I’ve been using this app for work and for the most part it’s been really good and reliable but today I’ve been trying to log in for 5 hours and it’s acting like it’s loading and then timing out and now it’s loading in straight to some kind of settings home page and won’t let me get out of it. When I tap on any of the options it will either load and say my account has no name/number/email, etc for profile and everything else acts like it’s loading for a minute and then tells me I don’t have a connection. ### 5/5 — Not able to use my app *2022-10-19, version 4.200.0* I had this app for a previous job an my new job uses the same app so I created my account for my new job upon being hiring an it’s telling me my credentials are not eligible… I have to use the browser to get my schedule every week… someone help me --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*