# HSBC Australia — Faster and simpler banking

> Mobile banking app for HSBC Australia customers with account management and trading features. (iPhone/iPad app by HSBC Global Services UK Limited.)

- Source: https://appshunter.io/ios/app/hsbc-australia/id1467731432 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Global Services UK Limited](https://appshunter.io/developer/1112071557)
- Category: Finance, Business
- Price: Free
- Rating: 4.80/5 from 780 App Store ratings · 282 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 457 MB
- Languages: American English
- Released: 2020-02-24
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-australia/id1467731432/reviews.md

## What is HSBC Australia?

Enjoy faster banking with a simple and seamless design that leaves you more time to explore your world.
Take a closer look today:
-      This brand new app has been made specifically for Australian banking needs.
-      Built with enhanced security, log on with convenience using Face ID, Touch ID or a Digital Secure Key.
-      Products and services - You can open an account and start transacting with your mobile device within minutes.
-      Credit Card functions - You can pay bills, lock/unlock cards, set spend limits & configure other personalised controls
-      Set up notifications and avoid late fees.  
-      Stay up to date on our product offerings.
-      Update your personal details on the go through the app.
-      Travelling or have overseas accounts? You can use and download the app wherever you are in the world. Easily manage your HSBC Australia accounts, and view account summaries of your international accounts with our global view functionality. Please note, if you would like to access or manage your international account, please use the specific country’s app (if available), or select the relevant country through the old HSBC app.
Whether you’re new to online banking or an existing user, getting started is easy.
-      New online banking users can download and register through the HSBC Australia Mobile Banking App.
-      Existing users can use their existing details. If you have your Digital Secure Key activated, your security settings will automatically transfer across to the new app.
-  Open an HSBC WorldTrader account to:
•	Trade in over 80 exchanges in more than 30 markets
•	Invest in Australian and International Shares, ETFs, and more.
•	Stay informed with daily market data, news, charting and insights related to your portfolio.
Ready to make the move?
Download the new HSBC Australia Mobile Banking App now.
* Important note: This App is provided by HSBC Bank Australia. Please do not download this App if you are not an existing customer of HSBC Australia.
HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595

## Key features

- Open new accounts
- Manage credit cards
- Pay bills
- Lock/unlock cards
- Set spend limits
- Global account view
- Trade international shares

## What do users think of HSBC Australia?

Overall sentiment: negative

**Pros**

- 🚀 Quick transfers
- 🔒 Secure app
- 👍 Easy to use
- 👍 Intuitive interface
- 👍 Convenient for traveling
- 👍 Good value for money

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable live chat
- 🐛 Buggy search function
- 🐛 Inconsistent account updates
- 🐛 Difficult to increase limits
- 🐛 Lack of real-time notifications
- 🐛 Mandatory facial recognition

**Commonly reported bugs**

- App crashes during use
- Unable to access app while overseas
- Repeated verification requests
- Inconsistent account syncing

**Most requested features**

- Add PayID support
- Improve transaction search
- Provide real-time balance updates
- Enable account customization
- Introduce push notifications

## Recent user reviews (10 of 282)

All indexed reviews: https://appshunter.io/ios/app/hsbc-australia/id1467731432/reviews.md

### 1/5 — Closing our accounts?

*2026-08-13*

Why are our accounts being closed? There are no alternative international banks in Australia. This is terrible

### 5/5 — So sad HSBC Australia is closing

*2026-08-12*

I love this bank and really enjoy the global transfer. So good

### 5/5 — Money transfer is so easy

*2026-08-12*

Online app is very convenient , fast and user friendly.

### 1/5 — Unauthorised Deductions on Account

*2026-07-29, version 3.70.0*

No explanation, no reflection of deductions been returned

### 5/5 — Good

*2026-07-28, version 3.70.0*

Good

### 5/5 — HSBC Premier Team

*2026-07-16, version 3.70.0*

Excellent service from Kevin Zhao and James Huang at HSBC Premier team -  I am very happy.

### 1/5 — Statements

*2026-07-14, version 3.70.0*

Unable to run a statement of transactions for a particular period ie year, on one account only

### 2/5 — Clunky interface

*2026-07-12, version 3.70.0*

Outdated interface - requires a lot of double clicking to transfer between accounts compared to sleek “Big4” banking apps. Annoying continuous prompts for a review.

### 2/5 — Not very functional

*2026-07-08, version 3.70.0*

This is one of the worst banking apps I’ve used. It’s so hard to search for transactions using the search functionality and doesn’t have any budget tracking abilities. We enjoy banking with HSBC but the app needs some additional basic features that most people would find helpful.

### 5/5 — Simple to use

*2026-07-08, version 3.70.0*

For day to day use this app has been very straightforward to use.

## Frequently asked questions about HSBC Australia

### What does the HSBC Australia app do?

The HSBC Australia app allows existing customers to manage their Australian banking needs. You can open new accounts, perform transactions, manage credit cards with features like setting spend limits and locking cards, and pay bills. It also offers a global view of your international accounts and allows trading on over 80 exchanges.

### Is this app free to download and use?

Yes, the app is free to download and use for existing HSBC Australia customers. The description does not mention any costs associated with downloading or using the core banking features. However, trading activities may incur separate fees as per standard brokerage practices.

### Who is the target audience for the HSBC Australia app?

This app is specifically designed for existing customers of HSBC Australia. It is not intended for new customers or those who are not already clients of HSBC Australia. New online banking users can register through the app, but must be existing customers.

### Can I manage my international accounts with this app?

Yes, you can view account summaries of your international accounts with the global view functionality. However, to access or manage your international account directly, you may need to use the specific country's app if available, or select the relevant country through the old HSBC app.

### What are the security features of the HSBC Australia app?

The app is built with enhanced security. You can log on using convenient methods like Face ID, Touch ID, or a Digital Secure Key. Existing users with an activated Digital Secure Key will have their security settings automatically transferred to the new app.

## Version history (last 5 releases)

### 3.70.19 — 2026-08-20

Your HSBC Australia app has been upgraded with:

Bug fixes and enhancements.

### 3.70.16 — 2026-08-11

Your HSBC Australia app has been upgraded with:

Bug fixes and enhancements.

### 3.70.15 — 2026-07-31

Your HSBC Australia app has been upgraded with new features:
•	You can now request to close your credit card directly from the mobile app
•	Bug fixes and enhancements

### 3.70.0 — 2026-05-20

Your HSBC Australia app has been upgraded with new features:
•	You can now easily view and manage your daily payment limits in the app.
•	Bug fixes and enhancements to improve your banking experience

### 3.66.70 — 2026-03-27

Bug fixes and enhancements to improve your experience.

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## More apps by HSBC Global Services UK Limited

- [HSBCnet Mobile](https://appshunter.io/ios/app/hsbcnet-mobile/id1097808719)
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- [HSBC UK Mobile Banking](https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065)
- [HSBC HK Easy Invest](https://appshunter.io/ios/app/hsbc-hk-easy-invest/id1261295769)
- [HSBC France](https://appshunter.io/ios/app/hsbc-france/id1301195808)
- [HSBC Canada](https://appshunter.io/ios/app/hsbc-canada/id1301204837)

All apps by HSBC Global Services UK Limited: https://appshunter.io/developer/1112071557

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*