# HSBC Bermuda — user reviews > 44 indexed App Store user reviews of HSBC Bermuda by HSBC Global Services (UK) Limited, rated 4.70/5 from 2,935 ratings. - Source: https://appshunter.io/ios/app/hsbc-bermuda/id1459836101/reviews - App overview in markdown: https://appshunter.io/ios/app/hsbc-bermuda/id1459836101.md - Rating breakdown: 5★ 2,310 · 4★ 459 · 3★ 94 · 2★ 27 · 1★ 45 ## What do users think of HSBC Bermuda? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 🚀 Convenient to use **Cons** - 🐛 Limited functionality - 🐛 Lack of key features - 🐛 Outdated technology - 🐛 Unreliable service **Commonly reported bugs** - Unable to delete pre-existing password - App only supports portrait mode on iPad - Verification code not being sent, service unavailable **Most requested features** - Add ability to set up new payees in the app - Implement instant transaction notifications - Allow transferring funds to new accounts - Provide option to view past transactions beyond 6 weeks - Sort payees alphabetically ## Newest reviews (12 of 44) ### 4/5 — Updates *2026-08-07* The app should remind us when its going down for maintenance or any other issues. ### 4/5 — Wish you could add a payee on the app *2026-07-27, version 3.70.0* It would be useful if you could add a new payee on the app ### 4/5 — It works BUT *2026-06-12* Being able to complete transactions on the weekend in 2026 is a MUST. PLEASE, for the love of all that is good and pure, step into 21st century banking ànd step it up ### 2/5 — App has less function than traditional online banking access *2026-05-01* Cannot see detail from this app ### 2/5 — My review *2026-04-05* App needs to be upgraded and there should be an increase in the offering of banking options and products available ### 4/5 — The infamous ATM *2026-02-08* I hesitate about using the ATM because at any moment it may hold onto my debit card. This means I’d have to wait for several days before I can get it back. Please update your ATMs or your cards. I am tired of waiting in line to get my card back! ### 3/5 — Cee *2025-11-01, version 3.62.0* Not as easy to use as the UK app ### 2/5 — Limited functionality *2025-04-02, version 3.54.0* Why can’t I be sufficient in day to day banking with just the app but need the website to set up transferees, get statements, etc? ### 4/5 — Add a feature *2024-02-24* I like the app, how’d you guys need to add a feature that allows us to do a one time transfer to other accounts or banks. Overall, pleased with the service. ### 3/5 — Sort the payees alphabetically please *2023-09-02, version 3.37.0* Pretty please ### 4/5 — Easy to Use & Very Convenient *2022-02-15* The HSBC App is very easy to use and is very convenient. I use the app when on the go and when at home. ### 5/5 — Very poor *2021-12-23* I couldn’t even get past step 1 of the registration details as it would not let me put in my account number!!! It had an already put in a preexisting strong password where my customer number should be that I could not delete no matter how many times I tried!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Limited functionality - ca 15years behind the times *2026-04-13, version 3.62.0* Why can’t it be sufficient in day to day banking with just the app but need the website to set up transferees, get statements, etc? ### 1/5 — Clunky app *2026-03-29, version 3.62.0* Totally useless Ux. needs major overhaul. You need to go onto desktop site to add new payee. I’ve used HSBC apps in other countries and know they can do better. ### 1/5 — Needs better features *2025-10-27* Unable to set up new payees in the app. Transaction alerts are nonexistent. Even if you manually sign up for alerts with HSBC, it is only email or text messages and for debit cards there are no alerts for transactions less than $275. Someone could drain your account at $250 per time without any notifications. Useless! ### 1/5 — Come up to the times! *2025-03-13, version 3.54.0* I don’t understand why I can’t get instant notifications of my transactions in 2025. Very antiquated. Cant even transfer in the app to a new account. Fix it. ### 1/5 — 7 years behind *2024-01-31, version 3.42.0* Try to order payees alphabetically - can’t do it Try to have it notify you every time you get an account credit of debit - can do it Try to rename an account - can’t do it Try to close an account - can’t do it Seems years behind my other banking apps about 7 years behind ### 1/5 — Dreadful *2023-08-30, version 3.37.0* Can’t add a new payee without a code, complete code within timeframe and get locked out. What a dismal experience! ### 1/5 — BEWARE - Can Only Install App on One Device *2023-04-21* This app can only be installed now only one device so don’t lose that device, especially if traveling. Instead of allowing the app to be installed on more than one device like in other jurisdictions, this Bermuda specific version forces you to pick just one. ### 1/5 — Not pleased *2022-01-15, version 3.14.0* It should be a way to add payees on the app please update ### 1/5 — Does not work in Landscape mode *2020-04-30, version 2.17.0* I never use Portrait mode on my iPad, only Landscape mode. However, this pathetic new version only supports Portrait mode, regardless of the orientation of my iPad. I guess whomever wrote this new app has never seen or used an iPad. ### 1/5 — Backwards again. *2020-01-01* A new 240mb app that removes all the features of the old one. Nice effort to return modern banking to the Stone Age. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy App *2026-03-25* Easy to navigate. ### 5/5 — Payments *2026-03-19* Great app, thanks ### 5/5 — Great but one Request *2026-03-18* Very Good but can you add the feature where you can see the pending card transactions which have funds held. All other banks have this feature on the apps. ### 5/5 — Love the app *2026-01-30* Love this app and it works great!! The only suggestion would be to allow it on multiple devices as it once was but I enjoy it overall. ### 5/5 — S.A.D *2024-05-23, version 3.42.0* X2 ### 5/5 — You know how to break the traveling man *2024-01-19, version 3.37.0* When he spends ### 5/5 — Lost Online Account info *2023-04-24* That ### 5/5 — Easy to navigate *2023-02-03* Great and easy to navigate ### 5/5 — Transfers *2022-12-13* So far so good. Question actually. Can I set up a new HSBC transfer to new payee on the App? I looked other day but I didn’t know how and it seemed not possible. Thank you. ### 5/5 — Why can I not see transactions past 6 weeks ago? Is this normal ? If it is it *2022-01-07* Is a joke! Much smaller banks have far far better on line banking. Why is this? Very very poor website and thus service. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*